Florist made a horrible head piece: should I tell her? Write it in her review?

posted 2 years ago in Flowers
Post # 2
42182 posts
Honey Beekeeper
  • Wedding: November 1999

Cordellia:  She’s never going to know that you were not happy with the headpiece unless you tell her.

I don’t think it’s fair to post negative reviews about a vendor before you give them a chance to make it right.

I would go see her and explain why you are unhappy and ask for a partial refund.

Post # 3
441 posts
Helper bee
  • Wedding: November 2013

Cordellia:  Did you show her an inspiration picture? I think if it was just her interpretation on your description it’s not fair to write it in a review, just email her and let her know it was not quite what you were after but you were pleased with the rest of her services. That way in the future she could make sure to work from inspiration pieces

Post # 4
1230 posts
Bumble bee
  • Wedding: June 2015

I won’t write a bad reviews if I haven’t given a business to right there wrong. That’s not fair. 


Post # 5
498 posts
Helper bee

I had the same situation with my wedding cake. Not at all what I wanted, but didn’t see it until we walked into the reception.  I was happy with the rest of the catering, so I mentioned it to the head caterer and she was most apologetic, and agreed that in future she would stick a lot more closely to the inspiration photo rather than being “creative” about it.  No refund, but I feel like future brides will benefit.  And it wasn’t horrible, just nothing like what I wanted.  

So I’d say yes tell her so that she doesn’t make the same mistake in future, and if you feel a partial refund is warranted then it won’t hurt to ask for that too. Or perhaps a store credit.  

Post # 6
1676 posts
Bumble bee
  • Wedding: January 2015

Cordellia:  Approach her and tell her you were unhappy, then go from there

Post # 7
158 posts
Blushing bee

I would tell her, but i would also mention it in a review, just like you said here minus the use of the word “horrible.” People need to know what a vendors strengths and weaknesses are. It is okay to point out that the wreath she made was not to your discreption without bashing her on her other work. The problem with wedding vendor reviews is no one is willing to write a bad or even nuetral one so there is no way to dinstinguish vendors. I’m all for fact driven truthful reivews with both the good and the bad. If the vendor refunds you some of the money, then include that also, but give future brides all of the facts so they can make an informed decision.

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