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That is tough. I am assuming the owner was hostile toward you because his wife pressured him to give you a discount, and maybe he hadn't wanted to in the first place.
FH has a musician friend who plays in various jazz groups. We asked him soon after getting engaged if he'd be interested in getting a group together to play for our wedding. He would say vague things like "yeah I'm sure we can work something out". It took months to get a quote, and even then it's not a proper quote, he and FH discussed it over Facebook messages! This makes me a bit nervous, not about him so much but his other band members who could claim we promised to pay them more than we did. It's not like we are getting this for free - we are paying them their proper rate (minus the friend's rate, it is his wedding gift to us) so I did expect him to be more professional about it. FH was a bit disappointed too, but of course thinks I'm just being silly :) I think this is the danger with hiring friends, the lines get too blurry. Much easier in my opinion to hire strangers! I hope you can sort something out with your "friendor", I wouldn't like that hostility (I haven't had any hostility, just vagueness!) Good luck :)
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In hindsight, I would not use a friendor as one of my vendors. Well not exactly friendor, but I'm friend's with the owner's wife. While they gave us a discount, which was greatly appreciated and we did not ask for, I'm starting to feel that we would get better service if we were regular paying clients.
In the most recent exchange of emails about a charge, the owner stressed how much of a discount that we're getting and essentially making it seem that we're ungrateful. There was definitely a lot of hostility in the email without any discussion of what we were asking for. Discount or not, I still think we should be treated respectfully like any customer (or even potential customer).
Geez, I just needed to vent and hope to sleep tonight. This is the one vendor that's keeping me up at night.
Anyone else with friendor situations gone wrong?