Family jeweler screw ups :(

posted 3 years ago in Rings
Post # 3
795 posts
Busy bee

@mssc:  Oh my gosh…..that’s awful. :(. I would go out on my own and find a new jeweler. I wouldn’t consult FI’s family about it, either. 

Post # 4
4 posts
  • Wedding: July 2014

I would tell your FI how you feel, and just take it to see another jeweller. No need to inform the rest of the family. I’m sure your FI will understand your feelings, and if he doesn’t, try propositionong it to him this way: tell him to come with you to another jeweller just to ask them what they think. If the damage is obvious, I’m sure any good jeweller wil be quick to point out the issues without you having to prod. I’m sure once he sees someone else noticing these issues, he’ll have second thoughts. 

If that doesn’t go over well, I’d try showing one of his family members (especially a trusted female family member- his mother or a sister) the damage. Maybe if they see the jeweller did shotty work, they’ll call up the jeweller for you and ask him to redo the ring properly (especially since they’ve given him so much business in the past). It’s not good business for a jeweller to take advantage of returning customers!

I hope you get this all sorted out and eventually get the ring of your dreams! 🙂  

Post # 7
1931 posts
Buzzing bee

If he doesn’t fix the mistakes and SHOW you a grading report for the stone, I’d demand your money back and go elsewhere. Yes, it sucks because they’re a family jeweler, but if they SUCK, it’s not your fault. You deserve a ring that’s properly made.

Post # 8
474 posts
Helper bee
  • Wedding: October 1993

I’m sorry this is happening to you.  I agree with your plan.  It never hurts to have another pair of eyes discreetly take a look at it.  After a little time passes I would ask to see a family member’s ring that was made by him.  While admiring it you can inspect it and see if there are any obvious flaws.  That might give you a clue as to his true work quality.  It is possible that he is aging and “slipping” a little.  I hope I said that nicely! Do you remember if you saw the scratches on your stone before it was mounted?

Post # 9
957 posts
Busy bee

Why do you need to tell his family? Can’t you get it fixed by someone else wihtout letting them in on it? They’d never know. Obviously, don’t keep it from your FI. But why does the family need to know? My family doesn’t know where DH got my ring.

Post # 10
431 posts
Helper bee
  • Wedding: October 2013

Oh no no no, I know this sounds harsh but if it were me I’d be telling FI that I should be his priority NOT his family’s relationship with the jeweler or the jeweler himself and if I’m not happy his focus should be on making me happy and really understanding what I was upset about or he could keep the ring, his jeweler and not me.  Please know I am not that black and white but the root of this is your FI should be focused on making you happy with this or at least understanding where your upset is stemming from even if he thinks you are being unreasonable.  He should be taking you and the ring to another jeweler even if his intent is to confirm he’s right and you are overreacting and hopefully by hearing the opinion of another jeweler either your fears are calmed or his eyes are opened to issues…

Hugs though, I’d be beyond frutsrated!!

Post # 11
4638 posts
Honey bee
  • Wedding: September 2014

I’d have it appraised somewhere else and if the paperwork differs from what you got from him, show him and go from there.

Post # 12
1261 posts
Bumble bee
  • Wedding: May 2014

ok, regardless if this is “their” family jeweler…it sounds like he royally messed up the ring.  My advice, take it some place else…end of story.  Like anything…if a ring is hand made it’s not going to be perfect..HOWEVER…he shouldn’t have blown the issues off like they were nothing…that’s what would bother me.

Take it to a different jeweler…you are the one who has to wear it, it needs to be right.

Good luck!

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