(Closed) Dressilyme Questions

posted 6 years ago in Dress
Post # 3
Member
240 posts
Helper bee
  • Wedding: September 2012

I’m not sure of what the time difference is from the US to China, but whenever I email them, my response comes overnight while I’m asleep. I always hear back within 24 hours or 72 hours over the weekend.

As for my order, I found a dress I liked while doing a Google search. I emailed customer service the photo and they said they could make it. After a few more exchanges with Paris in pre-sales I was ready to order. At that point Paris uploaded the picture I sent to the website and assigned it an item number. From this point you have 5 days to order and submit payment.

Post # 5
Member
240 posts
Helper bee
  • Wedding: September 2012

Happy to help! 🙂 Hope it works out for you!

Post # 6
Member
2820 posts
Sugar bee
  • Wedding: February 2013

@Shutterbug313:  If Chinese New Year is still going on, they might be a bit slower to get back to you too.

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