(Closed) Engagement ring devestation!

posted 10 years ago in Rings
Post # 3
Member
202 posts
Helper bee
  • Wedding: December 1969

my FI’s wedding band was tweaked when we resized it, but we were able to send it back to the manufacturer (christian bauer) to "reshape" but they said they dont reshape. instead they exchange it out for a new ring with the right size. it was approx. $500 to replace. but i did tear up about his ring, b/c i wanted his ring to be perfect and i wanted him to love it as he did before the damage (i think i was just sad b/c he wasn’t happy about it but was willing to accept it, the sweetheart)…he was ok with the tweak but saw that i was upset about it. so we did the exchange and we are both totally happy about it.  it was definitely a costly mistake not ordering a proper fit in the first place. for some reason, it was slightly loose on his left ring finger. g’luck!

Post # 4
Member
41 posts
Newbee

YOU NEED TO GO BACK TO THE JEWELER – SHOW HIM THE PROBLEM AND HAVE HIM FIX IT. IT IS HIS FAULT NOT YOURS. GOOD LUCK! DO IT QUICKLY BEFORE TOO MUCH TIME PASSES

Post # 5
Member
1246 posts
Bumble bee
  • Wedding: June 2009

Absolutely take it back to the jeweler and show them what was wrong. I had a similar thing happen and they tried to accuse me of having done it myself because too much time had passed.

Post # 7
Member
754 posts
Busy bee
  • Wedding: May 2008

Take it back!  Don’t waste anytime, either.  Do you have a before and after picture?  Might help us (and the jeweler) understand what the problem is.

Post # 8
Member
350 posts
Helper bee
  • Wedding: July 2009

First, I’m so sorry you have to deal with this!  I love my engagement ring too and I’d be really sad if a jeweler messed it up.

I’d suggest you call the jeweler once more and ask him to let you know ASAP if this is a problem he can fix.  Mention, as nicely as possible, that you are a bit puzzled about why he hasn’t gotten back to you yet.

If he can’t or won’t fix the problem, or doesn’t get back to you, file a complaint with the Phoenix-area Better Business Bureau, then take the ring to a reputable jeweler in San Francisco.  You’ll be out some money, which really stinks, but at least you’ll know the ring is in better hands this time around.

The topic ‘Engagement ring devestation!’ is closed to new replies.

Find Amazing Vendors