Has anyone had this happen??! Total BS

posted 2 years ago in Rings
Post # 2
4649 posts
Honey bee
  • Wedding: May 2014

sway0060:  I had called a couple jewellers before I got my ring and they said they would only guarantee setting their own stone. Not sure what that’s all about.

Post # 3
2704 posts
Sugar bee
  • Wedding: January 2015

So why not buy an ‘internet’ diamond and claim it’s a family heirloom if you really want to switch the stone?

Post # 4
153 posts
Blushing bee
  • Wedding: September 2015 - The Old Courthouse in Cleveland

Sounds like crap to me. They want to sell you a diamond. Do you still have your papers from when you purchased the ring? I would suggest reading that and seeing if that rule is really in the paperwork. If it’s not, go to another jeweler! if it is, unfortunately you are kinda stuck. In that case, I’d say it’s an heirloom and call it a day! It makes no sense. Technically, an heirloom could very well have been purchased from internet as well!

Post # 5
206 posts
Helper bee

sway0060:  it’s pretty common for jewelers to void warranty if a stone is set by another jeweler…they don’t want the other jeweler to mess it up. 

I don’t know how they could tell a difference between an heirloom and internet stone. I don’t see why setting an internet stone is a problem…a diamond is a diamond. 

Post # 6
876 posts
Busy bee

They don’t like to deal with outside stones because they have to pay to replace it if they break it and they would have to pay you the retail cost that you are out. If they break one of their own stones, they are replacing it at cost, not at retail.

They of course don’t want other jewelers messing with your setting. If you take it to another jeweler to get an outside stone put in and that jeweler breaks one of your prongs off, why should your ring’s jeweler be responsible for the cost and labor of fixing it? It is no different than your cell phone (or other electronics) manufacturer telling ou your warranty is voided if you take the electronic apart yourself. The minute someone else tampers with the item, the warranty is voided.

These are both pretty standard clauses in jewelry warranties and frankly, it isn’t their fault if you didn’t read what you signed or didn’t ask the right questions.

Post # 10
42101 posts
Honey Beekeeper
  • Wedding: November 1999

That is pretty standard for jewellers. The reasons have aready been explained to you.

Jewellers can often tell vintage diamonds from modern stones by the cut. Vintage stones were cut with larger facets, smaller tables, larger culets and higher crowns.

Post # 12
206 posts
Helper bee

julies1949:  my friend’s ering has her mom’s fairly new diamonds that came from the mom’s anniversary band after she got a divorce. I wonder if those would be considered heirloom…

Post # 13
1622 posts
Bumble bee
  • Wedding: October 2014 - Cape May

Find a new jeweler and Use whatever stone you like.I  shopped around among places based on attitude and price.  My ering now is a reset using a Jareds stone and my private jeweler had no issues or qualms with setting a stone I didn’t purchase from him. Even now he treats the entire ring like it’s a precious piece,  not just the simple setting he made to fit it. And there was no charge for setting the stone either nor did he question where the stone came from. 

Leave a comment

Sent weekly. You may unsubscribe at any time.

Find Amazing Vendors