(Closed) Giving the UPS Store a chance.

posted 7 years ago in Paper
Post # 4
Member
2142 posts
Buzzing bee
  • Wedding: July 2011

I used a metallic, linen print cardstock in a professional/business printer and it was just fine! This was of course when we went into my dad’s work (the company they used to be part of sold printers/copiers) and used their’s so we didn’t have to fight with printer people.
Make sure they use laserjet not inkjet though- that can be messy.

Post # 6
Member
2742 posts
Sugar bee

Oh man. I remember when I was trying to print mine. Nightmare!! However, I ended up finding a print shop near me that quoted me 25cents a page rather than the 60cents UPS was going to charge and they did a great job. It was annoying though because the printer kept jamming on the paper but guess what? When it was time for me to print some other stuff on my paper, I put it in my printer, printed like a dream!!

Post # 7
Member
2142 posts
Buzzing bee
  • Wedding: July 2011

Do you know if it’s possible to emboss on metallic paper in general?
(kind of unrelated)

Post # 9
Member
2 posts
Wannabee
  • Wedding: April 1991

@melynn44:Hi ~ I’m sorry you’re having so much trouble trying to get your stuff printed for your special day 🙁

I am an owner of a The UPS Store in Jax, FL… we’re not located close to you, so I can’t help directly, but thought I could at least try to give some long-distance assistance.  We are pretty knowledgeable about printing at our store.  We especially love to do wedding, shower, & graduation announcements/invites.

What type of paper are you trying to have printed?  I know you said metallic, but could you look at the specs listed on the package?  Then I’ll be able to tell you if it can be printed on the typical equipment found at The UPS Stores, and if so what ‘key words’ you can say to the owner so they will understand how to help you better.

I know it’s frustrating that the price might not come down much (or at all) if you have your own paper.  For example, at our store, a BW copy/print is $.10 on regular paper… but if you bring your own paper it still might be $.10.  Why?  Unless the paper is in an unopened package that is obviously pristine in condition, we cannot put it in our automatic trays (because any exposure to heat or moisture can ‘warp’ the paper just enough to jam the equipment and damage both the paper and the equipment)… so in that case we have to use the bypass tray, which means an operator must stand by and monitor it.  So what you saved in paper costs might be made up in labor costs. 🙁  

On the other hand, you are still saving a lot of money, because while our price is $.10 on regular paper, on any sort of specialty paper it would be at least $1.29 each! 

Let me know if I can help!

Post # 11
Member
2 posts
Wannabee
  • Wedding: April 1991

@melynn44:Looks like they quoted you $0.03 per side per card.  So, for example, on the 50 11x17s you mention, each of the 6 cards would need a cut on 2 edges (assuming not full-bleed and requiring a trim on all 4 sides), so 50x6x2=600 cuts *$0.03 = $18 just for that piece of the work.  Yeah, technically, 1 cut is cutting 1 side of 2 cards simultaneously, but if that is the way they quote their work, it makes the math easier and their pricing more consistent *from their perspective*.  Even if they are ‘nice’ about it and account for that double-edge-double-charge effect, you still would have to count it as 7 cuts per sheet and thus have 50×7=350 cuts*$0.03=$10.50.

Unfortunately each store is different in their pricing strategy and some are better than others at conveying the overall price you can expect.  At our store we don’t usually quote cutting that way, because of the confusion.  If we are doing the full-up custom printing (for example, the invite, rsvp cards, & envelopes) we just give the overall price (e.g., “$50 for 100 sets”).  

But when customers have their own stock, as you did, and we are just running them through as a regular print, usually we will offer to cut … in our case we charge $2 per cut per stack up to 100 sheets.  So, for example, the afore-mentioned stack of 50 11x17s would be 5 stack cuts, or $15 (the first cut cuts the 11×17 in half; the second & third cuts cut the top-half into thirds; the fourth & fifth cuts cut the bottom-half into thirds.)

By the way – our offset printer, who prints our large jobs for us – charges $25 to set up each cut.  And that’s the *wholesale* price!  So cutting can be expensive.

All that said, you really should let them know that the quality of the cutting was unsatisfactory, to the point where you had to manually correct them yourself.  One bad cut can ruin an entire batch, and if the person doing the cutting didn’t notice and they don’t have a good QA process, it can slip out without the owner knowing.  Trust me, that owner wants to know if there are quality problems!

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