- 3 years ago
- Wedding: September 2013
Please Please Please do not buy your wedding dress from this place!….These people are unprofessional and have no clue what they’re doing….I ordered my dress in Oct 2012 for my wedding in 09/2013—I was told my dress would be in by June….It just came in today…I was told repeatedly that they have to call the manufacturer…but when I asked for that number, I was told they didn’t have one…I was told it will ‘be in next week” four different times….The manager Hala told me it was “in transit” but couldn’t provide me a tracking number…I told her I wanted my money back by the following Friday if it wasn’t in….She begged me to give her until Tuesday (7-16-13) and went so far as to set up fitting appointment on 7-18-13 “she was that sure it would be in” When I called today to find out if it was in…the little girl that was opening the boxes actually said “it’s here but we’re closing in ten minutes because our air doesn’t work”. I said that’s not what I asked you and how come when I demanded my money back, it magically shows up….she responded I don’t know your story and I don’t have to listen to this” I said um yes you do since I don’t trust you people and anything you say…I asked for her name and she responded “it’s not important” and hung on me….What a B*tch! Save yourself the stress and buy someplace else…..