My dress is terrible :(

posted 4 years ago in Dress
Post # 3
8044 posts
Bumble Beekeeper
  • Wedding: December 2013

Have you called them and asked to speak with a manager yet? That is where I would start.

Post # 4
2872 posts
Sugar bee
  • Wedding: August 2013

Whaaaat? Call them and ask to speak to the manager.  It should be fixable, and you shouldn’t have to pay for it.  My dress is from DB and I didn’t have any issues :/

Post # 5
1134 posts
Bumble bee
  • Wedding: October 2013

i had a sizing issue with my dress, and i took mine back in and exchanged it no problems. Def call and speak with manager!

Post # 6
2251 posts
Buzzing bee
  • Wedding: August 2010

This is a brand new dress? That is ridiculous. I would be on the phone with them ASAP and not let up until the dress was fixed.

Post # 7
52 posts
Worker bee
  • Wedding: September 2013

I had a simialr issue. Take the dress back and ask to speak to the alterations manager. Have them document what is wrong and they will fix it at no charge.

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