- Blog
- Bios
- Boards
- Classifieds
- DIY
- Gallery
- Vendor Reviews
- Shop Weddingbee
Weddingbee boards
Hi Hive,
I haven't been around for a while, but I don't really know where to take this... I had a lot of drama with our caterer before the wedding which you can read about here:
http://boards.weddingbee.com/topic/i-need-hive-hugs
When our DOC pulled out 2 months before the wedding, we were on the fence about replacing her until the caterer went crazy (details in that thread), at which point we decided we needed a pro managing the caterer (and various other details, too, but the caterer is really what did it.) Our DOC turned out to really be kind of a disaster - she didn't properly learn the details of our wedding, she was pushy and bossy and loud and rude. She messed up her schedule and didn't have time to change into professional attire between the set-up and the event. Not so good. She never learned the best man's face and asked him during clean-up whether he was venue staff. But that's another post.
The catering itself was fine - nothing special, certainly not as good as our tasting. The caterer who we'd argued with repeatedly came to the head table to "check in" even though she had been told by my husband, the venue staff, and the DOC not to interact with me, but even that couldn't ruin my day.
Up to this day, when I think about her, I still get so angry that I become physically shaky. Today, I got an email from her with the subject line "Thank you". Here's the email:
Your wedding reception makes us laugh every time we think of it and the memories of your party planner that night at your FORMAL wedding.... dressed in her blue jeans, non-fitting sweater, chunky pocketbook and no knowledge of weddings.. .just adds to the fun. I bet you are so happy that you had her on your side.
I will be talking about your particular reception at an upcoming seminar that includes these details, so others get this picture.
Just thought you'd like to know
Thanks so much for opening our eyes to who we like working with and who we want to go above and beyond for.
Hive, I am just furious. Just so incredibly pissed off. I can't believe that 18 months later, she would contact a client to insult the wedding, the client, and another vendor (even though, yes, the other vendor was terrible.) Ugh.
Wow that is so incredibly rude of her! What is the point of a message like that honestly? Just to be a complete rude jerk.
omfg! you should review her services on all of the wedding sites! Show that email, tell your story. I cant believe anyone would do that! They need to not be in the wedding buisness!
Is there a way for you to find out where the seminar is? I would be very inclined to find out who is putting the seminar on, and show them this email! That email is completely unprofessional!!!
I would be FUMING if I were you. Post this email including the vendor details everywhere you can. Other brides need to know that this vendor is the type of company that ridicules brides and their wedding loooong after the fact.
Completely despicable!!!!!!
That is really unprofessional and uncalled for. I hope you write her back and tell her not to use your name and/or reference you in any way, shape, or form. I also hope that, if you haven't already, you report her to the better business bureau.
OMG! REVIEW REVIEW REVIEW!!! Screen shot the email and post it on every review site you can think of! WHY would a professional do something like that?!
I am furious on your behalf!!!!
@Karissa: I absolutely agree. Shout this from the rooftops, girl
Wow, I remember all of this when it happened. Why would she dredge up bygones? I would alert the BBB to this unprofessional behavior!
OMG! I don't even know what to say!! I don't think there wouldn't be a single thing I wouldn't try to get a nasty word out there about the business! I'm not sure what your going to do but I do wish you a freaking TON of luck on shutting that business DOWN! I would be LIVID!
*Hugs* to you. Seriously. I feel like reaching through the computer to hug you...that's just asinine.
I hope that you review this business online everywhere that you can so other brides know to stay away from this craziness. I'm sure that this business treat all of their other clients the same way, so it won't take long for them to close up shop.
I'll be posting a lot more reviews. I replied immediately to her email saying, "What an unprofessional thing to say! We will always regret working with you - and [DOC's name], also." She replied "ditto." That really got me going, and I really snarked back at her: "Are you joking? You're supposed to be the professional. And you got $x,000. All I got was two crazy b*tches trying to ruin my wedding."
It wasn't the nicest thing to say, but I've just had it with this person, and I'm tired of trying to be nice to someone I hired who is actively being horrible to me.
I put up a few reviews and tried not to be too mean, but I am going everywhere with this. I think I'm also forwarding all her rude emails to my other wedding vendors so they know not to recommend her. No one should ever have to work with her again.
@worcesterbride: Good for you for forwarding this to your other vendors as well as posting more reviews. This is one of my biggest fears about planning our wedding...I read reviews everywhere I can, so believe me when I say that your online reviews will NOT go unread.
@worcesterbride: Is the person you are speaking to the owner? If she's just the working manager I would get in touch with the head of the company.. that lady deserves to lose her job.
Agreed! People need to know to stay away from these insane b*tches. How unprofessional!
I wouldn't take it to heart. They are clearly insecure, and are taking it out on you.
If she is not the owner of the company than you need to get in contact with them pronto and let them know who they have working for them.
I think you need to report them to the BBB and contact the place where this seminar is being held.
Post their names anywhere you can. Someone who would go out of their way to make you feel this way in general, not to mention 18 months after your wedding, is not someone who should be working with people in general.
OMG!!! I can't belive she did that. Can you say UNPROFESSIONAL???!!!! I would definitely review her on as many sites as possible.
@worcesterbride: Can you please tell us the name of this caterer so everyone can stay clear of them?
I think it is absolultely ridiculous that she would send you that message! Have you been corresponding with her since the wedding or was this sent out of the blue? You simple must post about her all over the internet and warn brides away from her. She sounds like a nightmare
This is how I would respond:
"Oh wow! I am so flattered! Thank you so much for taking time out of your busy schedule to talk about such an important day for me in my life. A day that I planned for so long and hope to tell my children and grandchildren about one day. Thank you so much for being a part of it.
We of course asked our last minute day of coordinator to wear what she did. It was important to us, on the biggest day of our lives, to request that she wear jeans. Oh! And her chunky pocketbook! How silly of me to forgot what someone else was wearing at my wedding! I'll make sure to tell her that her outfit, on the most important day of my life, is something that you still have the great heart and memory to discuss 18 months later! I'm sure at your seminar people will be really excited to hear about your experience at my wedding. Your attitude regarding your type of people you like to hire will certainly get you more clients!
So again, thanks for holding on to the memory of my wedding for so long. I know that business probably isn't the best with the recession and all (oh no, i'm sorry - you're just a bitch!). So in all honesty, good luck. You'll need it with that awful attitude of yours."
If you local news station has a "consumer on your side" type of segment, I would go to them. If I were you I would find a way to go public.
Yeah, if it's the owner, then you def should call the news stations.
I would seriously paste that text into every review you've written of the company. Haven't written reviews? Write them just so you can paste that in.
I definitely agree with others - post your review EVERYWHERE you can find. If you feel you want to take it further, definitely contact your local news, they LOVE stuff like this! Without even reading your other post, the behavior of this vendor is ridiculous and totally inappropriate - it really worries me that it seems like she is presenting at some sort of professional seminar!! Disgusting, I'm so sorry you had to deal with this person!!
That is awful. Karma will come back and get her :P I hope that brides will read your reviews and steer clear of this vendor.
Weddingwire, Angie's List, Better Business Bureau, Yelp-- review and help others steer clear of this disaster!
Dude you HAVE to review her. That is just embarassing, and SAD, on her part. Craziness!!!!!
That is the rudest thing I have ever read. I cannot believe that women works in customer service. It is absolutely not her right to be trash talking your wedding at a seminar. She will only come off as the snobby bitch that she clearly is. Why would she ever send an email like that to you.
That is so bizarre!?! Ummmm....perhaps this person is not mentally stable?
What a truly odd thing to write to a former customer.
As all the bees have said here already, you need to get her name out there so this doesnt happen to any other brides!! Im terribly sorry to hear about this and 18 months later to boot!! just awful.
Get the name out there... I had problems with my venue and i wrote a very well thought out letter and sent it to the owner and everyone else involved...and whenever a bride asks about that venue I am sure go give a true review.
Use weddingwire,weddingbee and any site you can! Make sure to use both the company name and the name of the lady who has been awful (alot of companies just change their name when they get really awful reviews etc.)
I'd post the email on wedding wire/yelp/google reviews.
I'd email them back with a "Nice."
@Baileyh: Can you pm me the name of your venue? My sis is still looking for a venue in Vancouver (or outskirts like Richmond) and I'd love to tell her a do not get venue list!
time to beat some a**! I CANNOT believe someone would have the nerve to send something like this to you. smh smh smh...I'm at a loss for words
Don't JUST post a review. Take a screen cap of the email and show that if you can! I'm sure she would try to deny it. And do it EVERYWHERE. I see stuff on the boards all the time that's like "Oh I missed it, and it's gone!"
I'm surprised that people don't take screen caps more often.
Oh, and also...fuck her.
Um, holy crap - could you post the name of the caterer in this thread or PM me? I'm getting married in Worcester and would like to make sure I'm not working with her.
I'd love to know who this person/company is!!! I live in Worcester but getting married in Westminster. If you're going to post all the reviews with those emails (which I agree you totally should do) then please let us here know who this crazy person is.
I cannot believe how rude that woman is.
Interesting. I saw who the vendor was in your Vendors. I almost contracted with them when we first thought about having our wedding at a museum in Worcester. They were the only affordable option out of the three. She took great pains to mention that they are a small operation and don't advertise so they can keep costs low. They were close to $50 cheaper per person for food than the other two caterers on the list we were given.
It's too bad they turned out to be so unprofessional. I guess we dodged a bullet there.
@bells: if you go to to worcesterbrides profile and click on vendors, there is a review of said caterer.
@worcesterbride: HI!! ;) do i look familiar?!? lol i was totally gonna put this on a central MA thread if you hadn't! that caterer is insane, ignore her. if she is still thinking about your wedding a year and a half later, she must not being doing much else! sad, pathetic woman.
@MrsE.ToBe : Thanks yeah i just checked and saw who the vendor is. Thats just really suprising that anyone would do that
@Miss Tattoo: I completely agree with you... defintely get this out to as many people and post it to as many forums as you can, in fact.. I'd go into their store at least once a week and tape this to their windows and leave fliers on their tables for customers to see
I actually find it really disturbing that this woman would contact you a year and a half later to say something like that. What's also creepy is that she was upset with you for chatting to your mom during the tasting.
I'd be worried that she'd show up on my doorstep with a knife or something.
Sorry - not to freak you out. It's just that I can't wrap my head around behaviour like this.
You must log in to post.
| Visit our sister sites | eHarmony Online Dating |
eHarmony Advice Dating Advice |
Project Wedding Wedding Songs |
JustMommies Pregnancy Calendar |
Create the honeymoon of your dreams.
| User | Posts Today |
|---|---|
| Lyndzo | 23 |
| Ms. Salamander | 18 |
| LammChop | 17 |
| fivemonthsnotice | 17 |
| Mrs. Chai | 14 |
| ticatica | 14 |
| kat2014 | 14 |
| mypinkshoes | 14 |
| his chippymunk | 14 |
| beargoose | 13 |
| User | Posts Today |
|---|---|
| bookworm88 | 2 |
| Rivendeler | 2 |
| Ms. Salamander | 2 |
| GoldfishPie | 1 |
| PinkPinstripes | 1 |
| allihappy | 1 |
| mightywombat | 1 |
| angela85 | 1 |
| sara_tiara | 1 |
| claireos | 1 |
