- 9 years ago
WARNING!!!!! Please do not use this vendor!!! Please check out the comments on better business bureau. I wish I would have done this before I purchased from the vendor, they have completley ruined my plan to provide out of town bags to my guests. I called and emailed them numerous times (probably around 10 times) to make sure my order (tote bags) was on time, which I was assured it was. I was told via email and by phone that my order would ship on 8/7/09 (I places my order on 7/28/09). I was very skeptical because I had to call 3-4 time and get a different cusotmer service person to find out what was going on. Anyhow, today is 8/13/09 and I called to check and they said that they have not even produced the bags yet!! The sale lady told me there is no way that my order will be on time unless I pay expedited shipping. Is this a scam for more money? I then got an email that the timing is not guranteed and that I would not be refunded. How is this possible for a company who provides items for events??? Of course you need them on time!!
DO NOT BUY FROM THIS COMPANY. I know some people may have had OK experiances, but do you really want to risk it?