(Closed) Follow Up to What Would you do?

posted 7 years ago in Paper
Post # 3
Member
2788 posts
Sugar bee
  • Wedding: January 2011

This is a big mistake.  I’d take her up on her offer of comping them, and probablly also having them resent.  It is a bit of a waste (since some guests did receive them) but  it saves you the hassel of tracking down and calling your guest list – and also, the post office can take a long time to return mail, so I wouldn’t wait for them.  Hopefully, she takes this as a lesson learned and is more careful proofing her stuff.

Post # 4
Member
4137 posts
Honey bee
  • Wedding: May 2011

take the full refund! i understand feeling guilty, but she offered it.

Post # 5
Member
2265 posts
Buzzing bee

Its great that she offered all of those things, but if you feel like it would be a waste, maybe you could ask her to do the rest of all your paper projects instead? like seating cards or thank you cards for your gifts?  And maybe just replace the ones that were incorrect?

Post # 7
Member
6394 posts
Bee Keeper
  • Wedding: September 2011

The post office really does take a long time, sometimes up to a month or two, to return mail. I work in an office, and we sent a postcard out in early December and I was still receieving returned mail in February.

I would probably ask for at least a partial refund. You’re basically re-doing her job by having to call everyone and check to see if they’ve received them. If it were me, I would probably take the full refund since you’ll be spending more time on phone calls than she spent addressing them.

Post # 9
Member
6394 posts
Bee Keeper
  • Wedding: September 2011

@KatNYC2011: It’s a really sucky situation, but I know that when I’ve messed things up, I really just want to do everything I can to make it better. If you don’t accept anything from her, she’s just going to continue to feel bad about herself.

Post # 10
Member
2788 posts
Sugar bee
  • Wedding: January 2011

@KatNYC2011: Honestly, as she should be.  That may sound harsh, but this is an embaressing mistake.  I don’t know…if I were you, I would look for another desginer for my invitations etc. 

ETA: “since you’ll be spending more time on phone calls than she spent addressing them.”  This, exactly.

Post # 13
Member
2788 posts
Sugar bee
  • Wedding: January 2011

I get that.  It is just unfortunate and careless, imo.  If you aren’t going to resend them, is she going to give you a credit for the invites? 

Post # 15
Member
2867 posts
Sugar bee
  • Wedding: September 2010

@KatNYC2011: I think using the cost of the STDs toward the invites is fair. It was her mistake (albeit not a difficult one to make) but if you’re still going to send her business then I think you should get it at a discounted rate.

Maybe see if you can proof the list of addresses once she puts them in?

I’m a designer but I always force clients to sign off on the final version of their project because there are times when I wouldn’t immediately KNOW if someone’s name was spelled wrong or if a phone number or address was wrong.

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