(Closed) Dress Disaster!!!!!

posted 7 years ago in Dress
Post # 3
Member
1701 posts
Bumble bee
  • Wedding: August 2010

You know how some things brides get mad about are silly?

This is NOT one of those things.  I would be furious, and I’d expect ALL of my money back.

They can have the lipstick dress. If you bought the dress, then no one else should be allowed to touch it. They went very wrong there. 

Get your money back and run the other way; this dress is not your dress.

Post # 4
Member
163 posts
Blushing bee
  • Wedding: August 2013

that’s awful!!! i’m so sorry for you! i’d be absolutely fuming too! and the cheek of telling you not to cause a scene!!!

Post # 5
Member
629 posts
Busy bee
  • Wedding: October 2011

I agree with everyone else right now!  They shouldn’t have allowed anyone else to TOUCH your dress after you purchased it.  And to refuse to alter it because it’s too time consuming?  What kind of bridal shop is that?!  See, I’m petty like that…and I would fight for my money back, and then post on every bridal blog known to mankind that it’s the worst shop ever because of your story.  🙂

Post # 6
Member
231 posts
Helper bee

This is absolutely ridiculous!  If they won’t give you your money back, I would take them to small claims court.  You can also threaten to report them to the better business bureau in your area, which might make them cough up the money.  They are clearly in the wrong here – that’s just plain horrible business!  Good luck finding a new dress!

Post # 7
Member
2815 posts
Sugar bee
  • Wedding: March 2012

I agree with taking them to small claims court and filing a complaint with the BBB.  Did you pay with a credit card?  I’d try disputing the charge as well.  So sorry you are having to deal with this!

Post # 8
Member
359 posts
Helper bee
  • Wedding: October 2011

wow, that’s bad, I would have totally caused a sceen. I pay for it, its yours, you are their CLIENT! One of my friends purchased a dress, had her last fitting, but only collected the dress one week before her wedding (they stored it for her). The week of her wedding she tries the dress on in her hometown where the wedding was and the dress does not fit like it did the week before and it is dirty. The only conclusion she could make is that thye actually hired HER dress out the weekend before and she had to pay a lot of money and go through a lot of stress to get it fixed. She proceded to tell this place that she would go to the papers and do whatever to ensure that brides know about their dishonety. They ended up refunding her in full. I think you should threatenthem, I realllly do!

Post # 9
Member
2313 posts
Buzzing bee
  • Wedding: August 2011

I’d threaten them with small claims court. Usually the threat is good enough to get them to hustle. 

Post # 10
Member
328 posts
Helper bee
  • Wedding: July 2011

Contact the better business bureau!

Post # 11
Member
9029 posts
Buzzing Beekeeper
  • Wedding: June 2011

Take them to court!!

Post # 12
Member
243 posts
Helper bee
  • Wedding: November 2011

when you pay for something, you expect that the service you paid for will be delivered as promised. so you have every right to blow your top because they have receive an extra $250 for something they did not do and have no plans of doing. better to report this to the proper authorities – and yes, a threat often works well enough for them to either refund the payment or make the alterations. but if it were me, I would demand for a full refund of the gown and go somewhere else. that will spare you more stress this situation will likely give.

Post # 13
Member
14306 posts
Honey Beekeeper
  • Wedding: June 2011

Did you pay by credit card??  Call the credit card and put a dispute on the charge.  If the goods were not delivered as promised, then the transaction is not complete.

Post # 14
Member
1486 posts
Bumble bee
  • Wedding: September 2011

they def can’t get away with this. 

Post # 15
Member
746 posts
Busy bee
  • Wedding: July 2012

Contact BBB and leave reviews on every website you can find their name associate to. Yelp is usually a good start. Document everything in written, take pictures of the dress. This is definitely not acceptable! If they don’t have a sample, let them purchase one, the dress you purchased is YOURS!

Post # 16
Member
2538 posts
Sugar bee
  • Wedding: July 2010

You could also report them to the Better Business Bureau.

The topic ‘Dress Disaster!!!!!’ is closed to new replies.

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