Post # 1
So, I posted a few days ago about my dress getting in (SUPER early, I may add), and me being in Massachusetts and not able to pick it up from the store (in Los Angeles) until May at the earliest. I was trying to figure out if I should go ahead and pay for it, or if I should wait until I can actually see it before I fork over the rest of the dough and lose all leverage if something is wrong. The bees unanimously voted that I should wait to pay and that any store owner would understand my needs/concerns…..
….well, not so much. So I called today and told the store owner I would wait to pay until I got to LA and could actually see the dress. She got really upset and was telling me that I had to pay now, and someone else could look at the dress. She also told me that they would charge her a fee if I didn’t pay the balance within a week. I stood my ground, however, and she ultimately relented, and got off the phone in a huff, and basically just said “Okay, bye.”.
So, I won, right? Ummm….now I am nervous that any number of unfortunate scenarios may happen, including 1) I go to pick up my dress in May and she holds it hostage until I pay some “fee” which she will claim is the late fee that was charged by Pronovias for the dress being paid for late. Not much I will be able to do at that point, since I will need the dress & I’ve already given her $500. or 2) She will start using MY dress as a sample (I know that she sold the sample the same day I ordered mine, so unless she got a new sample, she could use mine. :-/
So, I don’t know what to do now. I could either just call her back, pay and have my mom come pick it up–and then have to go someplace else for alterations (although I think alterations from her were relatively cheap)–or just wait until May (and still possibly have to take it someplace else for alterations, depending on their attitude at that time) and risk one of these two (among others) bad scenarios happening in the interim.
What do I do!??!?
Post # 3
Oh goodness! If it were me and if I had the cash I’d fork it over. I’d be terrified that someone elses sweaty pits (not that yours are sweaty, but they are your own lol) and make up would be all over my precious dress. I think it’s kinda crappy that they tell you the dress will be there in 18 weeks (random number) and then it gets there 2 freakin’ months before the expected arrival date! While most would be excited, those of us that bought a dress out of town/closer to venue are left scrambling trying to figure out what to do. Good luck!
Post # 4
I haven’t been dress shopping yet so I’m unaware of most of the “rules” shops have…however, if you’ve paid $500 down on the dress, doesn’t that mean the dress has YOUR name on it and NO ONE else can look at it? I mean, what kind of sense does that make?!
And on second thought, if she dares to charge you a fee, she needs to show you where you signed up for said fee in this case. The dress arrived early, you’re not in town, you haven’t seen your product yet, why would she expect you to pay up?
I’d say you won because from the sound of it, you backed her into a corner she can’t find her way out of. She sounds a bit rude and I’m sorry she acted that way towards you. Her scare tactics failed to work and I say GOOD FOR YOU!
Post # 5
Maybe a fellow bee in the area can go and check it out for you and then you can pay the remaining balance and have a slightly better feeling about the fact that it was at least looked at by an unbaised party (meaning someone that doesn’t work at the shop)?
Post # 6
hmm.. I know when I signed my contract for my dress, one of the agreements was that I had to pay for the dress once the store gets it in, or i would be subjected to a late fee. I’m not sure if you signed anything that stipulated that? But if what you posted worries you, I would have someone go and check it out for you, so you could finish payment. This way, you wouldnt have to have another thing to stress about.
Post # 7
You should have 30 days to pay the balance (or whichever time period your contract states). Can your mom go look at the dress or another bee? They cannot let another bride try on your dress because you paid for a new dress which they ordered in, not a sample. If whoever examines your dress finds evidence that it has been tried on, then you should demand some form of refund or discount. They absolutely cannot use it as a sample because that would be in breach of your contract. There should be a place on your contract where a time frame is stated. Also, it is not your fault that the dress came in early. Most shops would be willing to work with a bride from across the US. I’d be tempted to Yelp them to let other brides know.
Post # 8
I would also have either a relative or friend go check out the dress, or have the store send you a pic, and pay now. Some fineprint I didn’t see in a hair&makeup contract just cost me $250 and I’m very upset about it (posted details in local LA & OC boards). There are so many details that can easily be missed, especially when you’re a bride trying to get so much done. I would just pay to be on the safe side. Unfortunately I don’t find bridal shops and wedding vendors in general to be the most helpful in situations like this.
Post # 9
Okay, so I caved.
After I calmed down and stopped freaking out I called back (and saw that my concern was validated!) and told the woman I didn’t want her to get charged a fee, but wanted to know what I could do if something was wrong with the dress and I didn’t find out until AFTER I paid. She told me (calmly actually) not to worry about the dress. She also said that she always requires payment when the dress comes in (and I actually went back and saw that this WAS on the receipt–dangit), but because I seemed so worried about it she didn’t want to press me. Which I thought was nice, and made me rethink my interpretation of her earlier gruffness. She said she would go to the storage room and check the measurements and color of the dress, so after she did that I felt okay with it — and okay about leaving it there without fear of retribution!
*Sigh* My mom also thinks that was the right thing to do, and I did at the time as well, but now as I am typing this I feel bad for backing down. But if everything is alright then it doesn’t really matter I guess–that is the only reason I wanted to not pay yet, not on some other principled reason, so I guess as long as the dress is alright that is what matters.