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DESPERATE RING HELP!

Dress Store Suggested the Wrong Size

posted 2 years ago in Dress
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    1.
    Member
    236 posts
    Helper bee
    MissMelissaB    8/8/09   Temecula, CA

    I just got my dress in and it doesn't fit.  My breasts are just too big to fit in the dress, while everything else is fine.  Unfortunately, I didn't get to try on this dress specifically, since there weren't any retailers in the area that carried it.  The store that I purchased from happened to have one with the same bodice, but different skirt, which fit perfectly.

    My invoice has my measurements written on it, and it turns out that my bust is 3/4" bigger than the manufacturer's specifications.  When trying on the dress, it seems like it's a whole lot more than 3/4" difference.

    I feel like the dress store should have let me know that I was cutting it that close to the specifications.  As someone who doesn't measure for wedding dresses professionally, I would have ordered the next size up, because a bra still needs to fit in that space as well.  Am I justified in asking for a discount on my dress because I will have to spend additional money on alterations?

     
    2.
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    Bee
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    spaniel    March 2010   Los Angeles, CA

    You're justified in asking, but I wouldn't expect to get what you're asking for. They have the sizing charts and they take your measurements and are supposed to be ordering the correct size based on that, but if they didn't follow the mfgr's sizing than it would seem to be their fault. But I don't know anyone who has successfully gotten anything out of a salon for ordering a dress in the wrong size yet. :( Best of luck, though! What a lousy situation!

     
    3.
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    Bumble bee
    Miss Burgundy    May 28, 2010   Southern California

    Hmm. You could try asking for it, but honestly I wouldn't expect to get it. If the store took your measurements and gave them to the manufacturer, then it's really not the store's fault that the dress doesn't fit but they may feel badly about the situation. Good luck!

     
    4.
    2,195 posts
    Buzzing bee
    JoesWifey    May 24, 2009   NYC/Wedding in Indiana

    They may not give you a discount on the dress, but if they are doing your alterations you could ask them for a discount on that since it is THEIR fault for ordering the wrong size. everyone knows to go up a size if it's close!

     
    5.
    Member
    236 posts
    Helper bee
    MissMelissaB    8/8/09   Temecula, CA

    The manufacturer has a sizing list, the combined bust, waist, hip and maybe something else, correlate to a specific size.  The store took my measurements and told me what size I was.  They then ordered the dress.  The manufacturer is in no way at fault, since they specified which measurements are equal to what size.

     

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