(Closed) Freaking out over our vendor! HELP!! Advice Needed!

posted 6 years ago in Emotional
Post # 3
2494 posts
Buzzing bee
  • Wedding: July 2012

DId you have a backup plan in case she or her husband got sick? Usually you want to have a backup plan because you are paying for a person rather than a company.

That being said, it is better to have a warning now than later. I think that you have a few options though:

1. See if she has a friend that she might want to shoot with. If she can’t make it to do the photography, at least her friend will be there.

2. Ask what her normal backup plan is in case she is sick.

3. Tell her that you understand there is not a refundable deposit, but you feel that if there is a chance no one is there to shoot your wedding, you feel that you should get that money back to hire a new photographer because she is warning you she might break her contract. As a friend, that should be reasonable.

As for her husband, does he have a back up plan as well? If he doesn’t come out to DJ, perhaps he can help you set up an “i-Pod wedding” and give you suggestions, advice, tips and even lend you the equiptment you need for the day. That would avoid having to hire someone else.

Post # 5
12878 posts
Honey Beekeeper
  • Wedding: November 1999

Technically, non-refundable is non-refundable.  It’s a tough pill to swallow, but contracts are always written in favor of the vendor, not of the bride.  However, since she’s a family friend and is being up front with you now, she seems like she’s reasonable and may actually refund the money should you choose not to use her.

IMO, I’d get a new photographer and DJ because you don’t need that added stress, especially the month of the wedding.  Even if she doesn’t deliver by your wedding, do you really think she’s going to have the energy to run around snapping photos, getting up and down to get angles, and chasing everyone down while she’s bursting and 8 months pregnant? 

Post # 6
499 posts
Helper bee
  • Wedding: September 2012

You say your vendors are friends but did you sign any kind of a contract with them for their services? If so, I would take a closer look at your contract and the wording as it pertains to your deposit. Usually there is some kind of language there that might imply receiving a deposit back due to “unforseen circumstances”- or something that refers to a situation that might not be within anyone’s fault. If you don’t have anything like that in your contract, I would sit down with your friend and have a frank and honest conversation expressing your concerns as it pertains to HER situation and that ideally, rather than stress about the possibility of her being unable to perform her services, you would rather seek out new vendors. OR you can ask her if she might have a referral for a friend or assistant. If she is your friend, I don’t think she would be unreasonable about it.  You can always find new photographers or a new DJ- up until the very last minute.  I plan events for a living and that my two cents on the situation. Contracts are not always so ironclad, ESPECIALLY if you have a good relationship with your vendor. Good luck & let us know the outcome! Don’t stress!

Post # 7
2239 posts
Buzzing bee
  • Wedding: May 2011

I would say she probably has a second shooter or a photographer friend she trusts to shoot for her in the event that she is sick. If you think about it, even if she wasn’t pregnant she could get sick, have an accident, or something crazy could come up. Usually photographers have at least a couple people they can contact as backups. I would hope her husband has the same if he is a reputable DJ.

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