(Closed) Has anyone purchased a dress from Bellina Bridal on etsy?

posted 8 years ago in Dress
Post # 3
Member
1805 posts
Buzzing bee
  • Wedding: March 2011

I have not, but I did talk with her/them (not sure if it’s more than one person running things)…  and they were very nice and flexible on price somewhat.

If I were you I would convo several of the people who have left feedback for Bellina bridal and ask for their private opinions.  I did this when considering another etsy seller who makes custom dresses and I got lots of detailed, honest responses.  It was very helpful.

I ended up going another direction entirely (ebay!) but if you are interested you might also talk to etsy seller “ieie dress boutique”.  Her name is Wendy and she was the one that I inquired about and got lots of good feedback about and she was going to make my dress with all kinds of customization for a very reasonable price.

Post # 4
Member
1805 posts
Buzzing bee
  • Wedding: March 2011

Oh, and welcome to Weddingbee also!

Post # 6
Member
20 posts
Newbee
  • Wedding: May 2011

I have. Well, I tried to anyway.

I feel horrible even writing this cause I know she really did try, but I am less than 4 months away from my wedding, and because of her, i don’t have a dress. I can give you the VERY SHORT version of what happened.

The first week of August I put down a deposit for the dress we discussed. It was a strapless lace princess dress. It’s not like some Vera Wang extreme situation.

Yesterday i finally had to call it quits and tell her to just stop, cause the dress was not right and I knew she couldn’t do what I wanted.

For one thing, she jumps ahead without your approval. One day she sent me a pic of the pattern, asking me if I was ok with it. I sent back some changes that needed to be made (neckline, flare, etc. – nothing big) and asked her some questions. Then like 2 days later, she sent me a pic of the final dress! Aside from the fact that she didn’t answer my questions or make any of the changes, I hadn’t even been asked about the lace she used. Most importantly, the dress was completely wrong. Like, so wrong that I replied to her and asked if that was my dress or if she had sent me that on accident. She informed me it was “my dress”.

So I tried to end it there, but she really wanted to make it right. She apologized and said she was confused, so i gave her another chance. Shockingly the same thing happened again, she would ask me a question about what I wanted, and then before I could reply, she would send me a pic of the dress. THIS time (which was literally yesterday) I wrote her to tell her this isn’t right and I want my deposit back.

She sent me the loooongest email about how horrible I was and how she’s been so nice.

Look, i don’t care if you are a complete b*tch if you can do what I am paying you to do!

So, that is my story. i don’t know if it is typical or not, but I have never been under so much stress in my life as that woman put me thru.

Post # 7
Member
7 posts
Newbee
  • Wedding: October 2011

BRIDES BEWARE. Bellina Bridal will waste your time, take your money, and back out on you, leaving you with no dress. I had an experience similar to stooks247 (above), but luckily I didn’t let it get that far.

As a business person, Karen is the worst. I did TONS of research on custom dressmakers, and decided on Bellina Bridal due to her willingness to communicate by email, some pictures of past work, her Etsy feedback, and her price.

I should have trusted my instinct when she charged me $50 just for the sketch (I gave HER a sketch of what I wanted, but she insisted on making her own sketch, and I didn’t complain because I wanted to make sure she was on the same page aesthetically). None of the other 8 dressmakers I vetted charged me for the sketch.

I stated from day 1 that I wanted to have a lace that I loved. Apparently, her Italy-based family makes lace, so she wanted me to use a lace that she could get from them. I didn’t like any of them, so I declined. I ended up finding a lace on Etsy, and it was not at all expensive. But because I didn’t want her family’s lace, she got mad.

So after 2 solid months of communicating, and often WEEKS between emails from her, I started to worry that she hadn’t started anything at all. She never asked for my measurements. When I reestablished contact with her by email, and she wanted $400 for the deposit, I asked for a contract to protect us BOTH (with what I have experienced in the past for custom burdesmaid dresses, this is standard practice). Then, she backed out.

She accused me of being demanding (all because I wanted a contract and wouldn’t settle for second-rate lace!) and wasted two months of my time. Now I have less than 5 months until the wedding and no dress in the works. I am lucky that my mom is willing to do some leg-work for me, and we are finding another seamstress.

Businesspeople: If you don’t want somone to have “demands” about the most important dress they will ever wear, DON’T DO CUSTOM BRIDAL GOWNS.

 

Post # 8
Member
7 posts
Newbee
  • Wedding: October 2011

@stooks247: Did she ever give you the deposit back? If so, how’d you get it? She made some delusional claim to me about “slander,” threatening to call the police because I told her I’d be spreading the word that she breaks promises, and refuses to give me back my money.

Also, looks like your wedding is this weekend! (Obviously, I’m not expecting a prompt response 🙂 Many congratulations, and I really hope you found a dress you love so that this awful experience doesn’t affect your wedding day!

Post # 9
Member
2246 posts
Buzzing bee
  • Wedding: May 2011

@ThePottersWife:

Whew!! I am glad to know now. Thanks for sharing your experience.

Post # 10
Member
2 posts
Wannabee
  • Wedding: May 2010

I did and she was amazing.  Im not sure what you other ones are talking about but she made me a gown with all the bells and whistles in about 3 and a half months.  She was great with pictures and messaging, always within 24 hours.   Actually Potters Wife, threatening someone with splashing their name about for money is called blackmail.  Id be very carefeul about what you are saying to people, it may come back to haunt you. 

The lace she used on my dress was so pretty, I cried when I got it.  The 50 bucks is for the sketch if you don’t put a deposit down right away so that she is covered if you run off with her sketch and she nevers sees you again.  It is a very reasonable fee for that service since most “designers” charge a lot more than that.  I think it’s brilliant to have a sketch of your dress this way you can see what it will look like

She’s a great find and everyone’s perspective is different but I’ve recommended her to more than one friend and she’s come through with gowns fit for a Queen.

I give Bellina Bridal 5 Stars and more if I could.  Maybe you two have an axe to grind or something but her Feedback and such proves she’s got it.

 

Post # 12
Member
7 posts
Newbee
  • Wedding: October 2011

@JellyBeanBears: Hey, I’m not blackmailing anyone. I’m just doing what I wish someone had done for me–warn me about a bad businessperson. Her business was primarily via Etsy, and I know (from having sold on Etsy myself) that negative feedback isn’t hard to get rid of.

But now looking outside of Etsy, I’m finding more and more brides who’ve dealt with Bellina Bridal that have had a similar experience to mine. I am planning our wedding myself, using primarily internet resources to vet my potential vendors by looking at what other brides have to say about them. If there are brides out there who are doing the same thing, I think they deserve to see both sides of the coin before they make this tremendously important (and time-sensitive) decision.

Maybe what she did for you was great, I’m glad everything worked out for you. It seems like you both had the same vision. I don’t know what the finished product would have looked like if she had actually followed through with her promise, but the fact remains that she wasted two months of my time, and backed out for no good reason. And now she is insulting me and making crazy accusations to boot. Her conduct has resulted in a major time crunch for me, forcing me to take money from other parts of my wedding budget to get my dress made quickly.

Unfortunately, I’ve had the vision of what I want my dress to look like cemented in my head for months, and can’t imagine buying something off the rack. This dress is incredibly important to me.

Post # 13
Member
464 posts
Helper bee
  • Wedding: September 2011

I know from experience ordering online (personal, and bussiness) that some ppl can be great to some, and get over welmed, and HORRIBLE to others. Just be carefull, and mail others that have given good feedback

 

Post # 14
Member
1 posts
Wannabee
  • Wedding: December 2010

Hello,

I’m a bit late to the thread but felt that perhaps my feedback would be useful to someone else.

I purchased an $800 dress from Bellina Bridal (we communicated through Etsy but she had me purchase on her site).  The dress was not right.  I understand that having a custom dress made via online communications is always going to be dicey so I have to allow for that. 

The reason the experience ended up being so disappointing was because I could not make it work, could not get her to make the changes I needed and could not have it fixed in time for my wedding.  I ended up buying a dress from a vintage store a few weeks before the event.  I asked for a $300 refund.  She said no, wrote me a long email that was very unprofessional and unkind and that was that. 

I wish her well because I suspect that she is a good seamstress who does her very best.  But I would NOT RECOMMEND her to anyone, for any reason.

That is my two cents.

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