- 7 years ago
- Wedding: January 2011
Galuppi’s on the Green in Pompano Beach.
We hosted a shower here recently. The catering manager, Cecelia is super abrasive on the phone. We didn’t like her from the getgo however, we were getting the most bang for our buck there, so we thought it would be ok. On our contract, we were promised a semi-private area with enough room to play games and ivory linens. When we got there, there were black linens and they had us pushed up against a wall with no privacy whatsoever! There was barely enough room to walk around. When I mentioned this to the hostess, she said there was nothing she could do and to call Cecelia in the morning.
People had to track down the waiter to get refills on their drinks. One girl even asked for coffee THREE times before he brought it to her!! It took them a while to clear plates (mind you, this was a buffet… you finish your plate.. go up to get more and magically the plate is gone by the time you come back… not here!!!). It was like we were completely forgotten!!!! They were also supposed to bring the cake out and diplay it for a while. They brought it out for 10 minutes and then brought it back in to cut it. They never offered coffee or tea while serving it and one of the servers had the nerve to try to hand me a piece while I was in the middle of opening my gifts. WTF???
We called Cecelia the following day to let her know what happened and see if she could do anything for us for such horrible service. Her reply was “well you should’ve asked for the manager”. Really?? Well we spoke with someone who said to speak to YOU!! We weren’t really looking for a reimbursment (although that would’ve been nice). An apology and maybe a free dinner would’ve sufficed.
She OBVIOUSLY doesn’t care what people think AFTER she’s gotten the sale… so BUYER BEWARE!!! DO NOT GO TO GALUPPI’S! YOU WILL REGRET IT!!