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I would be drawn towards the second place because they gave the better deal up front and aren't bad mouthing their competition. But, I do understand wanting to be loyal to the first shop. Maybe go to the 2nd one and try it on there and see how the staff is with you?
I would go with the best deal. Personally, I can't stand when vendors get pissy because you found a better deal.
Their behavior would send me to another shop anyway!
I would also go to the second shop, just because of the snide remarks. I would even pay more because of that. You can always look for a seamstress that doesn't work for the salon, if you don't like who they have in their alterations department.
Personally, I'm all about customer service. I actually paid about $300 more for my dress because when I found it at another store and went to try it on I was appalled at the service I received. The original store is the store that I've bought my dress and ordered all of my BM's dresses from. I'll also probably be getting most of my accessories there all because of how they treated me, and continue to treat me.
The service at both places was great, which makes it all the more difficult -- the former is a fancy-pants place that designs their own dresses as well, and the latter is hidden away next to a DMV in a weird part of town, so maybe that's what the price difference is about.
The fancy place loses points for the guilt-trip, though. Ick.
I would have to go with the 1st place you tried it on at if they are willing to match the price! I too am a bargain shopper so I completely understand!
I would go with the place you tried it on first, ONLY IF they actually match the price to a T, with the lower price, plus the credit for the veil (which you should get in writing if you plan on buying your veil later on). If they don't, and try to give you the run-around when you go back to claim your savings I would go with the second shop with the bet deal. I wouldn't be a priority to me to be loyal to the shop I tried it on first. A deal is way ore important. If the alterations dept at the second shop is bad like you were told (which was unprofessional of them to say in the first place) then call around to find another alterations place. You don't have to get your alterations done at the same place you bought your dress.
If it's the same dress, I'd go for the non-snobby shop. When I was debating another dress at DB over my 1st choice at a boutique, the snide remarks about my confusion really turned me off. It was like the sale was over and they didn't have time to support a bride who might change her mind. Ridiculous. Thy are being snobs because the lower price cuts into their profit, which helps them afford the nicer location, etc. Go where you feel most comfortable and great choice of dress :)
I would go with the second place. I don't think it's ok for them to make rude remarks about the other salon even though you found the dress with them. If they are alredy annoyed with you they will probably continue to be snide to you when you go back in for alterations, etc.
I would go to the other store. I don't appreciate it when vendors start "dirty talking" about other vendors, and anyways they were cheaper.
Looks like I won't be feeling guilty for being disloyal to the place that found my dress. When I went to order my dress, they ended up waiving the $175 rush cut fee because I paid cash, which was absolutely terrific.
Stoked!
I'd say try on the dress at the cheaper store and see which one will give you better service. Also, do you care about who does your alterations? One store might have better pricing for alterations and might have a better track record for pleasing brides.
I would recommend seeing if there are any reviews of the shops online and going with the best reviewed one. If you can't find anything, I'd go with the non-snobby one. You don't want these people talking down to you the whole time you're waiting for your dress/getting alterations.
Even if the first shop actually found the dress for you, it is wrong for them to charge too much and even bark rude comments about their competitors. Such manners show their unprofessional attitude. Good for you choosing the second shop and getting a better deal!
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So, I found the perfect dress -- Enzoani Dabra. It was completely not what I expected, and only found it because the fellow helping me insisted it might look good.
But, being the bargain hunter I decided to call another retailer and check their price -- for the same dress with the same rush fee, they would charge me 110 dollars less, plus a discount for paying with cash plus 100 dollars off a veil or accessory. Sounds like a deal.
Now, I get a call from the original place I found the dress at and very hesitantly they offer to match the price, but only after saying some snide things about the other shop's alterations department and adding that ,"hey, we're the ones that helped you find the dress."
So, what would you do? Go for the deal or remain loyal to the place that helped you find the dress in the first place?