(Closed) Florist used wrong flower in my bouquet. Thoughts??

posted 4 years ago in Flowers
Post # 3
Member
3682 posts
Sugar bee
  • Wedding: December 2011

I think you deserve a partial refund.  I’d have been furious if my florist had put daisies in my bouquet–I hate those.

Post # 4
Member
499 posts
Helper bee
  • Wedding: September 2012

I would call her and have a discussion about it- just be professional and understand that the floral industry is very dependent on seasonality and availability so its possible that the anemones weren’t available. If there is a price differential in what you requested vs. what she gave you, she should reimburse you the difference.

Post # 5
Member
4499 posts
Honey bee
  • Wedding: October 2013

Are anemones more expensive than gerbera daisies? If so I’d definitely want the difference back. I can see why you would be annoyed, I would be too, but I don’t think there’s a lot you can do about it now unless you’re super pissed and would want to go through the trouble of suing her.

Post # 6
Member
2440 posts
Buzzing bee
  • Wedding: September 2013

I’d talk to her. Gerbera daisies are a much less expensive flower. For example, you can get gerbera daisies from fifty flowers for about $.91 each. Anemones cost $2.37 each.

 

It sounds to me like a bait and switch. How much did your bouquet cost you?

Post # 7
Member
12569 posts
Honey Beekeeper
  • Wedding: November 1999

Personally, I don’t think it matters and if it was pretty, why make an issue over it?

 

Post # 8
Member
2440 posts
Buzzing bee
  • Wedding: September 2013

@adoc86:  you can often get a vendor to make up for this sort of thing without suing. The power of a stern conversation and the hanging threat of a bad internet review (especially in the wedding business) are pretty good bargaining chips.

Post # 9
Member
5983 posts
Bee Keeper
  • Wedding: April 2018

@awoah82:  ….you can certainly ask what happened, the flowers were probably unavailable for some reason or another and she did what she could with what she had….If it bothers you that much I would broach the subject and review the contract to see what it outlines for such things, make sure your estimate states clearly Roses & Anemonies….see what they’re willing to do, but don’t expect a miracle….if they don’t grow their own flowers, which most florists don’t, they’re at the mercy of flower farms, shipping companies, and the elements of nature….

Post # 10
Hostess
2662 posts
Sugar bee
  • Wedding: June 2013

@awoah82:  Maybe some money back would be good. I the gerbera daisies are cheaper then anemones (at least I think so, for all my flower knowledge).

Post # 11
Member
551 posts
Busy bee
  • Wedding: September 2013

@awoah82:  My guess is that the anemones (I’m assuming the white with black centers) were probably unavailable, something may have happened to the crop, or they were in very poor condition upon arrival. I would definitely ask the florist what happened. Also, review your contract to see if you agreed for the florist to make substitutions to the floral design without your approval. If you did not agree to this somewhere in the contract, I would request some money back. Daisies are much less expensive than anemones!

Post # 12
Member
296 posts
Helper bee
  • Wedding: September 2013

Congrats on your wedding Mrs!!  Just keep in mind your married to your best friend at the end of the day and the flowers you will look back on hopefully and barely remember.  There are so many good times ahead for you 🙂  If it really is bother you though, make a friendly call to her regarding the miscommunication and let her know you just wanted to make sure that doesn’t happen to another bride.  Again… Congrats!

 

Post # 13
Member
278 posts
Helper bee
  • Wedding: June 2013

I would be upset for sure. Even if the flower were an equivalent (which it doesn’t sound like it is) that’s not what you asked for. What if you chose lobster for dinner, but brought you steak – you’d have a right to complain about it!

I’d think getting some sort compensation is a reasonable request.

Post # 14
Member
3200 posts
Sugar bee
  • Wedding: October 2013

@strawbabies:  +1 you should definitely get a partial refund, i’d guess daisies are much cheaper than anemonies

Post # 15
Member
2967 posts
Sugar bee

@awoah82:  I agree on calling her, maybe thank her for her services, and just also add that you wanted her to know your bouquet was different from what you ordered. If she’s professional, she’ll take it from there and should offer you something as compensation. Congratulations on getting married!

Post # 16
Member
2967 posts
Sugar bee

@Asia:  Who the hell would sue over a couple daisies? Really? sheesh

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