- 3 years ago
- Wedding: October 2015
So, this is my first post on here, but I am definitely in need of some advice and soothing words. My fiance proposed to me exactly one week ago with the ring of my dreams! A beautiful opal ring in a halo setting that he bought off an online store that had plenty of good reviews. When he first proposed to me, everything looked absolutely perfect and I fell madly in love with it immediately, so I didn’t pay much attention to the actual details of the ring on that day.
However, the next day, I moved my hand and heard clinking. I then poked at the center stone with my fingernail and the stone is VERY loose. Like, so loose, I could almost push the stone clean out of the setting. I immediately took it off and put it back in the box until I got a chance to contact the store and see if I could get the prongs tightened or whatever repair it needed.
On Tuesday, I took the ring out of the box to inspect the issue before I told the store what the issue was. Up close, the stone is a nightmare. There’s a small chip on top of the opal, and a HUGE chip on one side, right where one of the prongs sits, so that’s why it has become loose. Not to mention, there’s a small stain on one corner of the stone, half of which is covered with a prong like it was trying to be hidden, and there is dirt everywhere on the underside of the stone. Immediately, I contacted the store and told the owner about the loose stone and the chips, and got a very interesting response.
She told me, “That ring was tight when it left my store, so it must have come loose from the jostling around at the post office and the temperature changes that affect opals. I can tell you how to tighten the prongs yourself, if you want to. (She then told me to get a pair of pliers and squeeze opposite prongs together.) It also was not chipped when I dropped it in the mail, so that must have been the post office or from you wearing it. I’m sorry, but I can’t help fix your ring.”
I then pointed out that I only wore it for a few hours altogether because I was afraid to wear it and lose the opal, and I would be more than happy to pay for the repair. She said she still couldn’t help me and would not be repairing my ring under any circumstances and that I was on my own. She then told me I should find a loose opal to buy and get it replaced by a local jeweler.
So, I know what I have to do now, but I feel horrible about it. This ring was not cheap in my eyes, and now I have to buy a new stone and pay a different jeweler to reset it. All after being engaged for a week. I feel sooo guilty about having to tell my fiance all this after he worked so hard to find a ring he thought was perfect for me, but I have no other choice.
Have any of you ladies had a similar issue like this before? And how did you handle it? It would certainly make me feel better to know I’m not alone.
Thank you for your answers and stories!