- 5 years ago
- Wedding: September 2015
Good morning, Bees!
I’m in a bit of a tricky situation with my engagement ring, and I would love whatever insight & advice you have to offer.
Background: my fiancé and I purchased my ring from Jared on December 2nd of last year. He proposed to me on January 16th, and I’ve been wearing my ring ever since. It really is a gorgeous ring – 14k white gold, 1/4 carat of itty bitty diamonds set into 3 sides of the band (~1/2 eternity), with a ~1.1 carat cushion-cut garnet center stone.
The issue(s): as much as I love my ring, if it were a new car, I’d call it a lemon. Two days after my FI proposed, I looked down at my ring to see that one of the itty bitty diamonds in the band had fallen out. Needless to say, I was pretty upset. We were on a cruise at the time, but as soon as we got home we took my ring into Jared to get it fixed (on 1/21). We did buy the extended service plan for my ring, so they were happy to fix it for no charge. We picked the ring up 3 hours later and went home.
Well, 5 days later, on 1/26, I looked down and realized that the exact same diamond had fallen out – again! I was shocked – they just fixed it! All I did that day was lounge around my apartment! I told my FI what had happened, spent a fruitless hour looking for a glitter-sized diamond in the carpet, and spent a sad afternoon with my ring held up to my face, trying to figure out what had gone wrong. Well, Bees, it looked to have been a botched repair. One of the miniscule prongs holding that diamond in place appeared to have been flattened somewhat, and there was a nick in the milgrain nearby. I found more flattened milgrain on the other side of the ring, maybe from a clamp or forceps that they used to hold the ring in place during the first repair?
So my FI and I trekked back to Jared (luckily it’s only 15 minutes away), explained the issue, and asked what our options were. The folks at Jared said they’d give the ring only to their repair shop manager, who would re-tip the miniscule prong, re-set the diamond, and call it good. I explained the damage to the milgrain, but was told that the only way to fix it would be to re-cast my ring entirely. My FI and I decided that we’d only go that route if another issue came up after this repair. 3 days later, we got my ring back – itty bitty diamond in place, no further damage to milgrain that I could see.
Until two days ago, I didn’t experience any more issues with my ring. But this past Tuesday, I was bringing my hand up to brush my hair behind my ear, and heard a little clicking sound. I shook my hand a bit, and heard more clicking. I took my ring off and tapped the center stone with my fingernail, and lo and behold, the center stone was loose!
At this point, you may be wondering what on earth I do to my ring on a daily basis to cause this much damage. It’s not me, honestly! I work a desk job. I am not a clumsy person. I take it off to sleep, shower, cook, clean, exercise, do occasional field work for my job… I baby the crap out of this ring. I cannot explain why things keep going wrong.
Anyway, I texted my FI to let him know what’s up, we went to Jared that evening, told them what was wrong, they took it, “fixed” it, and we got it back last night. Before I signed the slip I shook my ring to make sure I didn’t hear any clicking, and I didn’t, so I figured we were set.
Well, I figured wrong. As of this morning, after a night spent sitting in its little dish on my nightstand, the center stone is once again loose. Bees, I don’t know what to do at this point. I’m so frustrated. My FI spent what we consider a LOT of money on this ring, and it’s something I plan on wearing for the rest of my life. I’d love to be able to pass it down to one of our children some day. It’s my frickin’ engagement ring, for goodness sake. What should I do? Should I go back to Jared to get the head tightened, AGAIN, and not say anything about my frustrations? Keep in mind their track record of not really being able to fix things to my satisfaction. Should I insist that they re-make my ring from scratch since this one seems to be a lemon? Should I demand my FI’s money back and go somewhere else entirely? Is this an issue that goes along with my style of ring, something I should just accept and deal with if this is the look I like? I’m a very sentimental person, and I would be heartbroken if I could no longer wear this ring, or an identical replacement. It’s the ring I’ve showed off to all my friends and family, the ring my FI and I picked out together… it’s MY RING. But if it were any other product that I’d spent a solid chunk of money on, I’d exchange or return it – I shouldn’t have this many issues, right?!
I’m feeling so conflicted, so please help me out!
PS – if you’re one of the folks who think I should return my current ring and “break up” with Jared entirely, this is the ring I would most likely get – notice the complete LACK of pavé and the sturdy bezel setting: http://www.etsy.com/listing/107019285/engagment-ring-moissanite-and-recycled. It’s pretty, but one of my favorite things about my current ring is the sparkle factor and the fact that the center stone is a garnet, my FI’s birthstone.