Do I say something?

posted 3 years ago in Photos/Videos
Post # 3
Member
6812 posts
Busy Beekeeper
  • Wedding: June 2014

I would shoot her an email and ask her for a status update – remind her that she said 4 week and that it’s been about 7. This is indicative of how she’ll likely be for your wedding though.. not good.

Post # 4
Member
631 posts
Busy bee
  • Wedding: August 2014

@laurel946:  Enh, reminding her of how long it has been can come across as a little passive aggressive. She knows how long it has been and is probably just behind on editing. It happens to all of us. Shoot a quick email asking when you might be able to expect to see the photos and leave it at that!

Post # 5
Member
1584 posts
Bumble bee
  • Wedding: September 2013

I would most definitely send an email or something… it’s now 2.5 weeks after the photos that are already paid for were supposed to be delivered. I see absolutely nothing wrong with following up.

Post # 7
Member
1768 posts
Buzzing bee
  • Wedding: June 2014

I would say 

 

“Hey PhotogName –

FI’s Name and I were just talking the other day about how much we enjoyed our engagement session last month. We can’t wait to see the final product – when should we expect them?”

Post # 8
Member
657 posts
Busy bee
  • Wedding: November 2013

@laurel946:  I agree that you shouldn’t remind her that she’s taking longer than she said she would but I would go ahead and email her just to see if she can send you a couple. Maybe mention that you’re getting ready to do your save the dates and just wanted to see how some of them turned out? Or even that you guys and your families are so excited to see some photos and just wanted to see a couple. 

Post # 9
Member
104 posts
Blushing bee

I think that you should just ask her straight up what’s going on. no pretending to be friendly and being all “cant wait to see the pics!”–I mean, she probably knows that that means anyway. just be professional. say something like:

 

Hey Photog,

FI and I were wondering what the status of the photos was. Can you please give us an update? Thanks!

Post # 10
Member
395 posts
Helper bee

Really? Because I know I like it when people pretend to be all friendly with me haha. Just be friendly.  Hey, photog. We are dying to see the gorgeous images. Realize it’s prime wedding season and you’re super busy! we just can’t wait to see the results of all your hard work. Etc etc. hope your summer is going great. Signed, nice person 

Post # 11
Member
6812 posts
Busy Beekeeper
  • Wedding: June 2014

Hrm, I don’t see a problem with reminding a professional that they’ve now taken nearly twice as long as they promised to take. She’s a paid professional. If she can’t deliver in 4 weeks a simple engagement shoot, then she shouldn’t promise that. I know I got my engagement pictures in less than a week. My friend’s wedding was July 5 and she had 3/4 of her edited photos within 2 weeks and the rest just came in within the last few days. So I’m a little confused why it’s considered passive aggressive – it’s not aggressive at all, it’s stating the facts and it’s a simple reminder of how long it’s taking. Maybe she hasn’t realized just how long it’s been.

Post # 12
Member
631 posts
Busy bee
  • Wedding: August 2014

@futuremrsk18:  Because things happen and sometimes work takes longer than anticipated. Here’s an example: I tell all of my clients that engagement sessions are 3-4 weeks. One of them took me 6 weeks because I was in peak wedding season and the girl in the shoot had a MAJOR breakout on her face that required some extra work (by some I mean a lot). Puts me in a bad spot when I have to explain that to someone who might be really self conscious about it. In another case I went 2 weeks over deadline because I jumped ahead to edit a wedding that happened after because a close family member had passed away and I really wanted them to get those photos ASAP. There are lots of reasons for running behind that don’t involve a lazy, irresponsible photographer. 

Post # 13
Member
128 posts
Blushing bee
  • Wedding: August 2013

@mariematt:  But for each example you mentioned, if I’m reading it correctly, another client got placed in front of someone else, which for a given situation maybe ok but it’s not fair. If you shot my wedding first, I would expect my pictures when you said you would deliver them. If you know you are running behind, wouldn’t be the professional thing to tell the bride?

 

Post # 14
Member
2912 posts
Sugar bee
  • Wedding: March 2014

@laurel946:  She should be worried about how you will react to her taking nearly double the time to get your pics back as well as not keeping you in the loop, not the other way around. Very unprofessional. 

@mariematt:  I’m sorry but no. This is not right. If you cant get your work done on time (whether you be a photographer, receptionist, courier whatever) then you let the client know that you will not meet the agreed deadline. You don’t just hope they don’t notice, no matter how far behind you are. It’s very bad form, if you do that then you need to re-evaluate how you do business.

Post # 16
Member
1185 posts
Bumble bee
  • Wedding: September 2016

It’s been almost twice as long and she hasn’t said anything first, I would definitely shoot an email. It would have been most professional for her to say something first. That would make me feel uncomfortable for wedding pictures :/ I hope all goes well!

 

Leave a comment


Sent weekly. You may unsubscribe at any time.

Find Amazing Vendors