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sorry hon, I don't have gocco help for you, but I know lotsa other bees who I'm sure can help you!
if you're in a time rush, then you just may need to expose it "twice". just turn the lightbulb casing unit around.
otherwise you'll have to open that puppy up and see what's wrong. probably a faulty connection. maybe if you have any eletronic techy friends that open up computers and stuff for fun.
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My gocco has been working perfectly so far, but today, one side of the light bulb casing died on me. I tried 3 screens and 6 different lightbulbs - it will only burn one half of the screen.
anyone know where or how I can get this fixed?