- 5 years ago
- Wedding: September 2012
I am so disappointed with this company Big Time Moments. I used them for my wedding last year (2012) and I almost regret that I did. It has been about 7 months since my wedding and I’m still getting the run around about my video. I am to the point that this is all I’m thinking about. Its giving me anxiety.
For starters, the owner, has 2 names. One day hes known as Eric the next hes known as Carlos. Make up your mind. He is very unprofessional. He always cancels his appointments. He is never on time when he does show up. And he NEVER ANSWERS HIS PHONE. He takes FOREVER to respond to you. Then when you do talk to him he tells you not to call or text him so much. Maybe if you responded the first time I wouldn’t have to call you so much. I paid for his services, I received them all but they were not to my liking. I don’t understand how someone like that is in business. Brides, Don’t use this company. You will be disappointed. Its true what they, you get what you pay for.