(Closed) For all brides possibly looking for an affordable Pronovias Veil

posted 9 years ago in Accessories
Post # 3
Member
115 posts
Blushing bee
  • Wedding: August 2011

Thank you for posting! I will definitely take your suggestion and head to ladies and gents 🙂 I too am looking for a provonias chapel veil and dress and your suggestion will definitely bring me to their store

Post # 4
Member
1 posts
Wannabee

I tried using Laura after reading the above post and I had a horrible experience. 

Laura was lovely up until the point there was a problem. 

I ordered a Pronovias veil and asked for a catherdral length mantilla veil to match my ) Pronovias gown.  Unfortunately when the veil arrived it was not a mantilla veil at all and had beading throughout.  There was never any mention of beading in any correspondence from either party which is why I was so surprised when the veil finally arrived. 

When I went back to Laura and explained the problem she then admitted to me that she didn’t check the veil before sending it to me and as a result didn’t realise that the veil wasn’t a mantilla veil, even though she had confirmed it would be.  Laura then told me that she would speak to her Pronovias rep and get back to me on whether I could return the veil.  When I followed-up with her again a few weeks later after not hearing back from her she was rather rude in her e-mail and told me that she was still checking.  Surprise, surprise, she hasn’t come back to me and it is now 6 months on and I’m left with a veil I didn’t order or end up using.

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