Post # 1
I went into our jewller to pick up my engagement ring. We dropped it off 2 months ago in order to get my wedding band matched perfectly to it. It was supposed to take 3 weeks. This is the third time in the past 5 weeks I’ve gone to pick it up only to be told some lame story.
Today’s story is that it is that it was sent to the head office factory because the store jeweller had difficulty matching it. It was never meant to leave the store! So, I basically started crying, in the middle of store out of complete frustration and disappointment because I’m traveling to see my sick grandmother and she really wanted to see it. She probably won’t ever be able to now.
It was embarrassing and awkward but I’m so pissed. It’s a fabulous, well known jeweler so I’m not concerned about anything dodgy but this is where communication could have prevented this 🙁
Post # 3
BIG HUGS to you! I have a similar story from Dec 2010 when I was ordering my wedding dress – I went back to the store I was sure I wanted to get my dress from, and had an appointment. Instead, when I got there, the owner told me that I didn’t have an appointment, and that in fact, I was late and would have to reschedule. Tears started instantly flowing from my eyes, cartoon style! So embarrassing.
Anyway, hope you get your ring soon!
Post # 4
They should have let you know first and they should definitely not be taking twice as long. That’s really disappointing : ( I can understand why you’re so upset! All you can really do is try to be as positive about it as you can and focus on being able to spend time with your grandma. It’s a really frustrating situation though : ( I’m sorry they are taking so long.
Post # 5
Aw! I hate that for you, and honestly after some meltdowns I’ve seen, yours wasn’t bad at all! Communication with vendors of any form can get so hazy especially when you’re dealing with a bunch of them at one time. They def should’ve been more transparent about the situation. Just try to stay positive and think how gorgeous the piece will be. : )