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I'm so sorry. Did the contract say anything about the deposit in the case of cancellation? Some of them will return it if the venue cancels as a damages for the event being cancelled.
Your contract should be with the restaurant, not with a specific manager who may not be employed. I would consult with a lawyer if I were you. There has to be a way to get your deposit back, it should be in the contract that if those terms aren't followed, you may receive your deposit back.
Or maybe just the threat of finding a lawyer to look over the contract might get you somewhere!
That's awful, I'm so sorry you have to deal with this!
I suggest contacting the media to see if they can help you. I would let the venue know first, so they have an opportunity to change their mind about helping you.
Wait. You still have your contract with them and if those things are in the contract, then they have to do them, I'm pretty sure.
Are these things they wont do in the contract? Or are they things that the manager only talked to you verbally about?
A similar thing happened to us as well. The catering manager that wrote out our stuff left and had promised us stuff that the venure doesn't really do (like waiving a room rental fee) and they went ahead and honored it because she had already told us she would do it.
Did you try Galapagos in DUMBO? I know they do private events and it's a great space. I'm not sure of the cost, though.
Thanks for all the thoughts. I have a lawyer looking at it. She already wrote them a letter and asked for a response within 5 days of that letter. They haven't responded as of yet. This means we'd have to basically take them to small claims court. I don't want to have to go through this on top of actually finding a reception venue now. How would I take this to media? I was afraid to do any of that in the meantime since my lawyer is taking care of it now.
In the meantime, I'm desperate to find a location close to Prospect Park for less than $70 a person (since we have less money to work with seeing that this nameless restaurant took my money)...
I don't have any suggestions for a venue, but look at your local newsstation websites. Every news program has a "consumer reporter" and usually they have a blog and contact information for people who are getting ripped off.
I don't think going to the media will hurt you, just let them know that you do have a lawyer. The company might be more willing to work with you if their name starts getting trashed by the media too.
I dont think going to the media will hurt you. If anything it would help at least get your money back. Have you tried contacting the owner directly? I would storm up there and speak with everyone from the manager to the owner and beyond, and wouldnt leave until my needs were met AND in writing...
I would if these people weren't so unreasonable. An example is that when my lawyer called them, he yelled at her and hung up on her.
You should look up chowhound, they always have restuarant reviews and have suggested in the past resturants for receptions. Good luck!
Does your contract have everythign you want written on it or are they saying they arent going to honor what the manager confirmed with you verbally? Do you have anything in writing or email that the manager said they would do that the restaurant is saying no to?
Legally they have to do everything in the signed contract. If this manager promised you certain things, but they *aren't* in the contract, that's where you may run into a problem and lose the deposit if you cancel. (Not a lawyer, just spend a lot of time with contracts).
Also, re: Frankie's Sputino, I don't know if they can do events that large. I think the Prospect Park Boathouse is supposed to be reasonably priced?
Wow That is terrible of them. I hope you don't have to take them all the way to court. That is just insane they are ruining their own reputation.
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I need help. I've sent Save the Dates out and had signed a contract and paid a $3333.33 deposit (a LARGE chunk of my entire wedding budget) to a restaurant that will remain nameless for now. Basically, they fired the manager that wrote the contract with us and promised us certain things and won't honor our event as planned before OR give us our deposit back. The wedding is in less than 4 months and I'm starting to get very nervous. I feel like I've looked into EVERY venue in Brooklyn and can't find something we can afford for our number of guests (120-150 people). I have the Grecian Shelter in Prospect Park reserved for the ceremony and don't want my guests to have to travel too far. As you can see, I really need help...