(Closed) DO NOT Use Magnet Street for anything!

posted 8 years ago in Paper
Post # 3
Member
546 posts
Busy bee
  • Wedding: June 2010

Wow, that is a really terrible experience.  I ordered magnets from them and they were packaged really well and came in great condition.  But I never had to deal with their customer service, sounds like that was a good thing.

Post # 4
Member
8354 posts
Bumble Beekeeper
  • Wedding: March 2011

I am sorry you had/are having issues with them.

I ordered my save-the-dates from them and couldn’t be happier with them. They arrived on time and in good order. They even sent me a couple of extras, so that made me even happier.

I hope you are able to get things worked out.

 

Post # 5
Member
2015 posts
Buzzing bee
  • Wedding: August 2009

Aww, I’m sorry 🙁 We ordered our STD magnets from them, and they were great to work with.

Post # 6
Member
1763 posts
Buzzing bee
  • Wedding: September 2010

That’s too bad. I got my STD magnets from them as well. I even had one of the designers make some suggestions, as they were concerned with some of the colors I chose.

Hopefully when they call you back the manager will be a bit more helpful.

Post # 7
Member
937 posts
Busy bee
  • Wedding: September 2010

WOW, that’s a shame you had such a crappy experience with them and that they weren’t willing to help you. I hope the manager calls you back and can do something to expedite the delivery.

I used Magnet Street for my STD’s and had no problems whatsoever. The order shipped quickly and they actually came packaged extremely well, bubble wrapped and then placed insude a very large blue box with tissue paper packing to make sure the magnets didn’t get jostled around and ruined.

I really hope they can do something for you. Good luck!

Post # 8
Member
81 posts
Worker bee

I’m sorry you had such a poor experience. Maybe you were working with a new person or something? Or it’s possible you just had bad luck that day. 🙁

Like these other ladies, we ordered our STDs through Magnet Street and we LOVED them. They were great quality for the $$ and came packaged very well. I can’t speak for the packaging of the invitations though. 

I also worked with the customer service people on some design issues and they were more than helpful. I have to say I really would recommend them from my experience.

The topic ‘DO NOT Use Magnet Street for anything!’ is closed to new replies.

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