Post # 1
Hi everyone! This is my first post! I have lurking for a while but I really need to get this off my chest.
I got engaged on on my fiance’s birthday back in February! Woooo exciting!! It was a complete suprise, had no idea it was coming!! Anyway, we get home from his birthday meal and he gets down on one knee with a design for a ring he’s had custom made! It’s the most beautiful ring and it’s exactly what I would have picked myself (a princess cut diamond on thin pave band!). So anyone, I said yes, cried lots and spent the next few hours shaking and drinking champagne! I was over the moon and didn’t mind that my ring wasn’t ready yet as he said it would be here in a week or so! So he tells me how he got in touch with a friend of his who is married to a jewellery designer who has her own online business back in December about making this ring for me. She said yes, they worked on the design together and he put a deposit down. It was originally meant to arrive at the end of January in time for the proposal but she rang him to say it would be late. She assured him it would be ready in 3-4 weeks. He didn’t want to put off proposing as he said he’s always wanted it to be a complete surprise and he said I’d never guess if he did it on his birthday after we’d been out (which was true!!) so as I said before he proposed as planned and said my ring will be here soon! Anyway skip to now and I’m still waiting!!!! 🙁 She is impossible to get hold of, she only answers her phone or replies to texts when my fiancé threatens legal action! She has given us loads of sob stories about how her life is all going wrong (she lost her job, split with her husband – my fiances friend, although they are back together now, she has been ill etc) but she still hasn’t finished my ring! As she is kind of a friend, I defended her loads but my patience has now run out! Fiancé is devastated, he only ever set out to do a really nice thing by designing the ring himself and he feels awful that I still haven’t got it. He asked for his deposit back but she refused as she said she’s used it to buy the materials. He’s in touch with a solicitor now so I’m hoping it gets sorted soon. I’m just so fed up of waiting. I know it’s really materialistic as the most important thing is that we are getting married (it’s all booked for next year!!) but I really want the ring he designed for me. I’m so upset 🙁
Sorry if I’m rambling and this doesn’t make sense, it’s got me all cross again as I’m writing this!! 🙁
Post # 2
You have every right to be upset. It’s been 6 months and it’s not ready? I would be calling everyday. There is no excuse for that! Look into getting legal action. A refund is needed and I would have to take my business elsewhere. Contact the better business bureau and report her. Hopefully she will see that this is serious. I’m so sorry yall are going through this!
Post # 3
Sparkles30: Ugh. That’s awful and I’m sorry you have to go through this. I don’t really know what to say, but I’m sure it will all work out in the end.
Post # 4
Thanks, I’m hoping it will be sorted soon but I just can’t see it happening. Don’t think she’s going to give up without a fight. I can’t stop googling princess cut diamonds on pave bands to see how beautiful they are!! I just want my beautiful ring
Post # 5
- Wedding: October 2014 - Disney
I’d give her one last chance. You write a legal letter stating that she has 30 days to do one of the following:
1. Produce the ring (which you then need to take immediately to an independent jeweler for inspection, and appraisal. Do not tell her this is happening just do it that way if she gets shady you have more proof immediately)
2. Refund the sums
Tell her you are in contact with a lawyer and at the mark of 30 days you will be filing a lawsuit. Note if she is a legal business entity you may not need a lawyer depending on the amount of the transaction you may easily be able to go to small claims court and sue. Do not falter from this stance if she does not produce in 30 days take her to court, and that means fully take her to court do not allow her to try after you’ve proceeded into court just process her in court.
Post # 6
She needs to return the deposit. this is where going to a friendor over a tried and true business can backfire. Get the $$ back with a scary lawyer letter and try again with a real professional jeweler with an established reputation. They can make it in weeks!
that does suck- I would be livid!
Post # 7
Screw the “one last chance” … she has had plenty of chances and time to get the ring done. Get going with the solicitor and have him get either the ring or your money back! Enough already!
And you do have every right to be angry/livid/upset/any other emotion.
Post # 8
Holy crap. That’s nuts. I wouldn’t give her a last chance either, I’d want my money back at this point. I don’t think I’d trust such an untrustworthy persons workmanship at this point. My ring is a simple solitaire on a shared prong band too, also custom cast since my husband removed some stones from the band, and it took 2 weeks from order to landing on my finger.
Post # 10
Thanks everyone. We have just found out she has been on holiday for the last week!!!! It’s alright for some eh?! She’s back tomorrow apparently so we’ve left her a message telling her we want the deposit back or the ring by the end of next and if not then she should expect a letter from our solicitor! Grrrr it’s so frustrating.
Post # 11
What a terrible thing to go through. It is never a good idea to do business with friends when it comes to wedding rings it appears. My brother and his now wife, who studied jewelry designing, went to a friend after purchasing the diamonds from a dealer. The friend had just started her own business and she also happened to be my sister-in-law’s roommate at the time. Long story short, after several warnings, they went ahead and commissioned this friend with the make of the ring. She was unable to set the ring as she didn’t have the equipment, and sent it off to a ‘setter’ this guy chipped the center stone and set the rest of the stones unevenly. His response was that he could have the diamond resized and set it again. In the end she got married with a cheap replica that barely made it to the wedding day. After several threats and lawyers letters, the ‘friend’ finally remade the ring at her own expense. My sister-in-law only received this in March this year; they will be married 2 years in October. My advice is, as though as it might be, unleash the full force of the law on this woman! You deserve to have a perfect ring, at the perfect time! I agree rather get the deposit refunded and go to a reputable jewelry manufacturer and designer. All is not lost, be strong and insistent!
Post # 12
Beedoglady: oh no, I’m worried now as she had to get the ring sent off to a setter 🙁 oh this is such a nightmare 🙁
Post # 13
Sparkles30: Ugh … I am so sorry you are going through this terrible ordeal. It must be heartbreaking for you. I think you’ve gotten excellent advice from all the PPs, but I wanted to chime in to offer moral support. I hope you and your Fiance are able to get the deposit back and that you will have the ring of your dreams on your finger soon.
Post # 14
Go with dewingedpixie’s advice, once you have your ring take it to an independent jeweler. Also make sure you get all the necessary documentation and certificates from this woman.
Again, all is not lost. You are well with in your right to take action against her as it is, so should she decide to be more dishonest then continue with legal action. Have no mercy!
Post # 15
longtimemrs: thank you 🙂
I feel better reading all your comments. I’ve been driving myself crazy thinking I’m being pathetic and materialistic. Nice to know im not and how I’m feeling is completely normal and to be expected. Thanks guys 🙂