Hair dresser Bees–dealing with difficult clients

posted 3 years ago in Career
Post # 3
Member
1835 posts
Buzzing bee
  • Wedding: March 2013

@Lizzy723:  Eh it happens. I had a similar experience when I first started too. The guy couldn’t really explain what he wanted, I really couldn’t do what he wanted… he didnt have his wife come in and call my work awful, but it still wasn’t pleasant. The only piece of advice I can give is, if a client seems like they are going to be a problem, most likely they are. Out of all the years I’ve done hair, I’ve had three disaster clients and with each one of them I told a coworker before that they seemed crazy and were going to be a problem lol So now I know, if it doesn’t feel right I tell them I don’t think I’m a good fit for them and avoid the situation.

Post # 5
Member
1835 posts
Buzzing bee
  • Wedding: March 2013

@Lizzy723:  I know, seriously and they don’t understand when you tell them the shortest I can do with shears are finger length.. honestly you become a communications expert more than a hair dresser. It’s easy to get burnt out in this industry, make sure you take care of yourself first!

Post # 7
Member
1249 posts
Bumble bee

@Lizzy723:  Must be difficult.  In this case it seems your client left satisfied.  His wife seems overbearing.  I really pity him 🙁

Post # 9
Member
2915 posts
Sugar bee
  • Wedding: September 2012

i’ve had so many difficult clients (and difficult spouses and difficult parents)! after a while you’ll learn to kind of shake it off and maybe even laugh about it.

it’s hard when you’re just starting out and aren’t necessarily used to dealing with that kind of thing. in beauty school, people’s standards are a bit lower and they have a tendency to be more understanding if you make mistakes, so it can really hurt to hear someone complaing about you to the manager or telling you to your face that you did a bad job.

when i first started doing hair (at a supercuts) i felt like i must be the worst hair stylist in the world, but once i gained more experience and confidence i realized that i’m not the one with the problem, it’s the customer (or their spouse or mother) who has the problem and i learned to kinda say, “eh, fuck you.” not really, but you know what i mean, lol.

i’m not perfect and every stylist has their “off” days, so i will admit that i have done some not-so-great haircuts in my day, especially when i was just starting out. i actually had one customer tell me that the first time i cut his hair it was pretty bad, but that eventually i became his favorite stylist in the shop, lol. and i’ve had customers witness bad behavior and tell me, “don’t let that guy get to you…he’s an idiot…”

don’t get discouraged. for every person who doesn’t like your work, there are 10 (or more!) who love you 🙂

Post # 10
Member
1864 posts
Buzzing bee
  • Wedding: March 2014

Not a hair dresser but sorry about your awful client. And I never understand how men stay in relationships with insane women like this. It’s pretty sad and pathetic!

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