Post # 1
The store I ordered my bridesmaid dresses from have 2 out of 3 of my bridesmaid dresses as they ordered them in the wrong size so they’re too small. They took them back to alter them sp they would fit. I called numerous times yesterday to find out where they were up to cuz they told me 2 weeks its now 3 weeks and they didn’t even contact me. I decided to go on their FB page to see if anyone else was getting through to them and saw someone wrote that on Saturday there were a crowd of angry customers outside the store who had been told the shop has been closed! Some of these girls are getting married in 10 days and still don’t have their dress!! They put a notice on their FB page only yesterday saying they are having ‘internal issues’ and that they will do what they can to get everyone’s orders to them. I emailed them yesterday and was told my dresses are ready but they can’t tell me when I can go and pick them up just said they will call me when I can. Apparently the police have spoken to the owner but no one is inside the shop and no one will answer calls. I feel like I need to look for other dresses anyway as I have no clue how long it will take for them to tell me I can pick up my dresses and there’s still no guarantee that they’re going to fit! 🙁
Post # 3
oh that sucks share their fb site.
Post # 4
- Wedding: August 2013 - Wynn Las Vegas
What a bunch of bastards.
Post # 5
Im sorry! That would be so scary, but I wouldnt stress just yet (i know i know, HOW DO YOU NOT?!?!) but that happened here and everyone got their dresses back. If the seamstress has them, you’re OK. Once things get straightened out internally, at least the preliminary stuff worked out, you will probably get a phone call. I would give it 2 weeks. But it probably wouldnt hurt to have a back-up plan just in case.
Post # 6
It’s an Australian store called Park Avenue Bridal. it may work out for me but all these other brides who are getting married in a matter of days I’m not too sure. I’ve had a bad experience with this place from day 1
Post # 7
I have heard of this happening before and, I believe, the bride contacted the manufacturer directly, gave the name of the shop, and explained what was happening. The manufacturers were, at least, able to verify what was going on with the dresses (as in, has it shipped? Has it been ordered? Produced?)- which could help ladies whose weddings are coming up and who do not know if the dresses are on site.
If you know that your dresses are there, you should be able to find a mailing address (physical, not PO box if possible) through business records locally and send a letter- certified. Bonus points if you have a family friend who is an attorney and can handle it for you. Maybe that way, you’ll get a response and some answers.
I’m so sorry you’re having to deal with this.
Post # 8
Ugh how awful! At least you still have some time and you know the dresses are physically there, versus brides whose dresses haven’t even arrived. I don’t know how that would work – what a nightmare. It sounds like they’re replying to you though, if they told you the dresses are ready? That’s a positive at least. Good luck!
Post # 9
Im soo sorry you have to go through this, hopefully you can get your dresses
Post # 10
@anna.mariebrickhousetobe: I got my dresses it’s all over the news here. Liquidators were there letting girls get their dresses but only those who paid in full already the rest have to take it to department of fair trading to try get their money back poor things! I was so lucky could have been heaps worse
Post # 11
Phew, good thing those dresses were already paid for!
Post # 12
@cuddlz88: Here is a news article on it
Lucky for you that you had paid in full. Unfortunately those that had paid a deposit and whose order had not yet been placed with an outside designer and those who had contracted the instore designer will end up getting nothing. All of the suppliers and creditors and then staff will be paid first before the customers.
The same thing happened a year or two ago with Brides of Melbourne. Within 6 months they were up and running again with a new ABN but the same business name. It sucks how the government lets them get away with this.
Post # 13
@j_jaye: that’s terrible. I got my girls to try them on as they had been at the store to be let out as they were far too small and wouldn’t zip up. My sisters one zips up now and is too big but that’s ok as we can have that fixed but my other bridesmaid who had her 2nd baby end of June has put on weight around the waist. The dress is too big under her arms and around the boobs but it is too small around the waist. It zips up but there is a bulge sticking out where the zip is I dont know if this will be able to be fixed by an alterations place or not. They did this alteration based on measurements taken 3 weeks ago. It’s almost like they fixed the top bit but not around the waist..guess a big bulge is better than it not zipping up I guess
Post # 14
@cuddlz88: CAn you try taking them to another seamstress? It will probably cost a bit but at least you will have your original dresses instead of something last minute.
I hope it all works out for you 🙂 Hopefully this is your wedding snafu that every bride gets and now everythign will go smoothly.
Post # 15
Oh no, what a bummer! Sorry to hear!