(Closed) Frustrating Caterer : ( Help

posted 10 years ago in Food
Post # 3
Member
296 posts
Helper bee
  • Wedding: March 2008

Here’s my honest answer. He *asked* you to change the day correct? I’d say the answer is "no". I’d send him an email back saying that this is a very important meeting, it’s been scheduled for xxx days, you have two other venders also scheduled to be there, you’ve already rescheduled two meetings with him at the last minute and honestly there is no way to change the date this close to the walk through.

Good luck!

Post # 4
Member
2293 posts
Buzzing bee
  • Wedding: July 2008

I second that – tell him that changing the meeting is not an option, as you have other vendors scheduled to be there.  Point out that you have already rescheduled twice for meeting with him, and while you have tried to be understanding you are also very busy.  So the answer is no – can’t reschedule – sorry.  And then I would have a serious talk with him (not in front of the other vendors, obviously) about your concern – that you love his food, presentation, etc, and are very glad he’s your caterer, but that you need a better level of service from him as far as keeping appointments as originally scheduled.  It really shouldn’t be a problem – you’re being perfectly reasonable!  Just say it nicely, but firmly.

Post # 5
Member
471 posts
Helper bee
  • Wedding: September 2008

I will THIRD that! You are way too close to the wedding to be pulling ins and outs like this. Too many chances, you have other things to do…He shouldn’t commit to a time unless he knows he can really come. Don’t let him get in the habit of it for yourselves and others.

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