HELP – EMERGENCY FLOWER PROBLEM – WEDDING IN 15 DAYS

posted 4 months ago in Flowers
Post # 4
Member
196 posts
Blushing bee

sush68 :  can u order from Costco now? Or wholefood? Cuz ur sister will not be happy with these. Look for ur options and tell her what happened in a calm way so that she does not panick n tell her u have it covered. I ‘d Keep calling Etsy s team n email this seller that I will be reporting them to better business burea for misrepresenting the item. I d also tell them that i want a full refund n Need the return shipping covered. I d not make it complicated n ask for partial refund, I’d send back every thing n ask for full refund since now I m not happy with their service either!

Post # 5
Member
1580 posts
Bumble bee
  • Wedding: June 2017

sush68 :  I don’t think they look unusable, and I don’t think anyone will notice their condition. I’d have your sister use them for lack of other options. 

In the meantime, follow through with the dispute with Etsy. Also, file a disputed directly with your credit card company.

fwiw, I can understand why your upset about the bent petals – but in one of the listing photos, it does show tightly smooshef daises (on the front/side of the third pic). So I don’t think what you got is THAT far off base. IMO, I just don’t think the listing pics really look that great, tbh. 

Post # 6
Member
1304 posts
Bumble bee
  • Wedding: October 2019

Honestly at this point I would ask for the full refund and try to make your own arrangements with either fresh flowers from a grocery store or real touch florals from hobby lobby. They may not look as intricate as the Etsy store promised but they will be much much better than what they delivered. 

Post # 7
Member
2621 posts
Sugar bee
  • Wedding: April 2017

They do look pretty amateur. You could return them all for a refund and try online flower delivery services, or if there is a flower market/wholesaler near you you can go there the day before and DIY them? Keep calm, even if she has to use these how they are or even just supermarket bunches, it’s gonna be ok. It doesn’t make or break the wedding. You’re being a great sister.

Post # 8
Member
108 posts
Blushing bee

Do you have an iron with a stem setting or a steamer? Use that on the daisies and they will perk right up, though you might need to shape them a bit with your fingers too. See if you can pull them out just a little more too – this will help them from looking so smooshed.

I would take the seller up on remaking the bouts. If a daisy or two is not salvageable, cut it out and stick one of the flowers from the original bouts back in.

I think the bouquets will look lovely, just need a little extra tlc from you!

Post # 10
Member
47 posts
Newbee
  • Wedding: August 2017

In my opinion, those flowers look an amateur MESS! Not just from them being smashed but they just look like they are of shoddy quality. I agree with the other bees, go through the dispute process, get your money back after the wedding and choke  it up as a loss. Personally I wouldn’t want to deal with that seller again. I was just at Costco Wes tie and they have excellent deals on flowers….saw 50 stems of roses for less than 80 dollars. And Kroger (a grocery store idk if you have it where you live) have great deals on bouquets that already look pretty nice. Go on Pinterest and search how to make grocery store flowers look great. Tons of great ideas on there in terms of arranging and I believe you will come out cheaper.

good luck sorry that happened to you…good luck with ur sisters wedding! N I hope she gets better!

Post # 11
Member
6349 posts
Bee Keeper

Your sister must be very lucky to have such a diligent and helpful person on her team!

youve had good advice already. I just wanted to mention that the daisies are called gerbera 

i just wanted to post that in case you decide to replace these ones in which case googling for what you want might be easier. 

Post # 12
Member
231 posts
Helper bee
  • Wedding: June 2018

Return every item and leave a poor review…then…

I would split my order between florists to make the orders more manageable…bride and toss boquet from florist 1, bridesmaid boquets from florist 2, etc. 

Post # 13
Member
646 posts
Busy bee
  • Wedding: February 2017 - historical mansion

Sorry that this is happening to you. It sounds extremely stressful. I would push for a full refund as those items do not look like the advertised pictures. Then contact a grocery store near you to see if they can make affordable bouquets with real flowers. Good luck!!

Post # 14
Member
637 posts
Busy bee
  • Wedding: June 2016

I would personally do three things:

1) immediately find somewhere else for flowers. Like now. Even if you have to get bouquets from grocery stores (I.e. Costco) this seller doesn’t sound like they are willing to do much for you, so just leave that mess for the moment. 

2) once the flowers are figured out from elsewhere, I would fight tooth and nail for a full refund from this etsy shop

3) I would then leave a SCATHING review, pictures included because this entire situation is crap, unfair, and totally unprofessional. Brides need to be aware there is an element of risk in using this shop

also- just wanted to add, with you stepping in taking over all sorts of wedding details when the bride is preoccupied with other stressors, literally, if there was a MOH of the Year award, your name would be all over it, bee<3 so many people complain of their bridal parties not truly giving two hoots about things, but clearly you’re the opposite!

Post # 15
Member
1048 posts
Bumble bee
  • Wedding: September 2018

order from afloral.com, they have pre-made bouquets, are affordable, and offer really fast shipping!

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