Frustrated with Day of Coordinator: Are they responsible for setting up decor?

posted 3 years ago in Logistics
  • poll: Is the DOC responsible for setting up decor and providing the people who do it:
    Yes : (35 votes)
    49 %
    No : (27 votes)
    38 %
    Fire her and have your family/friends set up decorations : (8 votes)
    11 %
    Keep her : (2 votes)
    3 %
  • Post # 3
    Member
    900 posts
    Busy bee
    • Wedding: February 2014

    @gescot1:  I’m in the same boat as you.  I’m struggling to understand why my mom hired a DOC.   I’ll let you know but I’m just as confused as you.

    Post # 4
    Member
    259 posts
    Helper bee
    • Wedding: September 2014

    @gescot1 Do you have a contract?  I would look at it and see what she is responsible for.  Mine gave me a list of things to do and informed me afterwards that it was $25 an hour for her to set up decor.  I was shocked!  Then after reviewing my contract, I realized it said nothing about setting it up, but she would assist with the planning and I could do it if I wanted, but if I wanted her to do it, it would be $25 an hour.  It’s whatever is in writing that matters

    Post # 5
    Member
    9137 posts
    Buzzing Beekeeper
    • Wedding: November 2013 - St. Augustine Beach, FL

    $2K and she does what?  I would review your contract to see what it says about decor but I would feel gypped to say the least about paying someone $2K just to walk around with a schedule.  Most DOC fees and contracts include at least some assistance with decor in my area.  If it’s a lot of decor, they will upcharge so they can hire assitants to assist them with the decor.

    Post # 6
    Member
    1302 posts
    Bumble bee
    • Wedding: June 2013

    No, a DOC is just there the day of to make sure everything runs smoothly – she makes sure the vendors are there when they need to be and have everything the need. She is there to direct the ceremony and makes sure the bridesmaids and groomsmen and parents and officiate are where they need to be, when they need to be there. Basically, she helps you make a timeline for your day and coordinates with the wedding party, guests and vendors to adhere to the timeline.

    I would not expect her to handle the decorations. I would think you would need to hire extra help through the venue if you want that done for you.

    Post # 7
    Member
    7281 posts
    Busy Beekeeper
    • Wedding: October 2011 - Bed & Breakfast

    What does your DOC contract say she is responsible for?

    In my contract my DOC was responsible for decor set-up, as well as take down and pack up at the end of the night.

    Post # 8
    Member
    7098 posts
    Busy Beekeeper
    • Wedding: August 2012

    I would assume she would help, but if you have a lot of decor I wouldn’t expect her to do it all herself.

    Post # 9
    Member
    644 posts
    Busy bee
    • Wedding: May 2010

    It depends what your contract says and what they include. I assist with weddings as a side job and the company I work for is full service, but I’ve seen other companies that basically just act as supervisors, they don’t physically do anything except manage the vendors.

    Post # 10
    Member
    1981 posts
    Buzzing bee
    • Wedding: November 2014

    @gescot1:  If it is not in the contract, your DOC isn’t responsible for it. Mine does light set up- favors, escort cards, but if I wanted her to hang lanterns everywhere I don’t think she would. 

    Post # 11
    Member
    4015 posts
    Honey bee
    • Wedding: October 2013

    Not unless your contract has it written that she is responsible for set up! I am a planner/DOC and though we don’t mind doing a little set up that’s not written in the contract (guestbook, favors etc), if you’re wanting big things done (centerpieces, furniture, hanging things etc) them you’re going to need to supply your own people or hire them (or ask a head of time so we can charge accordingly or make accommodations). A DOC is primarily there to make sure that your day runs smoothly and on time, along with keeping contact with other vendors and other tasks.

    Post # 12
    Member
    657 posts
    Busy bee
    • Wedding: May 2013

    DOC do not do decorations, your decorator does it. The DOC just supervises and books things to make sure things are organized.

    Post # 14
    Member
    965 posts
    Busy bee
    • Wedding: January 2014

    @gescot1:  a DOC should spend most of her time troubleshooting issues and supervising the set up. my venue will do the set up, and my DOC will help, but mostly she will make sure it is done right. She will also hunt down the missing bouquets and pick up the photographer when their car breaks down and call the linen rental company when they deliver the wrong color napkins. She is the bitch the day of, so you don’t have to Be. My DOC will also make sure the guest book is moved from the ceremony to the reception and that the transportation for my guests is on time. If she spent all of her time doing set up, she wouldn’t have time to do that, but she should be able to use the venues resources to get the decor up.

    If she is still insisting she can’t/won’t get the decor up without help, shop around. Find a. DOC that will and once you hire her, fire the first one. 

    Post # 15
    Member
    657 posts
    Busy bee
    • Wedding: May 2013

    This is why we didn’t get a DOC, its not worth it. Everything on their is easy enough to do yourself. Maybe hire just a friend to decorate and pay them like $50, someone who isn’t invited to wedding but would help you out.

    Post # 16
    Member
    1057 posts
    Bumble bee
    • Wedding: October 2014

    From my understanding through a common friend (who is wedding planner/or DOC), she was upfront and told me that yes, she does decoration with her team at additional charge. She explained to me what a DOC does is the bride give her a list of task during that day. She coordinate with all vendor and make sure they do what I expected them to do.  Let say I want certain friends/family do certain task, she will be there to coordinate and make sure nobody are confuse.  Make sure florist deliever on time, cake come in one piece as promise on dot. Make sure decorator do what they promise if I hire one. 

     

    I can’t remember how much she charge now but at the end, I decided to hire a decorator that day since my decorator charge me only $1,980 AI with graphic design logo, all decorative items, a beautiful unique stage… I found a beautiful decorated venue make a huge different to a wedding…so I suck it up and pay that amount… but that just my preference. I have a huge party with 10 out of town guests that never been to Canada …and some dun even speak English… so I need to reserve energy to help them that day 

     

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