Post # 1
I don’t and I couldn’t. I have before in the retail and food industries and both were terrible experiences. I have heard a lot of bees talk about customers and I admire their patience. I, however, only have internal clients and I am grateful for that.
If you work with the public, do you enjoy it? It takes a special personality to deal with people all the time and still stay positive and happy. I especially admire nurses because they see people at their worst, most vulnerable, and most demanding.
Post # 3
I said I love it, and I usually do. But every once in a while there’s a psycho. Then they get referred to the (just as psycho) corporate lawyer.
My assistant does most of the direct customer relations and I miss that when people are nice, but she was gone yesterday and I got to meet with a super cute guy. So that worked out. I still get to hear her stories about the weirdos, and get involved when they get out of hand.
Post # 4
I don’t even work with co-workers on more than a once a week basis. My field is actually known to be great for introverted loners. I used to work in food service and at a grocery store and I certainly don’t miss it. I’m reminded of how miserable it is every time my FI comes home from his retail job. He does have funnier work stories than I do though. My favorite one was the man who objected to paying sales tax because he was an illegal immigrant.
Post # 5
I work with the public, taxpayers to be exact! They can be trying sometimes, but most of the time I love it. There are days where I’m not busy and may not interact with citizens and on those days I feel off…like I need interaction.
Now, I’m not sure I could do retail or hospitality, but government work is a-ok with me.
Post # 6
Yes, I work in Hospice care. So not only do I work with the public- I work with the dying public. I love my job though- wouldn’t have it any other way!
Post # 7
@MrsPanda99: I was a server and a bartender for several years, and I actually prefer the customer contact setup more than I do now where my interaction with customers is only over the phone.
The reason, mainly, deals with options for handling “difficult customers”: when I was bartending and someone was a flat-out jackass, they were simply told to pay their tab and leave. On the phone in corporate America, I’m expected to sit there and *apologize* when someone is ripping me a new asshole.
Case-in-point: today I got a very unfriendly call from a woman who was told to stop auto-draft on her loan and didnt, resulting in essentially making two payments. This is correctable if she calls the bank the payment was made to, but it can a) take a while and is b) out of my hands. When she called, I had to tell her there was *nothing I could do* to get her bank to refund her money immediately, as I do not work for them.
None of that stopped her from chewing me out at LENGTH. It just wouldnt happen in another industry :-/
Post # 8
I work retail, I like what I do, but I don’t like dealing with the public. It amazes me how self-centered and demanding people can be.
Post # 9
Yes, I am a nurse and currently work on a pediatric unit. Before this I worked giving chemo for weveral lyears and in an ICU for a couple of years. It is really challenging work with people when they are going through such a difficult time, but knowing you made it easier for them (hopefully) is rewarding.
Post # 10
As a former producer/broadcaster for a news station-I interacted with a lot of people covering stories for the community. I literally met people I feel changed the trajectory of my life with their beautiful spirits. But I also met some psycho attention-whores that made me wonder about the goodness in everyone lol.
I also bartended for years….ahhh…they were the best of times and the worst of times. People can be either boatloads of fun or the biggest asshats ever once they’ve had a few drinks.
Now I work with a target audience and have no interaction with the gen pub…I miss it.
Post # 11
@badabing88: Unfortunately it happens in every industry-when ever you work with people you are going to catch them in a bad moment once in a while. We get lectures from doctors, patients family memebers, insurance companies. I once got a 10 lecture for being the sole reason for rising health care costs in America for following my employers policy, yep you all can blame soley me;)
Post # 12
Yes, I work with customers and I HATE IT. I want to be in a field with animals, not people. I haven’t figured out exactly what yet, but I hate people in general so working in customer service isn’t the best job for me. I’ve been doing it since high school though so I am used to it. I just really, really, really dislike it.
Post # 13
I loved being a grocery store cashier, but I hated being a McDonald’s cashier.
So I think it depends on what sector of the population you work with!
Post # 14
@ieatunicorns: I have had the same lecture: I am the sole reason millions of homeowners were “defrauded and scammed” in the last couple of years.
My favorite irrate customer in this industry was the one that kept referring to me and any female associates that spoke with him as “girl”: as in “girl, you better listen to me and listen to me good” and “I dont know which of you idiot girls…” He was a peach.
Post # 15
@badabing88: That was always my issue – I couldn’t just sit there and let people be rude to me (you probably aren’t surprised by that). I would never last long in an industry where I had to let people treat me like dirt and smile through it. No, way! If I had your job and had customers on the phone, there would be a lot of accidentally disconnected calls 😛
Post # 16
@eeniebeans: Wow, I can’t even begin to say how much I admire what you do. I can’t imagine how challenging and rewarding your job is and I am so grateful that there are people out there who can do it!