(Closed) First venue meeting, and I’m so bummed :-(

posted 8 years ago in Reception
Post # 3
Member
343 posts
Helper bee
  • Wedding: August 2010

Yeah I’d say you let them have it!!  🙂  Hopefully that was good venting and you can let it go.  It’s SO much better to know that a venue sucks AHEAD of time!  I’m sure you’ll find something better.

My experience in booking vendors is that you can pretty much tell right away if they “get it” and are into providing great service at your wedding.  I swear there is such a big difference between the people who come off as blase, and don’t follow through with the stuff they promised (even in those initial meetings) and the people who are on top of it, answer ALL your questions, and get right back to you in the manner they promised.  Those vendors who “get it” TOTALLY stand out right away, it’s like we’re speaking the same language.  Am I right??

Sorry to hear about your bad experience though

Post # 4
Member
2054 posts
Buzzing bee
  • Wedding: March 2011

I had a very similar experience with a venue also…but I was already in love with another venue. so it didnt bother me too much..the girl at the venue we didnt choose forgot we were coming…smacked her gum and didnt know how to answer any of our questions…we asked what dates were available for us to potentially book the venue and she had forgotten her laptop with that information at home. I am glad that you wrote that email as now they know what to work on…but I would DEF NOT choose that venue for your wedding…on the good side you saw how they lacked responsibility and really didnt care about you or your wedding…and how unorganized they are…definately not what you want to be dealing with.

Dont get discouraged!! The perfect place for you is still out there!!!

Post # 5
Member
2829 posts
Sugar bee
  • Wedding: June 2011

Ouch! That’s got to be disappointing. But like  someone else said at least you found out that the venue/employees sucked before hand.

A similar thing happened to us, our top pick venue gave us the OK to hash out a contract & confirm booking deposit, but as soon as we met and started to hash out details the venue began to waffle. Saying one thing, but doing another, very frustrating. 

I’m sure you’ll find a much better venue, and I think your email was perfectly appropriate, you were very clear about your disappointment with the venue, not skewing it as ‘blame’ on the individual who set up the meeting.

Word of mouth is a fantastic thing, and just by saying you’ll never reccomend a business can change tunes.

Post # 6
Member
829 posts
Busy bee
  • Wedding: November 2010

Perfect and to the point email. Well done.

Post # 7
Member
4547 posts
Honey bee
  • Wedding: September 2010

Good email, I’m sorry you were disapointed though. But at least you found out first thing how you’ll be treated. I know when we went and looked at the country club where we are having our wedding, we were handed right over to the wedding coordinator (without having an appointment) and he answered every single one of our questions. We’ve since gone back for dinners and other events and are always impressed with their service. So I think you made the right decision, you’ll find the perfect venue, don’t worry!

Post # 8
Member
525 posts
Busy bee
  • Wedding: January 2011

I think your email was perfect! You expressed your frustration yet didn’t insult anybody… kudos to you, it must have been hard to stay that cool while at the same time you were so disgusted!

Post # 9
Member
138 posts
Blushing bee
  • Wedding: July 2011

I think that was a very professional straight to point email!!!  I can not imagine how many other potential brides they have pissed off so maybe by you writing that they will be on the ball for future bookings!

Post # 10
Member
296 posts
Helper bee
  • Wedding: August 2012

Great job on that email.  Please let us know if they reply to you!

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