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DON'T Use TX Affairs Mobile Dj

posted 2 years ago in Dallas/Forth Worth
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    notkidding      

    What a disaster!  My daughter contracted with the owner, Monty Benton, to DJ her wedding last month.  But he sent a replacement instead and this DJ and his two friends were late in arriving, inappropriately dressed, left the ceremony room while the ceremony was still going on, messed up on playing some of the songs during the ceremony AND reception, had to prompted throughout both because he couldn't follow the event time line, totally ignored a verbal request of the bride, was hard to understand, sang aloud over the mic, kept getting in the photographers' shots, left an hour earlier than had been OK'd through the owner, , . . . so many more things.  The owner refuses to talk to me anymore about it and refuses to refund or apologize for the extremely poor service.  Vendors at the wedding said they would NOT work with him again and would pass on that advice to their vendors and colleagues. 

     
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    crebre80    November 20, 2010   Baton Rouge, LA

    I'm sorry about that vendor, but I hope that the rest of her wedding was a success...

     
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    panderson    October 10, 2009  

    It could be worse, Monty never showed up to my wedding, and 7 months later, he still hasn't returned my deposit.

     
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    TXDJS       Fort Worth

    I am Monty Benton, the owner of Texas Affairs Mobile DJ. The comment posted by panderson was indeed canceled and a cashiers check was delivered to his home address last week. There was a delay but a copy of the cashiers check is available for his deposit and my apologies to him for the delay in not getting this to him sooner.

    In response to the "not kidding". We have done hundreds of weddings and ceremonies and five star email testimonials are always available and in fact forwarded to potential clients. We pride ourselves with the truth. But while we can't always bat "1000 %" we do bat "995 %". There are always a chance for things to come up in any situation and we do our best to solve issues whether it is our fault or someone else's.

    However, as many wedding participants can attest, there are "MOMZILLAS and "BRIDEZILLAS" out there which is one reason a cable show has devoted a whole series to it. "Not Kidding" is just simply not stating the truth but with the advent of the internet I suppose anyone can post anything and not be held liable for it. So as a Christian I forgive them and move on. Christ never sinned and they crucified him, can you imagine if the internet was around 2000 years ago?Imagine the "Blogs"!

    So my response to critics? If the complaint is legitimate I will do my best to address it and find a solution. In the meantime our references cast a "Tall Shadow" over any people throwing rocks in their glass houses.

    Monty Benton Laughing

     
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    panderson    October 10, 2009  

    Canceled? What was canceled? My wedding certainly wasn't, and your services at the wedding weren't.

    "Paul, my dj was supposed to be there 90 minutes ago. Sorry. My god.  I just called to fire them and will issue you a full refund. I am trying to get someone out there but everyone is working. This has only happened twice in eeven years. I don't know what to say. I am out of town at my daughters birth.

    Monty"

    That doesn't sound like someone whose services were canceled, and apparently by "will issue you a full refund" you meant promise to meet me and cancel 3 times, and only refund me seven months later because I've been leaving negative reviews.

    SEVEN MONTHS to refund my deposit is ridiculous, especially considering you didn't even refund it after receiving a letter from my attorney. THERE'S NO EXCUSE FOR THE AMOUNT OF TIME IT TOOK FOR YOU TO REFUND MY MONEY.

     
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    TXDJS       Fort Worth

    Once again, my apologies for the delay in getting the check to you. However the CASHIERS CHECK COPY is available for anyone to see and CLEARLY STATES CANCELATION for 10-10-09 Event.

    Doing the right thing motivated me in returning your deposit. Not a letter from a attorney or negative review postings. I have been in business 15 years and don't expect a 100% satisfaction rate. But do strive for one. No way you can satisfy everyone all of the time. Business is GREAT because WE HAVE TREMENDOUS REVIEWS FROM PAST CLIENTS. THE PERSON ASSOCIATED WITH YOUR EVENT WAS INDEED TERMINATED.

    These posting boards are for the most part a extreme waste of time and generate little or zero business except for the advertising these companies charge to the vendor. But I suppose you can continue to fester in your anger. I have already been forgiven by the highest authority. Peace.

     

     

    Attachments

    1. DON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth Img panderson.jpg (17.8 KB, 61 downloads) 2 years old
     
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    Miss Britt    June 25, 2010   Kalamazoo, MI

    These postings are in no way a waste of time.  There are a lot of vendors out there for brides to choose from and we need all the information we can get to make the best decision.  It is up to our own judgement to figure out the truths from someone just spamming a vendor due to a bad experience on either part.

    So, don't hate on our blogs or our boards because someone is making a review that is negative.  I would sure like to know if someone is going to take 7 months to return a deposit, no matter what the reason.  Just because we read blogs and boards and try to help other brides out doesn't mean that we are all "bridezillas".  So, thanks.

     
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    piglet67    December 11, 2010   Houston

    I agree with Miss Brit.  I also think that as a vendor, you really should tread carefully in your postings on this blog.  The tone of you posts in calling them "bridezillas" and yourself a "Christian" is a complete turn-off to any prospective client.  If I were to google your name and this thread comes up in connection with it, I don't think 1000 positive reviews would compensate for this negative thread and your responses to it.

     
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    zippylef    October 30, 2010   Norfolk, UK

    Agreed with the other ladies. As an FYI, sir, when people post about "Bridezillas" and "Momzillas" or any other type of zilla, especially a vendor, it REALLY turns brides off. Your little smiley face at the end of your post isn't going to help. I, also, would completely pass you over after seeing this post.

    This whole thing was seriously unprofessional.

     
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    TheRen    May 2011  

    From your posts Monty, you are very unprofessional and im sorry to say you probably just lost yourself a few potential customers. I agree with Zippy your used of the "zillas" was totally uncalled for. Seven months is absolutely ridiculous to return a check, your copy of the cashiers check doesn't make up for that. I agree with the ladies above..because of your attitude in your posts and your unprofessional ism I wouldn't even think about using your services.

     
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    SweetAdelineXO    June 5, 2010   NJ

    Wow Monty - talk about shooting yourself in the foot. Way to look like a totally unprofessional whacko.

    Also, how does writing cancellation on a chashier's check that you commissioned mean that the event was cancelled? I'm pretty sure you can write whatever you want on those. You could've written "for wedding interrupted by space aliens" and it would probably make you look less crazy than this thread.

    PEACE!

     
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    panderson    October 10, 2009  

    Interesting. So writing that I cancelled on the cashier's check proves it? You really think I would hesitate to cash that check because you were lying on it? If it was cancelled, then why do I have these emails:

     

    DON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth CleardotfromDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth Cleardotmonty@txdjs.biz

    reply-toDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth Cleardotmonty@txdjs.biz

    toDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth CleardotPaul Anderson <peanderson@*****.com>

    dateDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth CleardotSat, Oct 10, 2009 at 7:29 PM

    subjectDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth CleardotRe: Where are you

     

    hide details 10/10/09  

    Paul, my dj was supposed to be there 90 minutes ago. Sorry. My god.  I just called to fire them and will issue you a full refund. I am trying to get someone out there but everyone is working. This has only happened twice in eeven years. I don't know what to say. I am out of town at my daughters birth.

    Monty ------Original Message------ From: Paul Anderson Sender: Paul Anderson To: monty@txdjs.com Subject: Where are you Sent: Oct 10, 2009 7:17 PM

    My wedding is starting

     

    fromDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth Cleardotmonty@txdjs.biz

    reply-toDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth Cleardotmonty@txdjs.biz

    toDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth CleardotPaul Anderson <peanderson@***.com>

    dateDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth CleardotSat, Oct 10, 2009 at 7:31 PM

    subjectDON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth CleardotRe: Where are you

     

    hide details 10/10/09  

    I will try my best to make it up to you any way I can.

    - Hide quoted text -

    ------Original Message------ From: Paul Anderson Sender: Paul Anderson To: monty@txdjs.com Subject: Where are you Sent: Oct 10, 2009 7:17 PM

    My wedding is starting

     

     

     

    Here's a copy of the contract:

    [IMG]http://i13.photobucket.com/albums/a263/slipping_away83/junk/contract.jpg[/IMG]

     

     

    Monty, you're lying. Everyone can see that. The more you keep it up, the more you're hurting yourself. I have plenty more emails promising refunds, should I post all of those?

     

    Attachments

    1. DON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth Img contract.JPG (221.8 KB, 57 downloads) 2 years old
     
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    panderson    October 10, 2009  

    Oh, and if you notice in that contract, in order to cancel, it would have had to be agreed upon by both parties IN WRITING, at least 24 hours before the event. I'd like to see Monty produce some proof that meets those conditions. He won't be able to because it doesn't exist, but I'd like to see him try.

     

    It's also funny that the person associated with my "canceled" wedding was terminated. That makes a lot of sense...

     
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    art1635    October 27, 2007  

    I was the best man at this wedding in question and I can assure you that the wedding was NOT cancelled.  It went on - and for music we were forced to send a few people to Best Buy to purchase a $250 stereo and play all of the music off of various Ipods that were laying around. 

    So...I don't see how the DJ service lying about anything is helping their cause.  There were A LOT of people at that wedding that can account for the missing DJ. 

    If I were looking for a DJ service in the Dallas/Ft. Worth area - I would steer clear of Texas Affairs to Remember Mobile DJ Service - unless of course you have a backup plan ready for them not showing up to work on your wedding day.

     
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    MissLLC    August 7, 2010   Los Angeles

    WOW. Just wow. Very unprofessional responses so far by the vendor. He seems a wee bit ignorant about how much the internet and wedding planning (or...any topic, really) are tied together. I wonder how Monty thinks people find and research wedding vendors nowadays. It sure isn't by using the yellow pages.

    Luckily, the "advent of the internet" now also returns the various complaints against this business on the first page of a Google search, including this thread. Buyer, beware indeed...

     
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    judya64    October 2, 2010   connecticut

    A complaint against your company is a valid complaint, and should be addressed.  And coming here and getting into a dispute is very unproffessional.  If you've been in business for 15 years you should know that the customer is ALWAYS right.  And kind of nervy comparing yourself to Christ huh.

     
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    TXDJS       Fort Worth

    This will be my last post. Business is excellent and I just don't have time to read rantings of people who eat "Cukoo Cukoo For Cocoa Puffs Cereal" and apparently are barred from "Mensa" meetings. Though you gave me a chuckle that makes my stomach ache!

    Did I say business is great? And has been since the inception?

    Is that a bird, a plane, a speeding bullet, a fast locomotive? No! That is the height

    of our glowing company reputation growing so fast that it is the first thing that all thebaby angels see when they first open their precious little eyes.Innocent

     

     

    Attachments

    1. DON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth Img cow3.jpg (9.2 KB, 41 downloads) 2 years old
     
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    blondeeebuckeye    February 2011   Austin, TX

    wow txdjs...you just keep digging yourself into a deeper and deeper hole. glad business is good because people who check this site certainly would never book you...

     
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    sloth    May 14, 2011   Philadelphia, PA

    Oh, man, this is hilarious. I'm sorry to all of the people who got screwed over by this maniac, but he is cracking me the eff up.

    Monty, just because YOU wrote "cancelled" on a cashier's check doesn't make it so. If it did, I'd write "super lotto millionaire" on my business cards and then go retire on a private island.

    Your "logic" is astounding.

     
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    Moose1209       Nashville, TN

    LOL @danadelphia... wouldn't it be great if we could just make things happen like that??

    @PAnderson... just a reminder that a great website for this sort of thing is www.weddingwire.com  I would hate for another bride and groom to have to experience what you did so I would post as many negative reviews as possible if I were you.

     
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    moderndaisy    June 2010  

    If business is so excellent, why are you out here lying about what happened?

     
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    panderson    October 10, 2009  

    Moose1209, thanks for that tip. Does anyone else have other websites they can share? I would also hate for another bride and groom to have to go through this. Luckily I had friends that skipped the dinner to go and buy me a stereo, and fill in as DJs for me with their ipods. I'm sure others won't have that option.

     
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    greenleafmountain    7.31.2010  

    Wow.  I am so glad that I am not using this guy.  His DJ failed to show up to a wedding, and he calls the woman a bridezilla and "cukoo" for asking for a refund?  The bride has a personal email from him admitting that this is a terrible mistake, but he denies it and uses a cashiers check from seven months after the wedding as his evidence? What an idiot. Panderson- I hope you got every cent back, not just the deposit, or else I would take this idiot to court.  I would love to see a judge laugh in his face...

     

     
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    sarahd07    October 2, 2010   Boston, MA

    Surely this must be a joke! I mean would a reputable vendor SERIOUSLY think that it would be ok to act like this on a very public wedding planning forum?

    I highly doubt that he has as stellar a reputation as he wants us to believe. I mean come on...does he really expect us to believe someone who behaves as he has on this thread has a even the slightest concept of customer service?

    He's calling US crazy? We're not the one spouting off cereal commercial one liners or blabbing about babies in heaven. I'm proud to see that all of us Wedding Bee members have maintained mature and reasonable in our posts while his have just gone completely off the deep end.

     

     
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    Erin_E    June 6, 2010   South Jersey

    So the event was last October, and you didn't get your deposit back until May?  That is ridiculous.  What a whack job. 

    Having a vendor just not show up must be every bride's worst nightmare.  How awful!  I hope things turned out ok using everyone's I-pods. 

     
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    zippylef    October 30, 2010   Norfolk, UK

    @panderson- You can also post on citysearch, yelp, project wedding, yahoo, etc.

     
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    vintage2010    April 10, 2010  

    I find it very hard to believe that Panderson joined 5/13 to write a comment to a thread 5 months old and then the vendor joins 5/16 to write a rebutly and then now a groomsman joins yesterday evening to write a backup review for Panderson.  How do we know that these are all 3 different people and not just one person.

     

    Mr.Bee where are you?

     
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    tangeriney    Summer 2010   NYC

    wow, your business won't be booming for long once people find this post in a google search...

     
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    greenleafmountain    7.31.2010  

    I don't know vintage- since the cashier's check is dated 5/7, I could see panderson waiting until after he/she had money in hand before going out to leave a bad review.  Then when googling for places to review the company, this old thread may have come up and he/she joined to comment on it.  This thread is like the 5th or 6th hit on google when you search for the company...

     
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    babyboo      

    @Vintage: If I were a business owner I would be googling my name every so often to see what pops up. This thread is really high up on the google list when you search for "Texas Affairs Mobile DJ."

    Even if this is all one person, this DJ company has a lot of negative reviews on numerous sites and has responded in the same manner.

     
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    greenleafmountain    7.31.2010  

    wow, just found this on google too: http://www.ripoffreport.com/dj-services/texas-affairs-mobile/texas-affairs-mobile-dj-mont-33c3f.htm

    This guy sounds like a gem. :-/

     

    Just found this one too, which seems to add more credibility to the identities of the posters... http://www.companynamesucks.com/texas-affairs-mobile-dj-sucks-2532.html

     
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    vintage2010    April 10, 2010  

    I just emailed MR. Bee to see if he can look into the IP addresses to see if they match.  I just think that it's odd that they would all pop up so close together. And what vendor would write responses back like these.  Just doesn't add up.

     
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    Rosie Girl    September 18, 2010   Montana

    I'm with vintage. Seems pretty odd to me. BUT, if it is real, that check was dated May 7, 2010, WAY after the wedding. And even if it does say cancelation on it, there doesn't have to be any proof that it was cancelled for the bank to type that. But still, don't know if this is real

     
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    vintage2010    April 10, 2010  

    @babyboo- Maybe so but I just hating feeling like people come on here to bash and then leave. 

    @Rosie-Girl- I think the word cancellation on there was written by the vendor in the memo line as to what the refund was for because it has the event date of 10/10/09 beside it.

     

     
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    MissAsB    June 6, 2009   Married in CO, Living in AL

    I found this post from a while back on the boards with someone else not recommending TX Affairs Mobile DJ.

     
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    blondeeebuckeye    February 2011   Austin, TX

    yeah and if you google them, the first things that come up are their site, then ripoffreport.com, a bad yelp review, and this thread.

     
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    panderson    October 10, 2009  

    The reason I posted on this thread is exactly because I googled the business name, and this complaint came up. My best man posted on here, because I linked this thread from a Facebook group I created after I realized how ridiculous the DJ was being. http://www.facebook.com/home.php#!group.php?gid=115093301859787

    My original post here was made before he delivered the refund check, otherwise I wouldn't have stated that I didn't get the refund. If I remember correctly, I posted on here the night before he refunded my money. I was in another state for work, and had a lot of free time, so I started finding places to leave reviews about him. After doing that, and sending him a really nasty email, he contacted me the next morning to arrange the refund, and wanted me to sign a release stating that I'd remove any negative comments I'd left. I'll attach copies of his emails.

    I've been posting reviews everywhere I can, and he's been trying to defend himself on all of them. I wish this was all made up. I can't believe how ridiculous he's being either.

    I can provide all kinds of emails from Monty as well, if anyone wants me to forward them.

    Attachments

    1. DON'T Use TX Affairs Mobile Dj :  wedding dj entertainment music tx affairs mobile dj wedding dfw dallasfort worth Img emails2.JPG (86.2 KB, 78 downloads) 2 years old
     
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    Miss Britt    June 25, 2010   Kalamazoo, MI

    Wow, this guy sounds like such a dbag.  I am glad you finally got your money back.  I am sure your posting will save some unlucky bride or groom from booking with him.

     
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    hopeandpray      

    oh my gosh i can't believe that this man is so rude! i really want to believe that it isn't him posting because otherwise it's infuriating that people would give someone like this thier money

     
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    panderson    October 10, 2009  

    Miss Britt, That's what I'm hoping. I know my bride wasn't very happy, the first thing she said to me after she came down the aisle and stood next to me was "Where's the microphone and the DJ?"

     

    Luckily we had a couple of my wife's family friends who were playing violin and guitar during the ceremony, and they stayed and played through dinner as well until my friends got back and set up the stereo. If anyone in the Ft Worth area wants to have live bluegrass/waltz/classical music, I can get their contact info from my wife. They only wanted like $150 bucks for playing the ceremony, but I ended up giving them that, plus the remainder of the money that was supposed to go to the DJ ($300) plus my mother-in-law gave them an extra $300 I didn't know about until later. I think they deserved it.

     

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