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DOC canceled meeting 5/6 times total. Advice Please!

posted 8 months ago in Chicago
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    katiegirl84    April 28, 2012   Chicago

    Whoops, originally deleted this post.

    I have done my research on DOC's and found one that fit in our budget, had awesome reviews, so we scheduled a meeting for last Saturday at 10am.  Late last Friday night I received an email saying that she needed to meet later because something came up with the wedding she was coordinating that day, she had errands to run, fine by me, I was understanding.  Saturday morning I received an e-mail saying she had to reschedule from 12 to 1pm.  Still understandable.  Then I received the last email saying that she has to cancel for Saturday (this was about and hour and a half before our scheduled meeting) but she can meet Sunday.  Saturday night I received an email saying she had a family emergency and can't meet Sunday, she was so sorry, etc.  I understood, sometimes things come up.  So we rescheduled for today at 1pm.

    At 11am this morning, when we were literally walking out of the door on our way to meet her, I receive an email saying that she has to cancel, she has "pink eye" and doesn't want to spread it to us.  This seems more then just a coincidence to me now.  Especially because I looked at her facebook page for her company and she has a wedding today, and she posted about how excited she was for the wedding around the same time she sent me that e-mail.  I feel like either she doesn't want to work with us (for reasons I do not know) or she is extremely bad at budgeting her time, which makes me obviously nervous to hire her.

    The confusing thing is she has all positive reviews on wedding wire, yelp, etc.  So I am really confused.  I am also annoyed that we have scheduled our past two weekend around her schedule, just to be canceled on last second. I mean this weekend is a holiday weekend, so we didn't make plans because we wanted to get everything squared away and sign a contract with a coordinator.

    My question is this: what would you do in my situation?  Would you even give her another chance?  And does anyone have any recommendations of DOC in the Chicago-Land area around $500-$700?  I spent so much time researching DOC's in Chicago (most of them beyond my budget) and was finally relieved to find someone that has great reviews and at a great price. But now I don't think I am going to hire her.  Do you think I am justified, or that maybe these things really did happen? Once again, any recommendations of DOC in Chicago would be GREATLY appreciated.

     
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    mwitter80    December 11, 2010   Connecticut

    I am an Event Planner and I would never do this. Find another planner. I am not from the Chicago area, so I have not recommendations. I'm sorry that you're going through this it stinks.

     
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    Lindsay12.31.2010    December 31, 2010   Missouri

    @mwitter80: Totally agree with this.  As someone who has ran my own business for 5 years, I move everything possible before canceling with a client ONCE.  I would also never schedule an meeting during a wedding weekend.  I wouldn't hire her, sorry. 

     
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    katiegirl84    April 28, 2012   Chicago

    No need to be sorry, this is the advice I was lookig for.  I just wanted others opinions, the whole thing just seems ridiculous.  I'm just so mad because now I have to start back at square one and try to find someone that fits in my budget.  Annoying when I thought I had it figured out.  I did think it was weird that she was scheduling me in when she had weddings the same day.  Thanks for your advice!  And once again, anyone in the Chicago area, I would love some reccomendations of DOC within my 500-700 budget.

     
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    scadadle15    May 5, 2012   Santa Monica (wedding in Savannah, GA)

    Don't book her - that is completely unprofessional behavior and if she's acting like this when apparently trying to get new business than I only assume she would be worse once she has your money and contract.

    Good luck with your search!

     
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    flutterbi    June 30, 2012  

    I'm with the others. It's totally unprofessional to do things like that and she obviously doesn't care about your business. Plus, if you hire her, letting her get away with this kind of behavior, what is to stop her from continuing to do it to you.

    I would send her an email and express your disappointment in her level of service this early on. I would be understanding that life sometimes interfers, but at some point you have to keep commitments you make despite whatelse comes up. And really - cancelling to run errands...come on! Same with the pink eye. She could have explained that in an email and let you make the decision to meet with her or not.

    Is DOC a coordinator or the person marrying you? Just need clarification. I'm getting married in Chicago and can keep an eye out or ask around for some recommendations.

     
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    katiegirl84    April 28, 2012   Chicago

    She would be the just the day of coordinator, not the person marrying us. And to clarify, she said that she was running errands for the bride that she was coordinating for later in the day.

    The email she sent me this morning is:

    Hi Kathleen, sorry I woke up with pink eye today, and don't want to infect anyone.  :(  I'll have to cancel yet again.  So so sorry.

    I replied (with the help of FI, bc I was having a hard time keeping me cool):

    I'm starting to feel like this is more then just coincidence now.  We had every intention of probably signing a contract today, but at this point I feel like for some reason you do not want to work with us.  This is annoying because we were literally on our way out the door and have planned a few weekends around your schedule, to the point of us canceling holiday plans with some of our friends today, because we were very interested in working with you.

    She has still yet to respond.  I am pretty sure we will not be rescheduling with her, because if we did, I feel like I would be nervous until the wedding.

    I'm just so annoyed that I have to start my research all over again.  I was 99.9% sure we were going to hire her, and like I said, I understand sometimes things do some up last minute, but for this to happen so many times?  It's hard to keep being so understanding, I don't think she is too concerned about receiving my buisness.

     

     

     
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    jules24chi    October 2012   Midwest

    I agree with the others that she is unprofessional and you shouldn't book her. I looked around for a DOC in the area and I found a few in your price range:

    Karolina Warren: Good reviews, price is right on for you

    Camille Victoria Weddings: Good reviews, price is right on

    Shannon Gail: Her price is over your budget (+300 to 800) but my FI and I met with her and she was fantastic. 

    I hope this helps!

     

     

     

     

     
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    MrsStrawberry24    March 24, 2012   Bartlett, IL

    @katiegirl84: this is beyond unprofessional. i have a coordinator. she is just starting out. she has done alot of wedding for friends of family for next to nothing. she is planning our whole wedding and has done an amazing job! she is stationed on the south side of chicago and can work with any budget. if you are interested please PM for her information.

    im so sorry your going through this!

     
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    Helper bee
    katiegirl84    April 28, 2012   Chicago

    Jules- I've looked into 2 of the three; I will look into Camille Victoria Weddings.  Thanks so much for your advice!  @ princesspretti, thanks, I will PM you, I wonder if she is willing to travel so far north though, we are getting married on in the norther burbs.

     

    Thanks everyone for your advice!

     

    And I know things can be missread via the internet, but in my opnion she wrote a kind of snotty email back.  I thought she was the only coordinator in the Chicago area within by budget, but I will continue researching.  The thing that is really confusing to me is that she has awesome reviews online (wedding wire, yelp, etc)

     

     

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