Post # 1
I ordered my dress from a shop three hours away five months ago. Shortly after, I was told that it would be in by November 14th. I waited a little bit and double checked that it would still be in on the 14th so I could request time off from work to go get it. A month ago I was told that it might be in a few days later than planned so I moved my day off up a week to be safe. Now they say they don’t know when it’ll be in at all but they’ll keep be posted. I just want to know when to take off and make the drive so I can finally have me beautiful dress!!! Feeling frustrated:(
Post # 2
That is so strange! Hopefully they get their crap figured out.
Post # 3
That would make me nervous… Is it a reputable shop? Is there any way something derailed the order and they don’t want to fess up to their mistake?
Post # 4
I work in a boutique the mistake they made was giving you a hard date. The designer give us a tentative date of when it will be shipped when we place the order. So if they tell me the dress will be done so and so day that means I have to add 1-2 weeks for shipping. The dresses can also come a little earlier or later depending on how busy the designer is. That is why I don’t give an exact date until the designer lets us know the dress has been shipped and I get a tracking number.
Post # 5
MrsPierce2014: I researched the shop before going and it has rave reviews on multiple wedding sites and is apparently the most popular shop in the city it is in. I guess llussier’s explanation tells us that it’s common and not necessarily a mistake. I’m not too worried that something is wrong, I just want my dress. It has been so long since I tried it on and I look at the pictures all the time. I can’t wait to try it on again!!!!
llussier: Thanks for the explanation! I’m trying to be chill about it but I’m so excited.
Post # 6
Oleander16: I can give the same advice as PP. I work in a formal wear/Prom Store. We have had dresses come in two-three weeks after we were told they would arrive! In fact, we have refused to order in dresses when we know the dress wouldn’t be in on time for their event. Unfortunately they really don’t have control over it, it’s all on the hands of the dress company and the shipping. I would just call them on a weekly basis if they havent contacted you yet. I call frequently when a know a customer is expecting an order to arrive.
Post # 7
MrsSpringer62: I’m not taking it out on the girls at the shop or anything. I know they can’t control what a third party does. It’s just frustrating because going to get it is not as simple as stpopping by on my way home. My MIL lives where the shop is so my FI and I are kinda obligated to visit while there. That means we both have to take time off and find someone to watch our dogs for the night. Too many logistics, not enough pretty dress!!! Thank you for the advice though! 🙂 I will call them routinely.
Post # 8
I understand if they had to push the date back, but I wouldn’t feel comfortable with them saying they have no clue when it will be in now. It’d be nice if they told you what the reason for the delay was. Hopefully you get your dress soon!