(Closed) Has the concept of Bridezillas altered the way wedding professionals treat us?

posted 6 years ago in Photos/Videos
Post # 4
2103 posts
Buzzing bee
  • Wedding: February 2013

Short answer: Yes.

Post # 5
415 posts
Helper bee
  • Wedding: July 2012

I’ve noticed that I bend over backwards to be honey-dripping sweet to them all because I’m worried they’ll think that I’M a bridezilla, but I’m not sure they ever were more responsive than they are now.  Thing is, these are a lot of small businesses we’re all dealing with, so once you’re in the door they don’t necessarily have time to focus on you as much, and there’s no one looking at “customer service metrics” or anything to keep them on their toes.

Of course it could just be that they dont want to encourage you, sometimes I suspect that too.

Post # 6
1526 posts
Bumble bee
  • Wedding: March 2012

Yes definitely! I hoenstly can’t stand when someone can’t take the time to email me back. I am always prompt getting back to my emails and when someone can’t take 3 minutes to write “Hey I am super busy I’ll get back to you at this date” then it really ticks me off. I’ve had this happen recently where my vendor didn’t get back to me for a month and a half and didn’t get back to me till I wrote on facebook, hey email me!! lol

Post # 7
1458 posts
Bumble bee
  • Wedding: October 2012

@unixfairy: I have noticed that too with the coordinator at my venue and it’s driving me nuts!! She literally took 3.5 weeks to get back to me when I asked what length aisle runner I would need. Seriously, lady?! It wasn’t til I sent the 3rd email and got a bit snarky.. then she apologizes for being “busy”. Okay, I’m busy too, but it literally takes 2 seconds to respond to an email on my phone. Grr.

I’m in MA right now planning a PA wedding so basically all my other vendors have been chosen based on email communication. I still haven’t received back responses from some people I contacted months ago. Email communication was important to me so I needed someone who gets back to my crazy self within like 3 days or so. I don’t think the industry is trying to create bridezillas, but I feel like people are just spacey and think if we are not getting married in the next week, we don’t need a prompt response. Not the case for me – if we are paying you money, this gives us communication up to the day of the event. It’s so annoying to have to keep emailing and calling people to answer simple questions. Okay maybe I was just venting here too, but in the end, I definitely see how this can add to bridal stress and may be creating some of these bridezilla moments (or maybe we, myself included, are too big of control freaks to handle not getting responses in a timely manner.) But come on, how hard is it to answer an email if we are asking politely?!

Post # 8
6065 posts
Bee Keeper
  • Wedding: January 2012


When I started planning and meeting with vendors, I did what Cecilia37 did- I was overly nice, apologetic, accomodating, etc so as not to be seen as demanding or “Bridezilla-ish.”

After a few months, that wore off. I am now business-like, polite, matter-of-fact, and firm.

I have stopped caring what the vendors think, because I always start out by being polite and reasonable. When they are late or unresponsive I get a terse.

When I feel like I’m putting a lot of effort into being understanding and flexible with vendors, then I expect the same from them.


Post # 9
2580 posts
Sugar bee
  • Wedding: November 1999

Like @Evie19 and @Cecilia37, I feel like I’m always consciously trying to be the ideal customer and not act bridezilla-ish. So much so that at times I was afraid to speak up or be assertive or forward in asking for what I wanted. I’ve realized there’s a fine line between asking for what you want as a paying customer, and being over the top with unreasonable and arbitrary demands.

I don’t think that vendors are necessarily responding to the Bridezilla hype, because I also agree that a lot of these vendors are small businesses with limited staff. In general, I prefer email communication because I like to get everything in writing but for a lot of my vendors, I find it easier to communicate with them by phone.

Post # 10
11172 posts
Sugar Beekeeper

@Cecilia37:I’ve noticed that I bend over backwards to be honey-dripping sweet to them all because I’m worried they’ll think that I’M a bridezilla,

This!!! I am always going out of my way to apologize if I feel frustrated or things aren’t right. Why do I have to apologize if they aren’t doing what I ask? I just had this experience with my makeup trial (which was a disaster).

Post # 12
4485 posts
Honey bee

It shouldn’t but unfortunately it has. There is no way to change it either due to the bad apples.

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