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Help! I need some advice from other brides to be!

Etsy fail :(

posted 1 year ago in DIY
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    Buzzing bee
    maureen9004    August 2008  

    In April I ordered my sister a custom address stamp for her RSVP's. Yesterday it arrived- I was so excited. It was awesome. I began stamping and adding postage to the envelopes- about 50 later I looked down and saw this:

    Etsy fail :( :  wedding IMG 0217

    Fail.

    The seller forgot to add the street number even though it was in the invoice. I've emailed her and am waiting for a reply- I need to get the invitations out by the second week of june so I'm probably SOL (stamp took her five weeks). Anyone have any ideas of how I can fix this or have recommendations of somewhere with a quick turn around for a custom stamp?

     
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    Bumble bee
    Miss Apricot    May 30, 2009   Minnesota

    You can order custom stamps from places like Current, and I think I saw them on VistaPrint as well.  

    I would wait to hear back from the seller, because, since this was her fault, she should make every effort to get a recplacement to you ASAP, especially since time is of the essence for a stamp being used for these purposes.

     
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    Worker bee
    K_Bride    July 16, 2011  

    I did a custom stamp through an office supply store online--they actually have a couple of different designs, although not totally as fancy as what Etsy might have.  I really like the one we got, and it was only around $10--much cheaper than what I saw on Etsy!

     
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    Buzzing bee
    maureen9004    August 2008  

    @K_Bride: Yeah, I paid 53.00 for this baby :( I will definitely look into an office supply.

    @ msapricot- I'm hoping this can be fixed too, but I'm not very optimistic.

     
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    Sugar bee
    RR    October 2012  

    @maureen9004: That stinks, I really hope the seller makes good on her deal.  Refund or something if she can't quick fix it.

     
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    Bumble bee
    Bostonsmom    October 9, 2011   canada

    Did she send you a proof of the stamp?? I just ordered one on Etsy last Friday, and it was shipped on Thursday. She sent me a proof of the stamp so I could make any corrections and verify all the information was correct.

     
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    Buzzing bee
    maureen9004    August 2008  

    Seller just emailed me back and is refusing to refun the purchase because she "does this for ten hours" and I approved the proof. I did not approve the proof- I told her there were a few mistakes. I never saw a second proof.

     
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    Sugar bee
    elliestan    October 15, 2011   OK | TX

    @maureen9004: ugggghhhh sounds like this is going to have to go through etsy/paypal dispute then!

     
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    Bumble
    Beekeeper
    Miss Tattoo    September 15, 2012   Pittsburgh, PA

    @maureen9004: Do you have everything saved? All of your emails and what not? If she refuses to budge, file a claim with paypal and get your money back and find a different stamp.

     
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    Buzzing bee
    maureen9004    August 2008  

    The first proof had the street name spelled wrong for clarification.

     
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    Bumble bee
    chittychittybanebane    October 22, 2011  

    i used JLMould and it took her under 2 weeks to get it to me. She was awesome to work with and says she accepts Rush orders.

    Etsy her. http://www.etsy.com/shop/JLMould

     
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    Honey bee
    helenberrycrunch    January 1, 1992  

    Yuck. I wouldn't drop the matter. Usually if you don't relent (stay civil, naturally) they'll come around.

    I hand addressed our invites, and it really wasn't so miserable.

     
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    Bumble bee
    Melini    April 2, 2011   Northern CA

    There were "a few" mistakes in a 3 line stamp proof?  That's really bad.

     
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    Worker bee
    chadeedee    June 4, 2011   Southern California

    Hey I used those stamps too!!! :) But on another note. I'm sorry about the Etsy seller. That really sucks.

     
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    Bumble bee
    Bostonsmom    October 9, 2011   canada

    @helenberrycrunch: I hand addressed our invites too, with a sweet calligraphy pen! But I will stamp our return address on all the RSVP envelopes

     
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    Buzzing bee
    maureen9004    August 2008  

    Yeah, I just got an email about how she's a buisness woman who works 50-60 hours a week. I simply told her I did not approve the final proof and would dispute with paypal. I'm stressed about this :(

     
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    Sugar bee
    elliestan    October 15, 2011   OK | TX

    terrible customer service aside, if she does this for 10 hours a day and still hasn't figured out that streets are usually prefaced by numbers, methinks she needs a new profession.

     
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    Busy bee
    kermie    December 20, 2011  

    I ordered a custom stamp from this lady and I just love it! She did a complete re-design for us from a stamp that was in her listing at no extra charge. She even used one of my clip art photos. I am THRILLED with the result. Production/Shipping was also quick and I am in Canada, so it usually takes a full 5 business days. Her prices are also very reasonable.

    I highly recommend you contact her and see if she can help you out.

    http://www.etsy.com/people/AsspocketProductions

     
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    Sugar bee
    camrie    September 5, 2010   Louisville

    I think she should at least meet you halfway. If the street name was the part that was wrong but you didn't mention it when you mentioned that correction then I could see her point about you approving with changes.

    You can get custom stamps elsewhere for cheaper thought.

     
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    Buzzing bee
    maureen9004    August 2008  

    @camrie: I missed it during the first correction. The email  said to check spelling and pick a design.. I didn't even think about the numbers (it's an address stamp!)

     I should have noticed, but it got passed me. :(

     
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    Buzzing bee
    heather5743    March 10, 2012  

    Oh no!!  I really hope this gets worked out.  I hope she caves in and you can get some money back or something.  If not, it looks like others have given some other good places to try.  Ugh!  That is so frustrating!

     
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    Helper bee
    ijustrockout    August 7, 2011   isle of palms, sc.

    i had a custom stamp made online and it took 3 days to arrive!

     

    www.simonstamp.com

     

    they are seriously good/fast/cheap!!

     
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    Busy bee
    GoldfishPie    February 2015  

    Office Max sells 'em

     
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    Buzzing bee
    maureen9004    August 2008  

    I will look into all of these. The seller is denfensive and making personal attacks so we will work it out with paypal. I love that I now have a negative feedback saying I was "sending her angry emails" I just don't send angry emails. I thanked her for her time in each, pointed out what I would like to see happen, and said we can work through paypal.

     I feel sick over this. I understand her point that I recieved one proof and did not notice the missing street numbers (I was concerned with misspellings)- but this is an address stamp. The street numbers are sort of important.

     

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