(Closed) fire our photographer? -long :(

posted 5 years ago in Photos/Videos
Post # 3
Member
484 posts
Helper bee
  • Wedding: April 2013

@babbot:  Fire him. Go with the other photogs you found that you can be happy with. 

 

This is another example of the crappy service you get when you don’t hire a professional. Of course he has a day job!!!! Charging you just $725 a wedding how could he not? Even if he shot 25 weddings a year he wouldn’t be making enough to live on after taxes. If you hire a part time photog, you have to realize that their wedding photography business is never going to be the priority. I’m not at all saying this is an excuse for treating you badly, but it’s been said on this board many times and I’ll say it again. You can’t expect professional level service from someone that is not a professional. Even full time wedding photographers work more than full time, there’s no way a part timer can do it well long term. 

 

ETA: I’m sorry you got no responses on this before now. For some reason I just now saw it. Otherwise I would have replied yesterday! 

ETA 2: typing on phone so must be brief. Don’t expect the other $800 photogs to be great either. They will likely treat you with more respect since you are new business and they will work with your start time, wont be really late stuck in traffic, etc. But you are taking a bit of a gamble quality wise. Based on those prices, I’m sure you were either way though, so I’d still go with the Ones not coming from an hour and a half away through Friday traffic. That’s a recipe for disaster. 

Post # 5
Member
484 posts
Helper bee
  • Wedding: April 2013

@babbot:  Ah yes probably moved from another category. I added to my original post with another reason I recommend switching 🙂

Post # 6
Member
622 posts
Busy bee
  • Wedding: August 2014

Yikes. This is what happens when you don’t hire a professional. Anyone charging that rate is actually LOSING money much less making money if they’re paying taxes, have pro gear, insurance, etc so I’m not surprised by this. What does your contract say about cancellations? To be fair, he agreed to your wedding at a certain time because that’s the time he knew he would be available so this isn’t really his fault. He probably wouldn’t have booked it if you originally needed him earlier because he would have known his day job would conflict.

 

Post # 7
Member
1314 posts
Bumble bee
  • Wedding: May 2006

Of course he has a day job, he’s doing weddings for $750!!!!  How can that possibly be a surprise?  And I wouldn’t expect the replacements to be any better.

Post # 9
Member
463 posts
Helper bee

I’m a little confused about how you could move the time up three weeks ago – had you not already invited the guests at that point?

Assuming that all the guests only know the earlier time, I think you’re kinda stuck switching photographers. Having the guests in their seats waiting for 30 minutes is not cool. Sorry to say you shouldn’t have rescheduled before making sure everyone could be there.

However you aren’t a bridezilla for daring to expect non-crappy service just because you aren’t shelling out thousands. People on this board almost seem angry when someone doesn’t spend thousands on photography.

Post # 11
Member
259 posts
Helper bee
  • Wedding: June 2013

@4cube:  However you aren’t a bridezilla for daring to expect non-crappy service just  because you aren’t shelling out thousands. People on this board almost seem  angry when someone doesn’t spend thousands on photography.

I agree, some Bees get very rude when a bride does not spend $2k plus on a photog. Yes, you are going to have a difference in quality/service, but there is no need to rub it in or tell her “I told you so” when she is clearly in a bad situation.

@babbot:  

OP, my cousin lives in Denver and used Yellow Paddle Photography last year. The photo did a decent job and for what she paid it was good. I will say, the process to arrange it was a bit of a lengthy one. They use the main company to match you up to a photographer and it took about 3 1/2 weeks for her. Given your time constraints, if you haven’t started, you should do it asap. They might go faster given your situation, but she did have to wait a little while before she could even meet and discuss.

Something to consider, 15-20 minutes is not a huge amount of time in the grand scheme of things. If you feel like he will show up by then, and know the quality of his work, would you rather do that than start all over again? I realize the situation is stressful, but given that his normal protocal is nothing before 4pm and you made a last minute change, I don’t think he is being that unprofessional. It sounds like he is trying to work with you on this.

It’s up to you in the end, but just something to consider.

ETA: I know you mentioned construction, but do you really think there will be that much traffic at 2:30/3:00pm in the afternoon? That’s not a typical rush hour in most places.

 

 

 

Post # 12
Member
622 posts
Busy bee
  • Wedding: August 2014

You’re mistaking our not being surprised by this behavior with anger. I’m not angry when someone doesn’t hire a pro – it doesn’t affect me in any way. We are just saying that this is one of many typical things that tend to happen with unprofessional photographers so we are not surprised by it. Remember that the vast majority of pro photographers are here to help – we don’t benefit from this. I’ve seen MANY bees steered out of disasters waiting to happen here on the boards so our comments are aimed at helping the poster and also leaving advice that others may come across that could help them avoid the issue this bee is running into now. 

Post # 13
Member
259 posts
Helper bee
  • Wedding: June 2013

@mariematt:  Yes, we understand that, but like I said, essentially saying, “I told you so” is not offering a solution or any understanding. It may not be a surprise to pro photographers, but it is to some brides. Many people do not hire pro photographers outside of weddings and they look within their price range. It would be more productive to suggest a way to handle the situation rather than say “you get what you pay for” or “don’t expect anything good.”

ETA:  No, you will not get the same quality or service with a $750 photog as you will with $3,500 photographer, however, I don’t see it a point for pro photograhers to overemphasize it on the boards.

I have seen certain pro photogs on here say, “clearly you are not priortizing photography” or “you aren’t willing to spend more money on the photographer, so don’t expect anything great.” How is that helpful? Some brides cannot afford an expensive photographer, so it sounds like the pro photogs on here are essentially saying just don’t hire anyone. Also, photographers have to start somewhere. I doubt any of the pros on this board were born experts. Everyone has to trust a photographer at some point to let them gain experience. I just don’t see a point in bringing another bride down over the photographer she has hired.

Post # 14
Member
484 posts
Helper bee
  • Wedding: April 2013

@babbot:  I find it difficult to believe that his normal rates ever go up to $3k.  If that is for videography and photography, then that is unbelievably silly given that he also has a day job.  Most companies that do both video and photo aren’t particularly good at either, or significantly better at one.  $3k is still quite a low price for quality work in both areas.  Also, even for a Friday, he wouldn’t have cut his normal rates so significantly if he was actually doing good business.  One because, given that he works M-F why would he want to take on a wedding that he knew would be difficult for him to do, if he was already making significantly more doing other weddings on the weekends?  I don’t buy it.  Good reviews, unfortunately, don’t always mean much.  It’s pretty easy to get good reviews if you are a less than honest person.  And being on a wedding site just means he paid a crap ton of money.

Anyway, I do believe you should switch.  I’ve seen enough Friday traffic to believe that heck yes, it gets bad much earlier than regular rush hour!  Where I live, going ANYWHERE on Friday post 2pm is much more difficult than other days of the week.  Additionally, it doesn’t seem like customer service is any kind of priority for this guy.  It’s almost like he ignored your previous emails about the change to put you in a situation where you were out of time to find a new photog and just had to live by his schedule…. ?? Hmmmm….  Not to mention, he could easily wind up leaving work late.  He’s not going to get fired from his day job just to make your wedding, so you will be the ones hurting if he gets there late, not him.  And given the distance he has to cover, this is definitely a no for me.  Way too risky!!

If you can get something arranged with the new photographers, I would do so.  However, since it is not one photographer but a photography company apparently that makes me really nervous.  You might wind up with whichever random person they have available and not one of their most talented people.  But since you are looking at a Friday, I believe it will be easier for you!  I would start contacting this company now, explain your problem, and see what they can do for you. And before you switch, definitely make sure you view the work of the photographer that will ACTUALLY be doing your wedding… not just random ones that have worked for the company.  The only portfolio that is relevant is the one of your actual photographer.

Best of luck!!

Post # 15
Member
484 posts
Helper bee
  • Wedding: April 2013

@mariematt:  +1

@jayjaybee: Not so much “I told you so” (especially since I doubt we gave this particular bride any advice before she booked this guy)… I mostly say what I say because many brides that are still in the process of finding a photog might read this thread.  And they will benefit by learning from the OP’s mistakes.  This kind of thing happening to a bride that didn’t hire a professional is VERY common.  It’s not mean to point that out.  And it may in fact be VERY helpful to someone that doesn’t currently understand why they should go with a pro.

And I definitely gave her some helpful advice too!

 

Post # 16
Member
259 posts
Helper bee
  • Wedding: June 2013

@seAprilbride:  It’s one thing to inform future brides when selecting, but how is it helpful to the OP in this situation/thread?

 

How is this post helpful from another PP?

Of course he has a day job, he’s doing weddings for $750!!!!  How can that  possibly be a surprise?  And I wouldn’t expect the replacements to be any  better.

Other than confirming it’s a problem, it is not helpful in any way. It’s more like “you should have known!” But how could she, she doesn’t do this for a living.

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