Post # 1
So i am looking at getting the eng160 . Cause it has a plain band i want it in yellow gold, im pretty sure this ring is not set in white gold ( msgd moissanitecoo but havent got back to me yet) whould this be classed as a custom order? i read somewhere that you can’t return if i get it changed at all?
Post # 3
@missmouse1: I think they should be able to do it for you. I was interested in the WED509 in Platinum and so they gave me a price and then added it to the drop down list of metal types on the website so BF could order it. 🙂
Post # 4
@missmouse1: Yes, they do. I was talking to them about a head option that isn’t listed for a shank that I like and they were relatively quick to respond and discuss my options.
Post # 5
They can make some alterations to their existing settings. However they do not make custom settings (as in taking a design you give them and making an entirely new setting). Your request is reasonable and I am sure you’ll be able to make that alteration. I can’t give you an answer about the return question you have. To me, it sounds like it would be considered custom work and therefore not eligible for return, but I don’t work for MCo and can’t say for sure.
Post # 7
I’ve asked them all sorts of crazy things and they always say yes! It’s definitely worth asking!