Post # 1
So I have never ordered anything on Ebay until I started wedding planning. It’s been about 3 weeks since I ordered a few things that said would take up to a month to deliver. I went to check out their progress and saw that the person I bought all of my ribbon slides from is no longer a registered user. According to ebay this person might be suspended, might not send your items, etc, etc. I am panicking, hardcore right now. I ordered the items Feb 12, when they were registered, and they have over 25,000 comments, all of which are good except about 50. Should I be worried? Should I order new ribbon slides from another company? I am sending out my invites at the end of May, but want time to put everything together. Should I wait until the beginning of April to buy new ones?
Post # 4
Did you pay with PayPal? If so, I’d go ahead and alert them so you can try to get your money back.
Post # 5
Personally, I would never buy something that takes over a week to deliver. Did you buy from china? I would avoid that as well. Sure, it’s cheaper than buying from north America, but the amount you save usually isn’t worth the wait and the crappy service. I think you got ripped off.
Post # 6
Definitely open a dispute, I don’t know if the rules have changed, but it used to be that if the seller was no longer registered, you pretty much got your refund right away.
Post # 7
@GoldfishPie: This was the ONLY place I could find that had these stupid ribbon slides for under $3 a shot including shipping. What a mistake. If it wasn’t for that, I would have ordered somewhere closer.
@Natakie16: Thanks for the suggestion. When I clicked “what does unregister member mean” it offered to allow you to open a dispute, but only if your items were not shipped in a reasonable amount of time. Maybe I will contact them to ask when I should open a dispute, since the shipping was 25-28 days and it has only been 16 days.
Next time I have learned– despite great reviews and whatnot, NO MORE ORDERING FROM CHINA >.<
Post # 8
they could be suspended because they havent paid their ebay fees. if the items are coming from asia 10days to 3weeks is the norm – i order from china/hong kong every month or so and no problems but the wait
goodluck – i hope your item turns up but yes, lodge a complaint with ebay
Post # 9
Definitely open a dispute with Ebay. If you have paid then you should get your money back since it’s Ebay who suspended them.
Post # 10
UPDATE: So everything turned out okay! On Monday I emailed the original sellers asking if they had shipped the item. If it didn’t get here by Friday, I was going to put in a claim. I came home today and THEY ARE HERE! Look amazing and I can’t wait to put them on my invitations. Even with the massive worry, best $20 I ever spent (especially since locally the cheapest price I could get 40 slides with rhinestones for was closer to $80!).
Anyways, thank you for all the information everyone gave! It was extremely helpful in starting (but not having to complete) the claims process.
Post # 11
Glad you received your package,,I just wanted to say that I(and my friends and family) consider myself to be the queen of ebay.. I order all the time, I got my dress, rings, invitations, slides, shoes, bike parts, keyboard, ETC. you name it Ive ordered it. Only once have I had a problem and it got fixed right away,,I love ebay,,Have a great day!!