- 5 years ago
- Wedding: August 2012
I thought I would post my experience with them here, since posts by others helped me out a lot when I was looking into this.
I ordered my BM dresses through them and I cannot be happier. It is actually a bit of a long story, since I had to order twice, but it was my fault completely and not anything they did on their part.
I chose a colour for the BM’s that was way too close to my own dress colour and when you would put it next to my dress it would look exactly the same!! But that one is on me, the first dresses I ordered was shipped within 10 days of the order being made, even though they say 20-25 days, which I thought was amazing.
Now the most important part and what I was most worried about: the quality of fabric and workmanship. In one word: EXCELLENT!! The fabric is a good quality, the attention to detail is phenomenal and the overall workmanship is really really good!!
After I realised the colour disaster, I ordered 2 new dresses ( I did NOT dispute the first dresses with them as I do feel that one is entirely on me and not them). The time frame was a bit tight, but they have been so helpful and understanding and after I explained to them that I have to leave Korea on the 27th of July and I need the dresses before then, they immediately got back to me saying they will mark it on their system and they will speed up the tailoring so they can mail it in the next 48hrs!!
This is amazing customer service and with some of the negative things I have read recently about Jasminbridal etc. I thought I would post a good experience. I can’t wait for my new dresses to arrive, this time I ordered them in brown, as far away from cream/champagne as is possible without it being black 😉
Definitely worth the money. So much so that the bridal shop where I had my dress made actually bought the one dress that was in the wrong colour from me!!! They were amazed at the quality and I still don’t think they really believed me when I told them it came from a website based in China LOL 😉 The Koreans distrust the Chinese quite a bit….
EIther way, I will add photos once they arrive just to show what they look like!!