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Hi ladies,
I just want to warn people not to hire Jeff Yeon (Yeon Photography) as wedding photographer. My husband and I hired him to take our engagement and wedding pics. In the contract, it listed that we will receive an engagement and a wedding photo albums. It took a year to receive my wedding photo album after many months of phone calls, emails exchanged, etc. Till this day 1.5 yrs later, I still have not received my engagement photo album!!! He didn't even reply my last email. I take it as a lost! But I don't want other ladies have to go through the same thing that i did.
I actually had looked into him as a wedding photographyer, I've gone with someone else but I'm glad that you mentioned this! The sad thing is, is he went on about being such a good Christian man and serving the Lord. He shouldn't treat his clients that way!
That's really odd and I'm sorry to hear about the experience you've had with Jeff. My fiancee and I hired him for our engagement session and upcoming wedding. So far he's been great to work with and has met (if not exceeded) our expectations. Our chemistry with him is great, he has nice creative photography, he works very well with our videographer, and has been responsive to our requests (his longest phone call turnaround time was a day, and that was when he was out on a shoot). We just received our proofs of our engagement session and are totally satisfied so far...hopefully the remainder of the deliverables will be just as good.
Hello, Priscilla & David Li.
My name is Jeff Yeon at Yeon Photography. I am really sorry about all the misprocessing and miscommunication. Now, all my client get album within three month from client pick image for album.
As I email you last time..... I cannot make any album without image from client. If you are really sure you do not care album layout. I will design by meself and I will email you album layout during next week.
You do not need to down this post. But please contact me ASAP.
My phone number is 213-247-1919. If I cannot answer the phone please send text me to same number. Or you can email me jeffyeon@me.com
Thank you.
JY Photographer
hmmm... that's too bad, buta... it's unusual to hear that there are negative experiences that people have with jeff. but,... with that, no one's perfect. i'm definately sure that there must have been some miscommunication that could have caused you to feel so bitter... obviously, you wasted time and space to argue a very bold statement to ruin someone's career... but,... i have confidence that your petty feelings won't dent his career too bad... next time... pick a hobby...
for me, i have worked with jeff on a commercial level and the output deliveries are far more immediate than wedding preps... it's actually more work under less time. our communication pipeline has always been very active and very smoothe... i still work with him and i send celebrities to him to take their pictures so,... if you ask me... i think you clearly have not been doing your part as well. and also, mrs. lewis (congratulations by the way),... your response to buta is very outside the focus of this blog... buta claims that he is not professional enough... how does his choice of religion fit in with his professionalism? people like you who nip pick on the smallest crud of detail to downsize a person's career should not be in a room arguing... you give women a bad rep when it comes to "nagging". i'm a career woman myself who knows how to "constructively" argue as well as strategize on how to "close" the argument so i personally, can move forward with my life. so,... woman, please... choose something more intelligent to pick on if you want to pick on jeff... i can give you some ideas but, his work in photography... he's by far one of the better photographers I know that i ALWAYS go to when it comes to commercials and i also refer my friends who need photos for personal events.
i can have my other colleagues and friends to add on to this blog to shut you down... so, bring it... i'd like to watch you publically apologize to jeff... and i seriously think you should reconsider keeping this blog up... this is my professional and legal advice."
Regarding Jeff Yeon Photographer:
My daughter's name was misspelled on all the 4 albums ordered.
It took months of continual contact before any delivery was made; many months after promised.
Part of the order was delivered a year after the wedding.
Now to years later I still have not received all items paid for.
Going to small claims if this is not resolved soon.
Hello, mom.....
I do not know your daughter's name. I cannot understand why you did not contact with me.
If you are my client you know my website and all my information.
Please, contact with me ASAP.
You can email me jeffyeon@gmail.com.
Also, if there is missspelled, that was not only my mistake. Before I make album I alway get confirmation from client.
You have to email me your daughter's information.
Jeff Yeon
Maya,
I am sure you had a great job experience working professionally with Jeff, but I just want to make a clear statement that I did not have any intention to ruin his career if I received what I paid for. I don't deny he has such a great talent in photography. Otherwise, I would not hired him to take my engagement and wedding pics. I just have not received my engagement album as written in contract.
Im sorry but this post has alot of stuff going on and is a little odd. The complaints, the photographer responding to complaints, and almost everyone is a new poster. Im sorry this is just strange to me.
That's funny, I thought the exact same thing, Dancer. What a strange thread.
Wow. Can't believe I came across this post. I've had the same problems with Mr. Yeon. Only he dodged all our phone calls so we called with another number and he picked up only to have an altercation with my husband. He has since responded with an apology and a promise to deliver our Engagement album with compensation but that was almost a year ago. We also asked for a CD of our photos, that he said he would give as compensation when he lost our photos, but no word from him as of yet.
He lost our engagement photos almost 3 years ago and we were supposed to reshoot but every attempt to reschedule was ignored. I was in medical school at the time in another country and only had a limited amount of time we could reshoot. When we were finally able to get a hold of him almost 2 years later, it was too late, I was pregnant and shooting E-pics pregnant would look rather ridiculous. Anyway now it's almost 3 years since our wedding. I must have over 100 emails Iv'e sent to get him to respond but to my disappoinment we still have yet to resolve this matter. I thought he folded up his business and moved away and was ready to pursue legally but he did email us about a year ago with another promise....but that was again almost a year ago.
I agree with Cinema. So strange that everyone here is a new poster. Maybe they found it off a search engine?
MissAsB - I'm so perplexed by this that I just googled him and this thread DOES come up. But yeah, this whole thread is so bizarre....
I agree that one post is just plain unnecessary. Brides that have had problems who are looking for help are posting and warning other brides on a wedding forum that gives advice to brides...that's not slander especially if what is being said is true. We are just telling our story. I have another post from 11 months ago explaining my situation but I hadn't posted the photographers name but it's the same guy. I've tormented over this for 3 years now. I have been an avid weddingbee follower since before my wedding in 2007 :) and it felt nice to seek advice from the wedding pros. I was almost relieved to see that it wasn't only me that he was ignoring and screwing over.
It makes me so sad that I don't have any Engagement pictures (especially since I have gained a lot wait since then having had a baby). It makes me happy looking at pics of myself thin and beautified...it gives me encouragement. Anyways I wish Mr. Yeon would just keep his word and contract and contact us to resolve this matter. We really wanted to resolve this without tarnishing his image and business but he is giving us no choice but to hunt him down.
Wow......, There is many people who do not like me......
JenJen225 : I am so sorry about you did post here your problem. Last conversation with your husband and me. You guy want refund monney for engagement photo session. I told your husband that time how much money he want to get back. And I did get any answer from your husband. No, I got one email what you guys moved to other location. I kept all email between your husband and me. I did not get any email from your husband about amount.
But now, I do not like to refund any money to you guys. Because, I cannot understand you did not anything to me for last one year and you posting this on this blog.
When I had problem with you e-session, I did not need to tell you about my problem. Because my second photographer covered all your e-session with me. That was why I could made your signing board on your wedding day.
I told you we could have one more e-session for you then you answered me you had to go to out of country for your school. Your wedding day was on Aug. 4, 2007. Your husband told me you would come back on APR. 2008. But you did not call me or email me. Before you say anything you have to talk with your husband first. He told me after you wedding he could retake e-session when you come back on APR. 2008.
I do not understand why you wrote down like "I was in medical school at the time in another country and only had a limited amount of time we could reshoot.".
I am so sorry, I can not totally understand.
The reason I'm here to reply all post. If there is my mistake I try to solve all problme.
Priscilla & David Li.... (ID : buta) who posted this issue at this blog, they will get e-session album within two weeks. If anyone like to check out all the design e-session album, please go to www.jeffyeon.com/album/pdc.
ID : aedidea...... Who did mentioned about misspelled. I emailed out but no reply. I do not know who post that......? And everybody can see my post right after her post.
ID : MissACS....... I think I know who is Maya001. I will contact with her let her delete that post.
I had been covered over 400weddings whole my photographer life. I always try to make my client happy. I know I made some mistake with my client. But I did clear all problems.
Mr. Yeon, my husband is sitting here with me as I post. We too have all our emails and an amount was specified clearly on his last email. You said you would pay us the amount and try to assemble an album out of the photos you did happen to have from your 2nd photographer. But like you said when you gave us those photos they are tiny images from a 2nd photgrapher and only a handful of photos. We don't know how you were going to make us a full album out of just the ones you were able to make the signing board with. We waited and waited and waited and waited...still no refund, no album, no CD. We are still waiting. We emailed you our new address in hopes that you were going to send something but still nothing.
We have the email where we specified the amount we wanted (the cost of the Engagement package only). We did not want compensation for time, or grief or the cost of having hair and makeup done. All we asked for was the cost of the engagement portion and it's been over a year that we made the request. That has been more than enough time and more than anough time for me to be upset.
We have the emails from April. We tried calling you several times and emailed youseveral times too. I had two weeks of vacation and had to leave before hearing anything from you. That happened the next break I had as well. We have all our emails and phone records of the attempts we made to contact to you. We will pursue legally if we do not have what we requested by mid-february.
Mr. Yeon you have my husband's cell phone number and both our emails. Since it was you who messed up you should let us know what's going on with the progress of our request. You have a tendency of ignoring our calls and emails so we patiently waited instead of bombarding you. Honestly, what progress have you made to resolve this matter since our last contact over a year ago.
In addition to writing extremely poor English, does anyone notice a trend here with JY? That he ignores clients phone calls and emails, but responds to this thread whenever someone posts to it. This was started 7 months ago and he immediately responded (clearly he has internet access if he is googling himself) and once it was brought up again recently his response was just as immediate. Every time, blaming the bride.
Also, I have a very hard time believing ALL of these brides are making things up about him as he claims. Even if they are, isn't the customer always right? JY, slamming your brides on this site was a bad move. You are in the customer service industry, if you think you are too good to shoot a non-celebrity wedding and that affords you rights to reneg on contractual promises, you've got another thing coming.
Brides, I encourage all of you to go after JY legally to get what he owes you. It is abundantly clear he is not going to give any refunds or even deliver any photos that were contractually obligated of him. It seems easier for JY to blame everyone else for doing normal things like moving or having a life. I hope no other brides who frequent this site or google JY ever hire him. JY, you can depend on your celebrities for income from now on.
Hey brides so here is JY's response to email demanding a refund:
Thank you, Jenny for fast reply.
I do not know where come from that number.
My answer is nope. You can process whatever you want.
I will hold everything, now.
Thanks.
I don't understand what this means. Anyone else? So does that mean he will not give us a refund and is going to keep our money? Who blatantly admits that they are going to take your money and give you nothing when we have a contract? I guess that is what you call professional suicide. Lawsuit...here we come.
I agree that this JY guy has incredibly poor English as well as incredibly poor customer service. I also noticed his immediate response to the posts as well as blaming the brides. It seems as if brides had the same problem: he lost/didn't take the promised e-pics but then apologizes in time to do the wedding yet never follows through. Guy sounds like a scam to me. I'd be FURIOUS. I can only hope these brides take him to court and actually get somewhere and that the guy learns his lesson. I think sometimes think wedding vendors think they can take advantage of brides because it's a one time thing and they aren't counting on them for return business so why does it matter if they jack up their prices or rip us off. It's about time someone puts this guy in his place!
i also just thought i'd mention that his emails change - first post it's "jeffyeon@me.com" and second it's at gmail?
It's too bad he's such a bad businessman--his photos are actually great. But that doesn't mean anything if he never GIVES them to you!
This post below cracks me up. Check out the last post. Sheesh. What a nightmare.
http://classifieds.weddingbee.com/topic/free-wedding-photography-service
@Talisha....ROFL!!! He is setting 5 brides up for a wild ride. This time he is ignoring e-mails BEFORE he even takes any pictures. Too funny
Wow...this guys just a nut case! I think it says something when he can't even find 5 brides who want him to take their pictures FOR FREE! Hopefully this guy is learning brides aren't really people you want to mess with. You mess with a girl's wedding and you're pretty much screwed. Sorry pal.
@modern
@barista
I agree! what in the world is this? and why is EVERYONE a brand new poster?
agh
While I am all for vendor reviews on WB, I think that the specifics of the case should probably be a private matter? Posting your business for all to see (on the part of both parties) just goes a little far. Bride says she doesn't recommend this photographer. Photographer says he is still working with bride. Do we need to be in the loop on the rest?
Just sayin'...
I'm guessing everyone's a new poster because they were looking for a way to get their review out and they realized they had to create an account to post. And remember you were a new poster at one time too...we all have to start somewhere.
I dunno, I stand by my comment from before... this is weird.
Also, I definitely do NOT understand some of his english, like that reply email to jenjen... yeah definitely go to court.
@eeh2010 - there's a difference between "I'm new here and am going to contribute to the boards!" and "I signed up for a one-off comment to defend someone/say something and never come back."
Not all newbees are the same.
I'm actually one of the brides he choose for the wedding photography.
LOL @monita...
Leche perhaps you should have some sort of a backup plan?
I linked that classifieds ad he posted back to this thread and put "beware" in there.
Its one thing to offer something free. It's another to not know what you might be getting into as a recipient of "free"
I completly understand everyones concern. Jeff's been great and I hope its like this through the whole process. I'm on a tight budget and this worked out for me! I'll be back here after my wedding to let everyone know how it went.
Yeah, I agree with the others. This is just all weird to me. Especially the offensive post from maya_001. As you can see from reading her posting she is not a normal user on WB and just doesn't understand the community here or quite frankly the rules. Trying to intimidate here doesn't work. For all we know she could be married to the photographer.
Sorry Buta that you are going through a bad experience. Be sure to take it up with the BBB.
@Leche - please have a back-up plan!
This is one hot @$$ mess all around. What a loser businessman!
I wish everyone who's dealing with this horrible man the best of luck. I would print this and take it to court with me. For real.
And I don't know why maya felt the need to come on here all defensive of someone who clearly is not deserving of it and in that manner....they must be drinking the same water tainted with crazy.
I'm just saying...
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