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I am writing on here because I need as much help as I can get! I recently started this buying/selling of diamond engagement ring business because I absolutely love looking at them and figured it might be a nice little way to make some extra money while im in school and finishing up my Master's degree.
So far, I have sold about 2 rings... (not many lol but enough to make some extra money for the holidays).
So I decided to take a risk and on Nov. 15 I decided to purchase a ring on ebay from a seller who had about 1,050 in positive ratings (almost all items were juicy couture charms that cost around $35 each; nothing of the value of the ring I purchased)--the ring was a $7000 2.75 carat diamond engagement ring (2 carat center), but I had emailed a jeweler in manhattan before I purchased it (showed him pictures of it) who said I would have to come to his location in NYC for any offers over $10,000. I purchased it because (a) I thought I could make a nice chunk of money, (b) the seller [personal info removed] had 1,050 in positive reviews AND (c) a 14 day return policy, so that I could always get my money back since the ring had no appraisal or anything.
OKAY SO, now is where my NIGHTMARE begins. I purchased the ring on the 15th, the seller said she wanted to wait to ship the item until funds cleared through paypal and she would expedite shipment on Thursday--I PAID $30 in SHIPPING. I accidentally had the item shipped to an old address that was still in the ebay system and had emailed the seller immediately after payment as obviously I was mortified to have done such a thing with the most expensive purchase of my entire life. Long story short, she didnt feel comfortable sending it to any other address, so I drove into NYC to pick the ring up this past monday, at my old apartment.
I wait around all day for the damn package to come, I OPEN IT UP AND THERE IS NOTHING INSIDE BUT TISSUE PAPER. TISSUE PAPER. $7000 TISSUE PAPER. The package was not damaged in any way.
I am furious and obviosly start crying. I opened the package in front of my doorman AND the USPS delivery person, both who saw there was nothing inside. I emailed the seller immediately afterwards, her response is "I am consulting with counsel on this matter. I will be responding by the 28TH. thank you," ARE YOU KIDDING ME !? I called ebay immediately, opened a case, filed a police report the next day, went to the post office and had the package reweighed where it weighs EXACTLY the same as what it weighed when that bitch (excuse the language) shipped the package. THE PACKAGE COST $4.16 to ship, she did not expedite it. Her return address was not accurate, she didn't put the correct city or zipcode! She lives in Wilkes-Barre, PA and she put Wilkes with a 4 digit zip. The other thing is that there is no [personal information removed].
This entire thing has been such a nightmare. Currently, the case is still being worked on through ebay's buyer protection policy. I am furious paypal released my funds to her, but because she had so many sales within the past year they were able to do so..I did get a statement from my doorman stating that he saw me open the package with nothing in it--he even helped me look through the fucking tissue paper (turned out to be a good thing the package was shipped to my old address which is an apartment building, as I now live in a house and nobody would have seen me open the package otherwise).
I am including a link to the post so if anybody can dig something up on her let me know. I don't even think the ring ever belonged to her...I think she stole photo's of someones ring or something, maybe someone can do a background check? Thanks for your help...just really needed to vent, I am SO UPSET and am trying to do anything and everything I can to get my money back!!!!
BTW, I called Juicy Couture and they said she is not an authorized distributor of juicy products, I even found out her tissue paper wasn't authentic!
Here is a link to the posting:
[link and personal information removed]
i notice she has other items for pickup only - be the highest bidder to get her address and show up with the sherrif is my first thought
@eloping: I SAW THAT TOO! I forgot to add that, I wonder if she just posted that because she thought that it might be a little fishy she hadn't sold any other high value items? I have no idea..since I live in NY and she lives in PA, I have to go to her precinct if I want her arrested...I still might consider it.
Okay, I would be FURIOUS. Surely you have to be covered for this kind of obvious froud?
This is really awful and I'm so sorry you're going through this... but didn't this strike you as maybe a risky business to enter into? I'm not trying to give you a hard time, but I just have to ask.
there is a website called Pipl that will give you here address and info if it is avaliable.
My brother ordered an xbox once and they sent him a brick that was the exact same weight as an xbox so that when he told paypal that what he got was a brick the seller/scam artist was able to prove by the shipping receipt that the package he sent weighed the same as amount as an ex box and my brother had no way to prove it was a brick. He even put the brick on the scales and took a pictures but paypal said that he has no way to prove that the brick was what was in the box that was shipped to him. He got screwed but you have a better case, you have 2 witnesses that are not related to you and you know the name of the person who sold you the empty box, paypal even refused to give my brother the name of his seller so that he could file a police report. I would suggest getting signed affidavits from both the doorman and especially the postman (they might think that maybe you know your doorman personally but they would surly believe the postman) and taking them to the police you might even want to get the noterized and fax a copy to paypal and ebay. You can also look up this woman's phone number on the net. Was the package insured? I really hope you get your money back! Maybe she just forgot to put this ring in the box or maybe it was stolen by someone in the post office and repacked in a different package. Please keep us posted on what happens with this situation.
Just file a claim through eBay, and they will get you a refund for the entire amount paid. Their claims procedure favors the buyer, for reasons I won't get into, so they are likely to give you your refund even if the seller denies everything.
@jaguar: Ebay does have a protection policy for buyers, they are working on it right now and I should have a response by Tuesday..I have been desperately fighting back the urge to do a credit card "chargeback" because once this is done, ebay will no longer help fight the case for you (they don't want you to receive the funds back 2x)..tbh I am moreso writing on here just to vent and see if anyone else has any ideas or has seen this ring before, and also to inform everyone that just b/c someone has positive reviews it ain't mean jack shit!
@KristenGotMarried: Risky but with limitations, I only purchased the ring because I knew I could return it if I wouldn't profit off of it, truthfully I am not much of a risktaker...I am getting my Master's in ACCOUNTING! But, I thought I could maybe turn a time consuming hobby of looking at rings into something semi profitable for the time being..
@smiles731: I just realised I called it froud. Hee. Sorry. FRAUD.
I'm so sorry you're going through this. I hope it gets sorted out sooner rather than later. *hug*
Her listing says she is based in [personal information removed]. I'm sorry this is happening to you. :( Good luck!
WOOOOW I Am sooooo sorry. Keep us updated. I would have her arrested asap!
@USAandKSA: WOW I can't believe that happened. I wish I had known things like this existed beforehand..I will never purchase something of such a high value online ever again, even if I am protected the nightmare and stress this has put me through is just NOT WORTH IT! There was NO BOX at all--the package was STUFFED with tissue paper, like if anything she would have just thrown the $7000 ring into the tissue paper! The tissue paper was her signature "juicy couture" paper which was a fake print of it (I called the company and detailed what it looked like)..also the package was NOT insured, what the hell did I pay $30 shipping for?! I forwarded the email I received from the concierge to ebay...I will be in the city again next week and might consider waiting around for the postal man to quickly write something up--I am probably going to see waht the results are on tuesday first or call the person in charge of the case to see if he needs any other affadavit. I understand what you are saying though--I even considered getting a video tape from the building of me in the lobby opening it up.
@2dBride: That's what I did...everyone keeps telling me to just go through the credit card company, but ebay won't cover me if I do that, so I am just counting on ebay to do as they say! I've never been through anything like this nor has anyone I know so I hope I am doing things the right way by using ebay's method first
@Beingewe: I know I saw that too, I sent photo's of the package to ebay so hopefully they will compare her return address with the one on file and think that something is definitely fishy.
@jaguar: Thank you, I really appreciate your support and I will definitely keep everyone updated...tbh this whole thing has been so embarrassing, it was like the talk of my entire thanksgiving and I feel like such a stupid failure.
@smiles731: A few months ago I randomly went to check my Wells Fargo checking account (which I never use) and noticed there had been over $1000 withdrawn to Paypal. I called Wells Fargo right away and it ended up being that some f****** loser had hacked in to my Paypal account and used MY money to book a trip to Jamaica. I was absolutely mortified. I realize my loss was much less than yours but I feel your pain in the trust department. Needless to say I was refunded my money and never did find out if they caught the a hole. Don't give up! Hope all works out for you!!!!
So i just did a google map and i drive right past that address on my way to school everyday, ( the one in exerter). It's not too far from wilksbarre, so a lot of times it is eaiser to put the big town instead f the small town. ( its why i say scranton rather than my town that no one ever heard of).
It makes me sad that someone that lives near me would do something like that....The name is familiar, a[personal information removed] I'll see if i can find out anything.:( So sorry.
DH bought his wedding band on Ebay by a seller with a 99% positive review rating. The order was delivered to a different state. The tracking put it in MI, we live in IL. When the seller never responded to multiple messages from us, Ebay gave us a full refund in a matter of days. It's a titanium band, so no where near the amount of money you're dealing with, but still, it was nice to know they do actually do something about it.
If they don't though, your CC company should be able to do a charge back. I know more than a few people who have successfully gotten their money back for unfair charges.
Good luck!
@imalittlebirdie WOW what a small world!!!! That's crazy that you said that because I did a search on google and found her name as the owner of that deli also...I *assume* it is her, I don't know how big wilkes-barr/exeter is, I thought maybe I could find something to see if she had done something like this in the past but nothing turned up. Would mail be returned correctly to her exeter address if she simply puts Wilkes on the package? She didn't even do a full zip code! The people at the post office (when I went to get the package reweighed to see if it was the exact same weight as when shipped) seemed to indicate that it was an incorrect address.
@September2012: This is some really scary stuff. I thought paypal was supposed to protect the buyer?! I heard about scams like this happening on craigslist, a scammer emailed me about a ring I was trying to sell and they claim to have a verified paypal address. I heard that what they do is hack into accounts to pay for the item, and by the time the owner of the acount realizes it, the seller has already shipped the item and it is too late!
the exerter zip is 18643
where as the Wilkes zip is 18711
She MIGHT have a PO box in wilkes...that is the olny thing i can think of with the return packaging... thats kinda an annoying drive to do on a daily basis...
When you have to say " This is not a Scam..blah blah blah"
Its a scam.
Ugg I'm so sorry. Hopefuly everything can be worked out...regardless she will eventually reap what she has sewn if it really was her doings.
Oh wow! People suck! I'm so sorry this is happening to you! I live about 2 hours away from Exeter - maybe we can organize a swarm of "bees" to go pound on her door! 
@smiles731: I'm sorry you are going through this but I do think that one way or another you are going to get your money back either through ebay or paypal or through your CC or worse through legal action.
I just wanted to add, unless she added tracking, there's no way for her to prove to paypal that you got the package other than your messages. That's her job. And if there's no ring, it would be up to her to pursue any insurance (which she should have got, but judging by the price of the postage, doesn't sound like she did any of that).
I'm terribly sorry this happened to you! I really hope you are able to get it all sorted out.
A reminder to folks out there - as someone pointed out above, it's not hard for folks to hack your paypal account. Be very cautious of which checking account you have it linked to and how much $ you keep in it.
I've seen this happen often. I have a checking account dedicated solely to paypal and keep $3 in it. When I purchase something, I put enough $$ in to cover the transaction but never just leave significant amounts of $$ sitting in it.
Not much of an update other than that I spoke with ebay last night...they now said there should be a resolution by wednesday. I tried google mapping her address with any/all of the surrounding cities and it brings me to a plot of land!
Also, there was tracking, I signed for the package thinking it would be what I purchased! NOT $7000 tissue paper !!
EDIT:
I see it says "Seller assumes all responsibility for this listing." I think she meant BUYER, but instead the seller ended up putting the burden on herself! So agree with whoever said above - she has no proof you received the package, that it was insured appropriately....the burden falls more heavily on her because of that clause.
@peanuthead: definitely a good tip. i try and keep mine bare bones as well.
OP, I hope they get your $$$ back, what a snake that seller is!
I just got caught up with this situation. I really hope you don't get screwed out of your money smiles731!
If the seller has a PayPal account, I'm pretty sure PayPay requires her bank and account routing numbers to deposit the money. If they use the bank routing number from her PayPal account they should be able to locate what bank she uses and her checking/savings account number as well as the real name and address associated with her bank account. Every time I've opened a bank account I've had to show my driver's license. These might be steps they can take to find out who she really is.
Good luck!
I am really really hoping this works in your favor.
Thank you- I am never buying a big ticket item on ebay ever.
I'm a seasoned seller on Ebay. For an item that sells for over $200, the Seller is required to ship it with signature proof of delivery (which it sounds like they did). The seller was actually correct in requring the package be mailed to the address listed on your Paypal account - if they hadn't, then they would not be covered if you received the package at the different address but said you didn't (even with signature delivery - sellers are required to send packages to the address listed on the Buyer's paypal account).
Typically, once you sign for the package, you are agreeing to the contents of the package. Because you do have two other witnesses, I would assume you'll be okay (if not with Paypal/Ebay, then by doing a credit card reversal).
The flip side of this (as a seller) is that there are a lot of buyer scams currently going on at Ebay. I sell an item for $195 and ship it out with delivery confirmation. The buyer wants a free item so claims they never received it. As long as there is delivery confirmation (for items under $200) and signature confirmation for items $200 and above, Ebay typically will side with the seller. I AM IN NO WAY SAYING THAT YOU ARE SCAMMING - just pointing out that from Ebay's side, they do see a lot of this so they have to be cautious with who they side with (especially with an expensive item like this). There are also Ebay forums - if you spend much time in there, you will see there are all sorts of scams on both sides of the coin (sellers and buyers).
I would wait and see what Ebay decides. I would probably go ahead and file a police report too though - show the seller and Ebay that you're serious.
Also curious - was it your negative feedback for this seller that Ebay took off? If so, what feedback did you leave?
Please keep us posted!
My Fiance bought two really nice guitars from a guy in Japan and never received them. He was out a lot of money too. I am so sorry you are going through this. May the scammers in the world rot in hell!
Ohh wow I'm sorry :(. Let us know how it all turns out!
Its wierd that her ad says "this isn't a scam" lol, seriously who puts that in their listings??!
Things like this make me wonder... Was it a scam all along to get the money? Or did she change her mind at the last minute & not want to part with it? Either way doesn't matter, I hope you get your $$$ back & the OP has to face the consequenses from this!!
UPDATE! Ebay ruled in my favor THANK GOD!!! I am so happy they could see through this woman and finally feel like I can breathe easy for the first time all week! YAY!!!
@milesbella: Yes, I wrote negative feedback on her history, I wrote "SCAMMED!!MADE $7000 PURCHASE, RECEIVED EMPTY PACKAGE!OPENED CASE W/EBAY BEWARE!!" Ebay doesn't allow comments regarding the investigation, which I understand. I am also and quite obviously not an avid ebayer..for gods sake I have 26 transactions on there. I am ecstatic that justice was served and I got my money back HOWEVER, I still don't understand why she is allowed to sell anything...she is not even an authentic distributor of the "juicy couture" charms she is selling (per my own investigation). I think I might pursue this case further and try to get her arrested. Even though I did get my money back, people like this disgust me and I want her to realize the gravity of what she has done and obviously don't want this to happen to anyone else who is misled by her "positive" history. Also, I absolutely understand buying/selling on ebay is risky because you never know who you can really trust...but I definitely feel that when push comes to shove, the truth really does lie in the evidence.
Also, as far as the address was concerned--my other address was a verified paypal address, doesn't matter now because in the end it turned out to be a positive thing that she sent it to the initial address because I wouldn't have had evidence otherwise that there was nothing in the package when I opened it besides my own word of mouth (of course the other evidence, that her return address was wrong/wrong zip etc., and that even substituting the address she gave with another local city brought you to a plot of land on google maps, the identical weight of the package etc etc)--definitely having the USPS guy's word along with the concierge helped my case. I don't think I will ever open a package now unless it is in the presence of someone else!
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