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Flagging

posted 8 months ago in Weddingbee
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    1.
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    daydreamwanderer       DC

    We've gotten a lot of questions about the Flag feature here on Weddingbee, so Mrs. DG asked me to take a quick minute to explain how flagging works.

    1.  Why should I flag something?

    Flags are the quickest and simplest way to communicate a brief message to the Weddingbee moderators (between 10 and 265 characters, approximately 2-40 words). It's a great way to mark that a post is spam, offensive, inappropriate,  or otherwise needs to be evaluated by a moderator. You can use flags to let us know you think a poster might be a troll, if there are double posts that need to be deleted, or if something is in the wrong category and needs to be moved. It's also an easy way to mention that a thread in general is exploding - just specify in your message that the whole thread needs to be evaluated.

    Our moderation team is pretty small, so it's really hard for us to keep eyes on every thread, especially as the site grows. The majority of the spam is brought to our attention by members who flag the posts.

    In addition, flags give us a barometer for the way posts are being received by the community at large, rather than just our small team. Contrary to some of the conspiracy theories out there (haha), we don't moderate the site based on our personal feelings about things - we moderate based on the reaction of the Hive - the whole hive, not just our more vocal members!

    In essence, we allow the Hive to self moderate, but we are the ones who take the action, based on the flags we see. There are times when we expect to have to step in somewhere, but the situation surprises us and doesn't get any flags - so we leave it alone. There are also times when we may agree with a poster, but if their post is offensive to a high enough percentage of the Hive, it's our responsibility to remove or close it. 

    Flags are a way for you to be heard. Think something shouldn't be allowed? Flag it! On the other hand, if you think something is awesome, flag it and tell us so! Think a post should be featured on the blog or twitter feed, or would make a great pick of the week? Flag it and we'll let the blog team know! You can use the flag feature any time you want to send a brief message to the moderation team about a specific post.

    Some members seem to think it's a bad idea to flag, but in doing so, you're only removing your own voice from the discussion. The more members who make a habit of flagging (positive and negative things), the more accurate read we can get on the opinions of the Hive. 

    2. When I flag a post, does it send the person who posted it a message?

    No. Flags send a message to the site moderators, not to the person being flagged. You don't need to worry about that person being upset with you, because they will never be told that they were flagged by you.

    3. Will flagging a post automatically get it deleted? Or get the person who posted it warned?

    No, not automatically. While we review every post that gets flagged, a lot of posts get a single flag, and we review them and don't feel the need to step in. The more flags a post gets though, the more likely we are to intervene.

    The only time this is not true is with spam posts, which we delete immediately. (Have you ever seen the nonsense posts about shoes or purses that have terrible grammar and random links in every tenth word? Yep - those are spam bots and we delete and block them as quickly as they're brought to our attention!)

    4.  Do the moderators see who is flagging each post?

    Yes. We get a report that shows who is submitting the flag, their message, and a link to the post being flagged. So if we get multiple flags on the same post from one user, we can clearly see that they're from the same person. Occasionally we do see one member following another member around flagging everything they post, because they don't personally like the other member. Fortunately, this is where the element of having human moderators to review the flags comes in handy. 

    Some forums leave everything to a computer generated program, but we choose to take the time to review the posts instead, to ensure that the flags can't be used as a way to bully or abuse other members.

    5. How many posts get flagged?

    Weddingbee has hundreds of active users on any given day (more if you count those who lurk but don't post), so it makes sense that we receive about a hundred flags every day, on all sorts of posts. As I've said, we review every flag, but not all warrant moderation. It's important to remember that just because a member doesn't post as frequently doesn't mean they aren't just as valued as a member of the community, or that their flags aren't just as important. We want to keep the site friendly and welcoming to all of our visitors. 

    -----

    For more useful tips, tricks and information, please check out the WB Tips Tag!

     
    2.
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    MissTatas    August 6, 2011   Minneapolis, MN

    Thanks for posting! I have started flagging some posts I agree with (and some I don't) since reading the other thread this weekend. Normally I am one who doesn't flag at all (and still probably won't flag much) but now I understand why it is so important.

     
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    jo.lee    September 10, 2011   Indianapolis

    Thanks, DDW! It's good to have a 'flagging 101' on the boards :).

     
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    magic    October 29, 2011   Chapel Hill, North Carolina

    Thanks Mods for everything you do! I have never flagged anything good or bad but this flagging 101 really explains why it is necessary in keeping The Hive functioning. Thanks again!

     
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    TheLionQueen    June 2012  

    helpful!

     
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    Lindsay12.31.2010    December 31, 2010   Missouri

    Thanks for posting! Always a good reminder!

     
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    bklynbridetobe    December 2011   Brooklyn Born

    Thank you, up until yesterday, I always assumed that was used only to highlight what you perceive as a negative, a troll or spam. I was really surprised to learn that it can also be used for postive highlighting. 

    I've been on the hive a little over a year and only used it once or twice for trolls. But now that I understand the function better, I will put it to better use.

     
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    teacup    October 2011  

    Great info, glad it's a sticky!

     
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    Mrs. DG    July 18, 2009   Seattle/Tahoe

    Great post DDW.  Thanks so much for taking the time to do it!

     
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    PasteMoo    November 22, 2010   Virginia

    Very helpful. Thank you!

     
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    sunhat    December 31, 2011   Dyer, IN

    This is great information.  Thanks for posting and for all of your hard work!

     
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    lattegirl    February 2013  

    Really helpful info. Thanks DDW for taking the time to explain it all so clearly.

     
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    ostrich    April 2011   left coast

    gracias, DDW. you guys rock.

     
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    Usuki    April 8, 2011  

    Thanks for posting this. I don't flag a lot, only those senseless spam bots and vendor spam or self promotion. But i didn't know we are allowed to flag something awesome as well. Good to know.

     
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    MsJeep23    May 14, 2011   Washington, D.C.

    Thanks for the info. It's very helpful!

     
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    soyjoy222    June 1, 2012   PA

    Thank you! Is this going to be a sticky?

     
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    SapphireSun    July 9, 2010   Vancouver, BC

    I tend to be spam police, but had no idea you could flag good stuff!  Excellent post.

     
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    glasses    October 30, 2010   San Francisco

    I didn't know we could flag positive things! I've only ever flagged spambots. The system makes a lot of sense. Thanks mods, for everything, and for explaining!

     
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    candy apple    August 2011  

    Thanks for making this a stickie!! I think it's really helpful, and awesome, for members to know that flags can also be for flagging positive things, and not simply the negative.

    When used correctly and judiciously, it sounds like the flags are a really good measure of things.

    Thanks again, mods!! :)

     
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    Mrs.KMM    July 17, 2010   Atlanta, GA (wedding in Indianapolis, IN)

    Thanks for the post!

    I never knew that we could flag for positive things too.  I thought it was simply negative.

     
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    coffeegal85    August 11, 2012   Ohio

    @Mrs.KMM: <--This. 

    Thanks for the clarification about flags!

     
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    BayStateBride    September 1, 2012   Cow Hampshire (wedding in MA)

    Thanks for posting this daydreamwanderer. I also wasn't aware that "flagging" a post could be used for positive comments as well as the negative.

     
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    Blushing bee
    NC Girl      

    VERY helpful!! Thank you! :)

     
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    honey    January 2012   Durango, CO

    Thank you for the info, mods, you all rock!

     
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    spinningstars    July 9, 2011   Roanoke, Virginia

    I had no idea we can flag positive things!  thanks for this post.

     
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    blayne7    December 30, 2011   Haiti

    very helpful, thanks!

     
    27.
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    troubled      

    Flagging our own posts would be helpful when we post in the wrong area or double post.

     
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    daydreamwanderer       DC

    @troubled: I've noticed that - you can't flag your own posts. Occasionally we'll see someone flag the comment following theirs and say "I double posted above" or something like that though.

     
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    TheMrs2013    June 8, 2013   NH

    Great information! Thank you so much for posting this! 

     
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    kettle    February 11, 2012   Chicago, IL

    I didn't know we could flag for positive reasons! That's great to know. Thanks.

     
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    Juliepants    June 2, 2012   Ontario

    How can I flag a private message (like, from a spammer)?

     
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    MissPumpkinPie    October 13, 2012   Jersey Shore

    @Juliepants: I'm assuming you got the same as I just did.  About dresses?

     
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    tksjewelry    June 25, 2011   Omaha

    @Juliepants:report it in the support section.  I would put a link in for it and copy and paste it also.  The mods will take care of it from there.

     
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    Juliepants    June 2, 2012   Ontario

    @MissPumpkinPie: Yes!  I usually just ignore those messages but, well, I'm not really doing anything else right now, lol.

    @tksjewelry: Thank you!

     
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    MissPumpkinPie    October 13, 2012   Jersey Shore

    @Juliepants: Yeah, I had the exact same thought as you.  =)

     

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