Don't trust Jared's!

posted 4 years ago in Rings
Post # 3
1228 posts
Bumble bee

@vintagebride143:  I definitely do not trust jeweler chain stores anymore.. I purchased a ring at an unnamed larger chain jewelry store, and it ended up having several design flaws. -__- We’re talking, VERY cheaply made. Holes in the setting that were not supposed to be there, misshaped cut diamonds, warped setting, etc. They could not fix it, and than insisted it was beautiful “the way it was.” Needless to say, I will never go back to a large chain jewelry store.

Post # 4
5220 posts
Bee Keeper
  • Wedding: February 2013

@vintagebride143:  that’s terrible! It’s also an unfortunate reality of the sales industry. It’s $$$. Chain stores want you to buy their jewelry. They don’t make any money on spacers, repairs, sizing, etc… That’s a jeweler’s craft. 

Post # 5
1429 posts
Bumble bee
  • Wedding: June 2010 - parent's backyard

@vintagebride143:  that’s terrible! what a bunch of idiots. seems to me that insulting the customer’s ring choice is a pretty bad sales technique!

Post # 6
11763 posts
Sugar Beekeeper
  • Wedding: November 1999

Jared’s is awful as are most chain jewelry stores in my opinion.

Post # 7
223 posts
Helper bee
  • Wedding: June 2013

The chain stores usually import most of their “jewelry” from China and India, where it is massproduced, so the quality is definitely lacking.

Always ask if a store has an in-house jeweler- someone on premise who crafts, repairs and sizes their jewelry. If they have to “send away” all their jewelry for anything to be done to it there is a problem.

Post # 8
1841 posts
Buzzing bee
  • Wedding: April 2014

I’m really sorry your BF had a bad experience at Jared. Me ering came from there (GiA graded diamond and custom setting) and we’ve never had anything but a pleasant experience. We plan to have them custom make my wband as well. What I find unusual is the varying degrees of pleasure/displeasure I read about “chain” jewelers. FI and I spoke with several mom and pop jewelers and they a quoted the price of the exact diamond that we bought (based on the GIA cert number) to be $5,000 more than what we paid through Jared.

It sounds like in your situation, however, you would be better served returning to your local jeweler.

Post # 10
11 posts
  • Wedding: September 2014

Ugh, that sounds horrible!  My boyfriend and I went there this past weekend just to look at rings (I had it narrowed down between some choices online and wanted to see the general styles in person before we pulled the trigger).  They were very pushy and kept telling us there was a special that weekend and we would be fouls not to buy the ring I was looking at.  After that even if we weren’t planning to buy online we definitely wouldn’t have purchased there.  


At least your ring is coming soon!!!  🙂

Post # 11
2791 posts
Sugar bee
  • Wedding: February 2014

@vintagebride143:  I took my ring there to resize it, they tried to talk me into redoing the prongs for the center stone and the four side stones.  For $500….keeping in mind I think the ring is maybe worth $1000, paying half its value to reprong it seems idiotic.  Then they told me resizing it would take two weeks.  That seemed stupid too so I took it to a small jeweler down the street and they had it back to me in 24 hours.

Post # 12
1228 posts
Bumble bee

@vintagebride143:  it worked out in the end! Thank goodness. But it was an utter nightmare. There’s nothing more rude than the store saying “oh it’s so beautiful! Keep it” when you’ve went to other jewelers who have said “yikes…” I will never go to a chain jewelry store ever again

Post # 14
4080 posts
Honey bee

@vintagebride143:  Sorry to hear about your experience. We bought all 3 of our rings there (engagement and wedding bands) and have had excellent service. It probably just depends on the location and the employee (like almost any store). I don’t think it’s really accurate/fair to translate one (unfortunate) experience to be the reputation of the entire brand nationally.

Post # 15
734 posts
Busy bee
  • Wedding: August 2014

Geez! That’s terrible. Makes you wonder how great their jewelery is if they have to be that pushy…. I’ve seen some very nice pieces from places like that, but more and more people are going with smaller stores and independant jewelers for other reasons.

I took my ring to a local small jewelery store and I was nervous because it definitely isn’t typical, especially for where I live. It is a peach sapphire and rose gold… I was afraid they would make a comment about the style or the fact that it is a sapphire. The girl working there said, “this is your engagement ring right? Its beautiful!” Major PHEW. Your FI would most likely be better off taking it to jewelery store and having an actual jeweler look at it. I’m sure they would appreciate the style and not be so pushy 🙂

Post # 16
734 posts
Busy bee
  • Wedding: August 2014

@bmo88:  Definitely! Stores like that tend to be chains so it depends on the franchise owner and the people they hire. Unfortunately, sometimes some oddballs own various franchises!!

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